AppleCare Products

AppleCare Pay-Per-Incident Phone Support

If your AppleCare products aren’t covered by complimentary support, an AppleCare Protection Plan, or another AppleCare service plan, you can purchase telephone support to cover a single incident. Choose from two options, depending on your product.

To purchase pay-per-incident support, please call
(852) 2112-0099.


iPod, iPhone and Apple TV

Purchase a single-incident of phone support for your iPod, iPhone, Apple TV or iTunes software.


Mac and Consumer Applications

Purchase a single-incident of phone support for Mac or consumer applications. Software support includes support for iWork, iLife, Mac OS X, AirPort, Safari, etc.

For More Information

For further details about Pay Per Incident offerings, please visit the Terms and Conditions page.

AppleCare Products

Purchase an AppleCare Product and get unlimited telephone technical support and hardware coverage for the life of the plan.