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Mail

For help with setting up and customizing Mail, sending and receiving email, and other topics, try these solutions.

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Support Topics

Basics

  • Get help for Exchange ActiveSync
  • Discuss this topic with fellow iPhone users

Troubleshooting

  • Issues sending mail
  • Issues receiving mail

Syncing

AppleCare

Purchase the AppleCare Protection Plan within the first year and extend coverage for your product to two years from its original purchase date.
Learn more
  • Register and view AppleCare Agreements
  • Check your warranty status

Support & Service

Service and support for your iPhone purchased from 3 Hong Kong is available through your carrier.
  • 3 Hong Kong
Service and support for your iPhone purchased from Apple Premium Resellers, Broadway, or Fortress is available from iPhone Authorized Service Provider.
Service and support for your iPhone purchased from Apple Online Store is available from the Apple Technical support line.
  • Complimentary Support
  • iPhone Service Policies for 3 Hong Kong customers
  • iPhone Service Policies for customers of Apple Premium Resellers, Broadway, or Fortress
  • iPhone Service Policies for Apple Online Store customers
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