Service and support from the people who know your iPod best
Every iPod comes with complimentary, single-incident telephone technical support for 90 days from your iPod purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to two years from the iPod purchase date. You can call Apple’s award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.
Extend your coverage to two years of service and expert telephone support.
One stop for technical support
Because Apple designs both iPod and iTunes, it is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Direct access to Apple experts
- Global repair coverage1
- Carry-in repair: Take your iPod to an Apple Retail Store or other Apple Authorized Service Provider
- Use with a Mac or PC
Apple hardware coverage
The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Apple hardware coverage includes:
- Your iPod
- Battery2
- Included earphones and USB cable
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of iPod topics, including:
- Syncing with iTunes
- Downloading video and podcasts from the iTunes Store
- Recording video with iPod nano
- Connecting iPod touch to Wi-Fi networks
- Sending and receiving email with iPod touch
- Using Apple-branded iPod touch apps
- Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.
- Service coverage is available for battery depletion of 50 percent or more from original specification.
AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. For complete details, see terms at www.apple.com/legal/applecare/appgeos.html.

