AppleCare+ for iPhone

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone1 and adds up to two incidents of accidental damage coverage, each subject to a service fee of HK$228 for screen damage, or HK$788 for any other damage.2

Extend your coverage to two years of service and expert telephone technical support

One stop for technical support

Because Apple designs the iPhone, iOS, and many applications, the iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Carry-in repair4: Take your iPhone to an Apple Store or other Apple Authorized Service Provider

Apple hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Coverage includes the following:

  • Your iPhone
  • Battery1
  • Included earphones and accessories
  • Coverage for up to two incidents of accidental damage,2 each subject to a service fee of HK$228 for screen damage, or HK$788 for any other damage

Software support included

With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud, and Apple-branded apps, including:

  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar

Important notes

Purchase AppleCare+ with your new iPhone. Or buy it within 60 days of your iPhone purchase:

  • At an Apple Store (inspection of iPhone and proof of purchase are required)
  • OR call (852) 2112 0099 (requires you to run a remote diagnostic and provide proof of purchase)

See AppleCare+ Terms and Conditions for complete product details.