If your AppleCare products aren’t covered by complimentary support, an AppleCare Protection Plan, or another AppleCare service plan, you can purchase telephone support to cover a single incident. Choose from two options, depending on your product.
To purchase pay-per-incident support, please call
iPhone and iPod
Purchase a single-incident of phone support for your iPod,
iPhone, or iTunes software.
Mac, Apple TV, and Consumer Applications
Purchase a single-incident of phone support for Mac, Apple TV, or consumer applications. Software support includes support for iWork, iLife, Mac OS X, AirPort, Safari, etc.
For More Information
For further details about Pay Per Incident offerings, please visit the Terms and Conditions page.