• 5.0 out of 5 stars

    Excellent Router- Tricky to set up with Line of Sight Wireless Providers

    • Written by from Calgary

    Wireless internet providers with line of sight radio systems (non-cable/ADSL) must set up your router for security reasons before your internet will work on this router. Do not plug the Ethernet cable directly from the router to your computer before the provider has registered your router. The router will pick up your computers IP address and not the IP from the internet provider and it is challenging to re-register the proper IP on the Airport Express router after it picked up your computer. Also the router must not be in the Bridge Mode. Set it for DHCP mode. After the provider has registered the router, you must un-plug the wireless system from the provider and the power from the router. Power up the providers system first, wait 2 minutes then power up the Airport Express router. Once it powers up again, it will automatically register the proper IP address and your online. Very happy with the small footprint router and have 5 bars on my new Apple TV unit 40 feet away through walls and furnace room. Working great. Very happy so far.

  • 2.0 out of 5 stars

    Not for Wifi Extender

    • Written by from Putnam valley

    This product is not made to extend your wifi unless you have an apple router. If you have any other 3rd party router, it will not work with this item.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Yet another range extender from Apple

    • Written by from Surrey

    Set up complete within 5 minutes and worked much more faster than other generic brand router and added to my Apple Time Capsule.

  • 5.0 out of 5 stars

    Absolutely Excellent

    • Written by from Ipswich

    I brought the AirPort Express with the intention to use in my student flat. I have tested it at home and it works well in quite a large house so I am looking forward to using this in a much smaller area and less devices. Thank you Apple!

  • 1.0 out of 5 stars

    Smashed into many bits

    • Written by from North Vancouver

    I am a crossbreed user of MS and Apple products. I have many years in this game. This product is another example of Apple and the need to dumb it down to a point where it becomes complex and quite stupid. Why would you want a web interface like every other product known to man? No, No, No! We are Apple. Try this software and you can start to pull your hair our rather quickly. Range...poor. Quality...looks great. Setup...absolutely the worst experience. In many pieces now and have discovered that there is more metal and plastic weight to it than guts, Open the utility...it sees the airport. Oops sign in please...oops...check you connection...oops...sign in...oops...check your connection. Smash! HULK ANGRY AT APPLE GARBAGE!

    1 of 7 people found this useful

  • 5.0 out of 5 stars

    Color me impressed

    • Written by from Johns Creek

    Because Apple allows anyone to post a review without verifying if they actually made a purchase I'm suspicious of the negative reviews. With that being said I consider this one of my best purchases from Apple. I was able to return my Xfinity router/modem combo that I was renting and have this up and running with just my iPhone! First off it's incredibly easy to set up just download the Airport Utility App and follow the simple instructions! As for as performance, I'm experiencing much better performance than I was experiencing with the Xfinity SMC router. I literally thought that I was going to have to pay for the top of the line internet service to ge5 the performance that I wanted. No more buffering and no more difficulty logging onto my game online. I highly recommend this product!!

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Digital output is hopeless

    • Written by from Peterborough

    Pros: love the new design, it connects seamlessly to my Time Capsule, the analogue output works fine.

    Cons: the digital output is hopeless. I have my AirPort Express connected to an Arcam irDAC via toslink. The dropouts are infuriating. I wish that I had read the Apple forums before my purchase. Search for “Airport Express (square) skips unbearably with Airplay.”

    Really disappointed.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Frustration and Disbelief

    • Written by from Decorah

    This review is to report the same as many here in one-star-land: the Airport Express is a failure.

    After using an Airport Extreme for many years, it burned itself out, as can be expected with routers. We purchased the Express and it worked as advertised - plug and play - and we were linked to the internet again.

    The product worked for over a year, but then failed catastrophically, dropping the signal from our modem sometimes 10 minutes, sometimes 10 seconds, after re-booting.

    FRUSTRATION
    It was a frustrating week in our household. I am a help desk person and have trouble shot many problems, but this one problem has taken me in so many places for answers, with only minimal response/results. Everyone, excluding Apple, has a different suggestion for how/why this can be fixed. Here are a few that temporarily worked, but ultimately were not able to save our Airport:
    • Factory Reset of both modem and Airport
    • Re-installation of firmware for both modem and Airport
    • Change the broadcast channels
    • Change from WPA to WPA2 (and between private and enterprise)
    • Change from DHCP to static
    • Change DHCP from automatic to manual
    • And a few more adjustments (including movement of Airport to new location(s), standing on one foot, mystic chant, etc.)

    My conclusion:
    I am not a trained network specialist, but I am an extremely seasoned trouble-shooter who can get results. This is a rare failure that still annoys the part of my brain that wants to FIND the answer. My belief is that the "form factor" of this sleek little module is ultimately its downfall. It gets hot, and this is the enemy to any electronic device.

    Last month, I replaced it with a Netgear router, and in comparison, it is the same weight, but spread out over a larger area with plenty of ventilation. It is one of the middle range routers for price and power, but the connection for our household of 6-8 simultaneous running devices has NEVER BEEN BETTER.

    DISBELEIF
    I hope that this is the last Apple product that fails like this, we have always liked and supported Apple, "because is just works."

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Useless piece of junk

    • Written by from London

    Do not buy one of these. The old model was fine, the new one is a completely useless piece of junk. It won't connect to a network, you cannot reset it, it's impossible to configure, and randomly decides what behaviour it might choose to adopt on a given day. As an example, it randomly chooses to connect to and extend my neighbours wifi, even though I have done a 'factory reset' (which achieves nothing) many times. It will not however, connect to my network, extend it, or create a network of its own. Airport utility as a way of configuring it is also completely broken, with a crazy UX design that is just impossible to navigate.

    If you want a worthless white brick with no wireless connectivity, buy Lego. It is cheaper and more fun.

    0 of 7 people found this useful

  • 1.0 out of 5 stars

    Not as easy as it seems...

    • Written by from Randolph

    I wasted one hour of my life trying to get this thing to work. I bought it to replace a MediaLink router, but after an hour (or maybe even longer), I gave up and just went back to my old router.

    The actual set up is very easy but none of my devices could pick up the router. It was showing up as an option, the light was steady green but when I connected it it, I would get a greyed out wifi logo with an exclamation point. I think more configuration needed to be done but Apple did not provide instructions on this anywhere.

    2 of 9 people found this useful

  • 5.0 out of 5 stars

    Excellent WIFI Router

    • Written by from Clydebank

    Got one of these today to take over from the router supplied by Sky in the UK. Setup was extremely easy and quick using Airport utility on my Mac, iPhone & iPad. The connection seems more stable and functions like handoff seem to work fine now. You have the option of extending your network or as I did disable the Sky WIFI access point and use it purely as a modem letting the Airport Express handle all WIFI. The only downsides were the USB port on the back can't be used with an external drive as a quasi time capsule (you need an Airport Extreme for that). And the fact it was harder to configure the WIFI connection on my Daughters Windows 8 laptop, which wasn't too much of a surprise.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product yet.

    • Written by from Seattle

    I had the old version of this which worked GREAT for about 7 years. No issues. Then the software updates made it to where my Mac would no longer communicate with the now ancient white brick.

    So, I updated to this one about a year ago. Worked just fine, initially. Now, streaming music over Airplay works maybe 10% of the time and now the Wifi is dropping out. I've connected via ethernet and reset SEVERAL times to fix the issue and once I attach it to my existing wireless network, I can no longer connect to the internet. It was like watching someone's health get progressively worse. And out of warranty, out of luck.

    HOW? How could Apple release such an inferior product?

    12 of 21 people found this useful

  • 5.0 out of 5 stars

    Does what it says on the tin

    • Written by from High Peak

    Bought this today to extend the wifi range upstairs in the house where I have a problem with single strength. I took the Airport Express out of the box connected into the power socket in a location midway from my Airport Extreme and where the weak signal spot is. Within 10 minutes I was connected and up and running, super duper.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    I wanted these to be amazing

    • Written by from San Francisco

    I bought an AirPort Time Capsule and two Expresses to extend the network.

    I find myself rebooting the Expresses on a regular basis just to have them come up and barely boost my network. The Internet is unusable when connected to either of the Expresses and usually end up using my iPhone's cellular connection. I got both replaced thinking it was just extreme bad luck but as it turns out even with the latest firmware these Airports are frustratingly disappointing.

    Apple makes great products but maybe wireless is something best left for the Netgears of the world.

    Hopefully a firmware update will come soon but I am most definitely not holding my breath, until them I am purging my house of these sadly sub-par routers and extenders.

    13 of 16 people found this useful

  • 5.0 out of 5 stars

    Apple Airport Express

    • Written by from Mt Pleasant

    I installed this unit as a wireless access point in my house (connected back to DSL router via ethernet). Works very well and easy to setup using Apple Airport Utility. Can't be faulted. Don't use in wireless extender mode, works best when connected via ethernet.

  • 1.0 out of 5 stars

    I was initially enthusiastic...

    • Written by from Colorado Springs

    ...but that was years ago. They are frustrating and opaque. They work until they don't. A ten or twenty dollar bluetooth device is almost certain to be better. I own Apple stock, and I challenge anyone to name a worse Apple product.

    8 of 12 people found this useful

  • 5.0 out of 5 stars

    Installed by a Senior Citizen

    • Written by from Ottawa

    Staff at Apple Store explained in simple language what to do, so I bought one and brought it home and had it running in less than 10 minutes as an extension of my Time Capsule. So simple. Well done Apple.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Worthless

    • Written by from Cortez

    Works about 25% of the time and then it cuts in and out.

    7 of 10 people found this useful

  • 2.0 out of 5 stars

    Great for apple products, does not work with any other routher!

    • Written by from Las Vegas

    Not for anything other than Apple products. Apple has set up the express to only extend apple networks. They say it is easy but if you have any router other than an apple product creating your network, you can not use an express to extend a network. If found this out the hard way and I'm a little upset about it. My time capsule will no longer boot, it was creating my network for my business. This put my entire company off line and prevented my system from backing up. It was also baking up my office computer that handles all accounting and photography work. This was a huge frustration. I decided instead of putting everything into one basket so that when it crashed at least the other would still work. I was going to get a router and an external drive for the back up. Well, now I can't extend my network anymore. Thanks Apple for not letting people know about this!

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product ever

    • Written by from boring

    If you are using this as a stand alone wifi router it's mediocre at best. Trying to add it to an existing wifi network and having it work consistently is a joke. If you do get lucky and get it to work NEVER change anything with your network. That's $80 I'll never get back.

    9 of 14 people found this useful