how to register for one on one

1 Answer from the Community

  • You log on to and scroll to the bottom of the page and click on Contact Us. This will take you to a list of choices. You want to click on Apple Retail Store, which is in the upper left hand side. At the top of this next screen is a blue button the says Make A Reservation. Click on this and it takes you to the Concierge screen. You will then go to the bottom right and click on the One-To-One choice. Have your membership code ready because you will have to enter it at this point. Once you enter and establish your One-To-One account, then you can make an appointment for training or help with one of the Genius Techs. I hope this helps.

    • Answered by Laura Y from Castro Valley
    • Feb 8, 2014