• 1.0 out of 5 stars

    Unreliable product - do not buy

    I bought an airport express six months and boy do I regret it. The thing keeps disconnecting itself from my network, it's always flashing an amber light. It's truly annoying as each time you want to use it, you need to reset it. All in all, a useless product.

    5 of 8 people found this useful

  • 1.0 out of 5 stars

    A joke

    I paid $200 for a router I had heard was going to be reliable but man was I assuming wrong or what? At least once a week, it looses connection with my laptop and I have to mess around for about an hour to figure out why.

    4 of 7 people found this useful

  • 1.0 out of 5 stars

    Decline in Apple products; Airport constantly dropping form network.

    I agree with Matty D's review. I have multiple Apple products in my family, (7) MacBooks, (6) iPhones (not including the older generations), (2) Apple tv's, (2) Airport Express, (1) Airport Extreme, and numerous Beats products as well. The Airport Express has to be the worst Apple product I own. Both of my Airports keep dropping from the network, and interrupt music streaming. Anytime I want to stream music via either of my Airports I have to unplug them from the power source, and then plug them back in. Even then, they may only play anywhere form 30 mins up to a full day before they drop from the network, loosing the ability to stream music. I have called Apple support and the gentleman on the phone was very helpful and nice. However, there was not a solution to fix the problem. It is very in-convent to have to stop whatever you are doing to reboot a streaming device. I have Sonos speakers in multiple rooms at our lake-house and the product works impeccably. I am currently looking for another solution to stream music at home.

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    AirPort Express is Apple's worst product ever

    I don't know how Apple can get away with producing such a bad product. Try to link two AirPort Express devices and you know why it's such a bad product. I am trying to extend my wifi network with a second AirPort Express in order to stream music wireless. The connection constantly interrupts and this completely destroys my listening experience. I am actively searching for something better. Don't let Apple do your wifi connection! You will be dissappinted.

    7 of 10 people found this useful

  • 1.0 out of 5 stars

    Reviews on Airport Express are over rated

    Airport Express arrived today, read instructions on set up, (easier than making a cup of tea). Failed to connect, error message.
    Contacted Apple Support, took nearly two hours to get Airport Express working.

    Contrary to popular reviews, Airport Express does not get rid of the blind Wifi spots. With Time Capsule connected to the Router, my Wifi signal is now much weaker than before. The blind Wifi spots still remain. I would not recommend this product to any friend of mine.

  • 1.0 out of 5 stars

    Slow most of the time very moody

    Slow slow slow

    12 of 27 people found this useful

  • 1.0 out of 5 stars

    Save your money

    Drops connection once or twice a day and must be unplugged and restarted. Wish I had read the reviews here before I purchased. I now know that's a common problem with the Express.

    My 5th Generation Extreme works great. Hard to believe the Express is made by the same company.

    16 of 24 people found this useful

  • 1.0 out of 5 stars

    Failed product design is very unreliable

    I have had a few of these routers and have found that there are many problems with them.
    First if you use them to stream music say from iTunes you can't also use the internet as the music will stop playing.
    Second these routers will randomly go offline and have to be unplugged and "reset" - very frustrating.
    Third the range is ridiculously short. Do not expect to cover more than one room or you will be disappointed.
    Fourth they often don't even show up in Airport Utility so you can't access the firmware all the time to troubleshoot.
    Fifth they just die randomly and have to be replaced - a couple years lifespan from my experience - they seem to overheat.
    Sixth they have problems maintaining connection to another router if used to expend your wifi range - don't expect to have
    consistent success doing this and absolutely don't expect success using them to wirelessly send music to your speakers -
    this has been a complete failure. Buy a proven router from another manufacturer. They are cheaper and far far superior in operation and reliability. On the plus size they are small.

    19 of 30 people found this useful

  • 1.0 out of 5 stars

    Unstable

    Loses its connection constantly. Music playback suddenly clips and stutters, randomly can't be found on my network for airplaying, just disappears with no warning. Has to be reset every 2-4 days. Waste of money. The only product from Apple i regret buying.

    22 of 30 people found this useful

  • 1.0 out of 5 stars

    Awful

    If it works it is slow. It hardly works and don't even get coverage in my entire apartment which is only 1200 sq. ft. Waste of money

    15 of 22 people found this useful

  • 1.0 out of 5 stars

    Horrible

    Don't buy this product. It worked good at first but after about 5 months it would never even pick up the Internet. It would also drop signal when it was connected every 5 minutes. Go buy a cheaper router from a different brand and save your money it'll most likely work better to begin with.

    14 of 20 people found this useful

  • 1.0 out of 5 stars

    Flawed Product, with MANY users experiencing problems

    This is a fantastic, handy product when it works. Trouble is... it often doesn't. Everything will be humming along fine and suddenly the unit will experience connectivity issues. It starts with the music "skipping" while the unit struggles to maintain a connection, then it drops out altogether and the flashing amber light returns while it resets.

    This issue is reporting by thousands of users in forums all over the web.

    Save your money. Don't buy this.

    Upsetting that Apple hasn't acknowledged the issue or offered a solution.

    22 of 27 people found this useful

  • 1.0 out of 5 stars

    Lasted 14 months

    I bought this September 9, 2014. It gave up December 2015. It shows strong wifi signal but does not connect. I tried connecting an ethernet cable to it but failed also. Now, I surf the net connected by ethernet cable direct to the modem.

    13 of 16 people found this useful

  • 1.0 out of 5 stars

    hate this product

    Airport utility doesn't detect anything. The bridge mode gives me the same amount of signal without bridge mode.

    8 of 20 people found this useful

  • 1.0 out of 5 stars

    Useless piece of junk

    Do not buy one of these. The old model was fine, the new one is a completely useless piece of junk. It won't connect to a network, you cannot reset it, it's impossible to configure, and randomly decides what behaviour it might choose to adopt on a given day. As an example, it randomly chooses to connect to and extend my neighbours wifi, even though I have done a 'factory reset' (which achieves nothing) many times. It will not however, connect to my network, extend it, or create a network of its own. Airport utility as a way of configuring it is also completely broken, with a crazy UX design that is just impossible to navigate.

    If you want a worthless white brick with no wireless connectivity, buy Lego. It is cheaper and more fun.

    7 of 30 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product yet.

    I had the old version of this which worked GREAT for about 7 years. No issues. Then the software updates made it to where my Mac would no longer communicate with the now ancient white brick.

    So, I updated to this one about a year ago. Worked just fine, initially. Now, streaming music over Airplay works maybe 10% of the time and now the Wifi is dropping out. I've connected via ethernet and reset SEVERAL times to fix the issue and once I attach it to my existing wireless network, I can no longer connect to the internet. It was like watching someone's health get progressively worse. And out of warranty, out of luck.

    HOW? How could Apple release such an inferior product?

    18 of 31 people found this useful

  • 1.0 out of 5 stars

    I wanted these to be amazing

    I bought an AirPort Time Capsule and two Expresses to extend the network.

    I find myself rebooting the Expresses on a regular basis just to have them come up and barely boost my network. The Internet is unusable when connected to either of the Expresses and usually end up using my iPhone's cellular connection. I got both replaced thinking it was just extreme bad luck but as it turns out even with the latest firmware these Airports are frustratingly disappointing.

    Apple makes great products but maybe wireless is something best left for the Netgears of the world.

    Hopefully a firmware update will come soon but I am most definitely not holding my breath, until them I am purging my house of these sadly sub-par routers and extenders.

    17 of 22 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product ever

    If you are using this as a stand alone wifi router it's mediocre at best. Trying to add it to an existing wifi network and having it work consistently is a joke. If you do get lucky and get it to work NEVER change anything with your network. That's $80 I'll never get back.

    12 of 19 people found this useful

  • 1.0 out of 5 stars

    worked great for a year

    I HAD one that worked well for the first year, then it started cutting out every now and then and it was all down hill from there. Once it started cutting out when playing music it was dead within 2 or 3 months. Would like another one but not gonna keep spending $100 every year for a new airport express.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Almost never works - audio drops constantly!

    I bought the 2nd gen because Apple kindly stopped allowing my to connect to my old device so I can no longer configure it. I've tried every setting but my Mac can rarely connect to this new one. My iPhone and iPad can find it easier but the audio drops every few seconds making it completely useless. All other devices I have can connect just fine to the network. Online help is useless. I'm returning it.

    12 of 19 people found this useful