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iPod shuffle (1st and 2nd generation)
User Guide
Get to know the ins and outs of your iPod shuffle.
Troubleshooting Assistant
These five steps will conquer most iPod issues.
Support Communities
Seek help from other iPod shuffle users.
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Manuals
Specifications
How-To
Troubleshooting
iPod issues? Try these five steps first: Reset, Retry, Restart, Reinstall, Restore.
Service Options
See your support and service options based on your product and location.
Learn more
More ways to get help
Check your repair status
iPod Service Answer Center