• 4.0 out of 5 stars

    Great except....

    • Written by from Clive

    This is great case. It does not make the phone much larger and is a better design than the mophie for 4S. You can also still use the apple headphones without using the included extension which is a plus as I don't want to lose another piece functional hardware.
    My only complaint is that if this is an Apple approved device why didn't they put the lightning charging port on it. I really don't want to carry an additional charger.
    I would recommend and would buy again.

    330 of 401 people found this useful

  • 5.0 out of 5 stars

    Helium light!!!

    • Written by from Hollis

    Mophie charger case came right out of the box fully charged. Extremely light. Lighter than the 4s version. A little long but it wasnt an issue. Got used to it right away. Overall, it keeps battery level high, keeps my iphone charged and juiced up, protects it with a smooth touch case, and its a great way to stay in shape!!!

    251 of 314 people found this useful

  • 4.0 out of 5 stars

    A little long

    • Written by from blaine

    I have owned all the iPhones. I mostly kept them "naked". I always purchased a case for each of my iPhones for when riding my Harley. For my iPhone 5 I decided to keep it in a case and decided to get the Mophie. So far I like it. Initially I was worried it was going to be too big and too long. Because at work I wear a uniform with shirt pockets with a flap. It fits perfectly. The Mophie and the iPhone charges fine when connected to power and it is a bit slow to recharge the iPhone when you turn the Mophie on. The case feels soft and sleek in your hand and the length took some time (a day or two) to get used to but I really like it. I believe I will keep the iPhone 5 covered in the Mophie Juice Helium for the life of the phone or the case.

    236 of 301 people found this useful

  • 4.0 out of 5 stars

    Good but not as good as I thought

    • Written by from Cardiff

    Got mine in the post today I'll be testing it's extra juice capabilities throughout the day, the phone doesn't slip into the case because of curved bits of plastic attached to the bottom of the case so I needed to prise it in, after clipping on the battery bit I found the fit is nowhere near as snug to the phone as I thought, not completely dissatisfied but could be a bit more polished for the price

    148 of 163 people found this useful

  • 2.0 out of 5 stars

    good but...

    • Written by from Senlis

    good for the battery and the protection. what's really bad? you need to use their audio adapter (included) if you want to plug your headphones. this is a bad quality adapter and the sound quality suffers.

    143 of 158 people found this useful

  • 2.0 out of 5 stars

    Connection Issues after 2 months

    • Written by from Addlestone

    I purchased my juicepack Helium from Mophie at the end of February 2013. I am now encountering connection issues with charging. I am in the process of returning the item as it's just unacceptable for an item to fail so soon after purchase.

    134 of 147 people found this useful

  • 1.0 out of 5 stars

    Mophie has lost its' Mojo

    • Written by from Cumming

    Sleek and cool design, but does not work well in the real world. Phone will not seat properly on the charger and you constantly have to wiggle the base of the mophie to keep the charge going on the phone. This seems to be a common complaint from other folks who own the Mophie charger as well. For example, if you turn the charger on and put it in your pocket the phone and charger constantly cycle between on and off because of the poor design. I have owned a mophie for every generation of iphone and they worked great, but this one misses the mark. I have already returned it the store. Guess I will have to wait for the next generation.

    67 of 81 people found this useful

  • 1.0 out of 5 stars

    Great idea, poor execution!

    • Written by from New York

    I bought this because I thought it was a great idea since the weather will be getting nice soon and I'll be out more. The first case I bought fell apart in about a week and a half. The bottom piece got stuck to my phone and the inside was exposed and the button fell off. I went to apple and exchanged for a new one. After 2 days this case is a total FAIL!. My phone was at 20% and the case was fully charged, my phone made it to 46% then the case died. R.I.P mophie case. I'm headed back to the apple store in the am and getting my money back.

    42 of 47 people found this useful

  • 2.0 out of 5 stars


    • Written by from Toronto

    The concept of this thing is cool. The size and weight aren't a prob. But the connector that connects to the USB at the bottom of the phone seems to have a mind of its own. Every single time I turn on the iPhone5 I have to jiggle the bottom piece until it "connects". For something made for an iPhone 5 it does not seem to be a good fit. Really regretting this purchase.

    46 of 60 people found this useful

  • 2.0 out of 5 stars

    Does the job but ..

    • Written by from Nottingham

    Purchased my Juice pack the day it came available back in Feb because I was constantly running out of battery before 3pm most days. Very annoying when you are travelling as carrying your charger with you at all times is a pain and getting access to a power plug isn't always possible. So please, please please Apple sort the battery life out on the next model! (I really love the phone in all other respects BTW)

    The Juice Pack is ok as it does get you recharged back to 80% which solves the battery life problem.

    Things I don't like are:

    The case was very slippery when I first used it. So much so that I end up gluing a texture piece of rubber to the back of the juice pack to prevent dropping my phone. It looks naff but it was that or probably break my phone from dropping it. I have noticed however overtime that the cover has become a little more 'grippy' as it has aged though.

    It does get quite hot when its in the hour long process of charging. So much so you can't have the phone in your pocket.

    I quite like the depth of the pack as it makes the iphone5 a little more 'blokey' or 'manly' in its dimensions (which is fine if you are a bloke) ... its just a shame the substantial extra length it puts on the phone (about 16mm longer!)

    The final issue is having to use the audio jack extension. Who can be bothered carrying an two inch long cord extension about! As such I don't ... and tend to listen to music less often, or if I'm travelling and killing time I end-up pulling the base of the Juice Pack unit off to access the normal phone jack (after it has charged the phone. Either way not a great solution.

    So all in all. 5/10. Does keep my phone operating which is the main thing so can't do without it.

    35 of 40 people found this useful

  • 1.0 out of 5 stars

    They should have developed this product a bit more.

    • Written by from Burlingame

    The casing aint on the front of the case is one week old and already chipping of--my brother has the exact same issue on his mophie 5 juice pack, so this is definitely a low grade product. The juice pack 4 NEVER did this...

    The recess for the earphone jack is really deep and most headpieces wont be compatible with this Mophie juice pack. It would also be nice if they made the wire a lightning wire, instead of having to carry around two separate wires.

    35 of 44 people found this useful

  • 5.0 out of 5 stars

    Awesome! A must have!!!!

    • Written by from Sacramento

    I love this case. If your like me and use your phone all the time, then you need this case is gives you an extra battery I go through both in one day but my phone actually makes it through the day I never worry about it dying on me. It recharges at the flip of a switch. :)

    31 of 36 people found this useful

  • 3.0 out of 5 stars

    Doesn't work with USB car connection

    • Written by from FAIR LAWN

    I have an iPhone 5 and it works fine with the lightning to USB cable connected to my car, a Nissan Pathfinder 2011. The sound plays trough the radio and the system recognize the iPhone as an iPad device with navigation car control and so on. Life was perfect.

    When I bought a Helium battery case from mophie I got a problem. the iPhone with the case connected to the USB connector of the car doesn't work as it used too. No audio is coming through the USB system. Neither the device is recognized as an iPod device as it usually happens when i connect the iPhone without the case.

    The case plugs into the iPhone with the standard lightning connector, but the USB output is converted to a mini USB plug. Obviously something is missing in translation.

    To solve this problem I need to connect the iPhone through the Aux input using the headphone connector plus another cable to charge the iPhone while I'm driving. Messy and not elegant solution.

    The audio headphone connector is a problem too, the hole is too narrow and deep. Bad design solution. And the adapter is a bad patch solution waiting to be lost at any time.

    Battery performance is according to what the manufacturer promises, 80% of charge.

    34 of 44 people found this useful

  • 4.0 out of 5 stars

    Great Product !!!

    • Written by from MIAMI BEACH

    I love the Mophie the only default to this product is that the iPhone does not fit in comfortably in my pocket.

    Other than that, it is great for traveling and recharging when need to.

    Buy it !

    23 of 25 people found this useful

  • 2.0 out of 5 stars

    Does not support syncing via USB cable

    • Written by from Santa Fe

    When you connect your phone/Juice Pack to your computer, the only function supported is charging. Syncing with iTunes must be done wirelessly, which can be a real problem for Windows users.

    32 of 44 people found this useful

  • 2.0 out of 5 stars

    Not great.

    • Written by from Kendal

    I had a couple of these for my old iPhone 4 and loved them. From 1% life they'd charge past 100%. This is not the case with the new iPhone 5 helium cases so much so that I complained to Mophie and they sent me another, I carried on using the other for a couple of months and its now totally stopped working, seems like the 2 halves of the case aren't making a connection, I also feel as though the case doesn't really protect the screen very well. The new case is much better in terms of battery but still no where near as good as the old iPhone 4 cases. Generally charges to about 70-80% from almost flat, the first case was sometimes only charging to 20-30%. Feeling its not really worth the extra bulk. I'm not sure if its the fault of the iPhone 5 and the way it works drawing more power while its plugged in. Another thing that was odd, the 2nd one they sent me is a very different design and holds the iPhone much more snugly than the first case, the phone clicks in rather that slides in.

    22 of 26 people found this useful

  • 5.0 out of 5 stars

    Run, don't walk to get this product

    • Written by from Rancho Santa Fe

    Bought this item on a whim to go with my new iPhone, and it has knocked my socks off from Day 1. Does everything it promises - extends battery life by 80% (even more than that when I ran my own test), charges simultaneously with the phone (quick and easy), and gives you the option to decide whether you want to use phone power first or supplemental battery first. All in all, one of the best after-market products I have ever found. It's handsome, handy and helpful. I think I will buy a handful for Christmas presents this year!

    28 of 38 people found this useful

  • 1.0 out of 5 stars


    • Written by from San Antonio

    I've had 4 mophie's total. Two for the 4s and now my second 5s. Each mophie has had
    it's own set of issues. The 4s design flaw was the on off switch, poor location so that every time
    you dropped the phone the corner was vulnerable. The 5s has two major issues, one is that it
    needs to have equal distance between where you connect it. The first one broke after 5 months
    because the whole bottom cover separated from the innards. Another design flaw is the stupid
    extension jack which is prone to bending and then gets a short in it. I've had my new case for
    3 weeks now and can't listen to the headphones with the case on because of this design flaw.
    You can't use it without the extension because it's not long enough. I would not recommend this case.

    18 of 19 people found this useful

  • 5.0 out of 5 stars

    Solid Case

    • Written by from ANCHORAGE

    Mophie products are excellent quality. This case has a nice feel with some extra grip. The battery on the Mophie runs out first, then the phone battery is used last. This battery allows me to use the GPS apps all day without running out of power. You don't need to use the headphone adapter if your headphones have straight plugs, like the Apple Earbuds. The extender is only needed for the Bose style headphones that have angled plugs. Bottom line, this is a good quality case that works well.

    22 of 27 people found this useful

  • 3.0 out of 5 stars

    Good but bad

    • Written by from Leigh-On-Sea

    Sometimes battery life isn't enough on the iPhone 5 - this is supposed to fix that. It does, it bulks up the phone by a large amount, and the iPhone doesn't exactly go in that easily, you kind of have to whack it in and then snap it - the battery life overall is good, I'd say it essentially doubles my battery life if I need to use it. The fact it's so bulky and thick is something you have to deal with, but for what it does? Perfect. Can charge the iPhone and the case at the same time, and it works as it should, but not perfect.

    22 of 28 people found this useful