• 1.0 out of 5 stars

    Piece of Scat!

    I probably should have known better than to buy this product about a year ago, after reading the substantial number of really bad reviews. But, as a long time fan of Apple products, I convinced myself that mine would not be a lemon. For about 50 uses (mostly importing music CDs into my iTunes library), it worked flawlessly, and I thought those reviews were incorrect.

    Now, every time I import a CD the music skips forward in high speed zzzzts. So, I'm in the market for another drive and will not be buying another version of this from Apple. Sad that after all the bad reviews there is no (apparent?) response from the company.

    If anyone knows of a reliable drive, from another company, please post here.

    159 of 165 people found this useful

  • 1.0 out of 5 stars

    Love Apple, Hate the SuperDrive

    This is by far the worst designed apple product. The drive is designed with a slit opening to feed in disk and no mechanical way to eject. This would be ok if the drive function correctly but that is rare. Frequently the drive becomes obsessed with trying to process a disk and prevents the disk from ejecting, forcing you to wait 5, 10, or 15 minutes for it to decide its done with the disk. Biggest waste of money I've ever spent. I love all my other apple product, but this one I'm considering running it over with a tractor.

    138 of 143 people found this useful

  • 1.0 out of 5 stars

    awful

    How many blank discs does it take to burn just ONE? Well, if you're using the Apple USB Superdrive, the answer is six, apparently. I've had this drive on two computers, a Mac Pro at work and another at home and it never goes smoothly. Either it can't read the disc, or says it can't get information fast enough or the drive doesn't show up. I am beyond frustrated at Mac's ongoing attempt to dictate to its users what it feels is best for them. I have to be able to burn discs for work, and with the latest driveless Mac Pros and the USB Superdrive, it's an exercise in futility. Maybe I'll find a six-for-one sale on blank discs. Ridiculous.

    127 of 133 people found this useful

  • 1.0 out of 5 stars

    So disappointed...

    Unlike many other reviewers, I asked for this drive as a gift so I could burn CDs from iTunes and make mixed CDs to listen to in my car. I put the first blank disc in and...nothing. I heard some whirring, but that was it. I selected a playlist, and I clicked "burn playlist to disc," but...nothing. The only way I could eject the disc was to restart my MacBook Air and then hold down the mouse when the computer booted back up. There was an icon that appeared for the drive but when I clicked on "Eject," like I said before...nothing. Why hasn't this problem been fixed with all these bad reviews??

    85 of 91 people found this useful

  • 1.0 out of 5 stars

    SuperDive

    Works randomly, trashes many blank CD/DVD, not compatible with some Macs (old or not, doesn't matter).

    77 of 86 people found this useful

  • 1.0 out of 5 stars

    Apple USB SuperDrive A Primitive Mechanism That Doesn't Work

    Constantly, a CD gets stuck in my Apple USB SuperDrive and won't come out. One is permanently stuck now. Why does Apple not have an eject mechanism on the unit? My Windows laptop had an internal CD/DVD player which was far more efficient, and it had the eject button. I don't understand the primitive nature of the Apple unit. And I have tried every online suggestion to eject the CD down to the whole drutil command. I'd like to pry it apart and get the CD out, but can't even do that.

    73 of 78 people found this useful

  • 1.0 out of 5 stars

    Product didn't work for 2015 imac

    My 2015 iMac didn't recognize the USB Superdrive. The product was brand new, and never used before. I plugged the Drive into the USB port, and tried putting in a CD. The Superdrive would not accept the disk, despite using more force (gently).
    Very disappointed considering my track record with apple products.

    76 of 84 people found this useful

  • 1.0 out of 5 stars

    Surprised Apple Has Not Done Something About This Product

    I purchased this drive for my large screen, top-of-the-line iMac. I also own another large iMac purchased in 2011. As a professional photographer, a great deal of my data is stored on CD's and DVD's. Although my older iMac's internal disc drive continues to work perfectly, this new external drive fails continuously. I'm rarely able to get it to read my well-cared-for discs. The disc is inserted, it sounds like it's trying to read data, then it simply spits it back out.
    This is ONLY Apple product I've ever purchased that not only does not work, but is completely out of line with the quality of Apple products. Apple needs to scrap this and do better for customers used to much better engineering in products from them. I cannot recommend this product in any way. I literally threw my money in the trash.

    62 of 66 people found this useful

  • 1.0 out of 5 stars

    Replacement doesn't work.

    This is the second Superdrive I have had. To their credit, Apple replacement the first one (yesterday). Today this one doesn't work. It takes the disc, downloads, and then keeps the disc, no matter which "eject" approach I try. I can't understand why Apple has a shoddy product.

    59 of 61 people found this useful

  • 1.0 out of 5 stars

    non compatible with Mac booker

    I bought this together with the MacBook Pro without DVD drive. The first time I used, it stuck DVD disc, went to store changed to a new one, stuck again. This product cannot use track pad holding with power key to start function. It is not recognized by my old macbook pro either. How can apple sell an external DVD drive product do not compatible with its own without DVD drive Macbook pro?!

    60 of 64 people found this useful

  • 5.0 out of 5 stars

    This SuperDrive works great!

    I received shipment of my driver a week ago. After a simple plug and play I was ready to go. First off I had quite a backlog of CDs to transfer to iTunes. The first minor glitch was the method of ejection, which is not on the drive. A quick search of online manuals solved that quandary. A simple tap on the f12 key releases the CD smoothly and silently. I've already, in three days, imported over 75 discs without a single hang up. Mind you, these discs were in every quality grade imaginable. The small size of the drive is appreciated and being able to burn as well as import makes its versatility a real plus. I know that I could have bought a less expensive drive but I trust the Apple brand and I love the way it looks with my Mac mini in their brushed steel cases. Definitely a five star purchase.

    56 of 56 people found this useful

  • 1.0 out of 5 stars

    Apple USB Superdrive is a piece of junk

    Apple should stop making this - unreliable and seriously overpriced for what it is. Unrepresentative and damaging to the Apple brand. I regret buying it.

    61 of 69 people found this useful

  • 1.0 out of 5 stars

    Unfortunately the star system doesn't go low enough for this rubbish drive

    I bought the superdrive for my macbook pro retina, it reads ok but it will not work in iTunes burning discs. I had to use a ten year old external drive which worked perfectly fine. I'm looking forward to hearing what the tech guys say when i take it back.

    52 of 57 people found this useful

  • 1.0 out of 5 stars

    Just got the Superdrive and can't wait to return it.

    I just bought a new iMac 27-inch to replace my iMac 24-inch from 2007. The original iMac's CD drive was a workhorse and only recently began to fail. I loved that drive. I probably burned 2,000+ CDs on it.

    I just bought the new Superdrive, since Apple, in all their infinite wisdom, decided a thin computer was more important than including a CD burner in a desktop computer. I just set up the new machine and the burner. The Superdrive has burned one CD without problem. Every other one has quit or failed. This thing is very poor. I wanted to give this device zero stars.

    Time to find a third-party model on the web.

    52 of 58 people found this useful

  • 1.0 out of 5 stars

    Worst Apple Product I've Ever Purchased

    This device rejected about 10% of all CDs despite the discs being in near perfect condition (I bought the drive to update some of my music library into the 21st Century). A much-inferior, older, and clumsier computer at work had no issue importing any of the CDs that were rejected by this drive. And it's terribly slow, often importing at a rate of 5X (I have a 2015 Macbook Pro, so it's not the computer). This is the worst Apple product I've ever had. They must have outsourced its manufacture cheaply and slapped their logo on it. I returned it.

    51 of 57 people found this useful

  • 5.0 out of 5 stars

    BURNED OLD CD'S FLAWLESSLY

    I almost didn't buy this because of the negative reviews. I specifically wanted to use it to burn my old music cd's into my iTunes library. I have my old original Metallica, Motley Crue, Van Halen etc. cd's from my late 80's metal days and figured it might be problematic but everyone of them burned flawlessly! If that's along the lines of your intended use GO FOR IT! AWESOME DRIVE!

    45 of 47 people found this useful

  • 1.0 out of 5 stars

    MacBook Air doesn't recognize it - DONT BUY

    I purchased this to have cd backups for my important files.
    It didn't work right out of the box. I even contacted an
    Apple Support person, and he said the superdrive is not
    being recognized. So I cannot burn files to the CD.
    It will play a dvd, and if I want to eject
    it, I have to go into: terminal and type in: drutil eject.
    Totally not up to Apple standards. A waste of money.

    43 of 46 people found this useful

  • 4.0 out of 5 stars

    It runs through ITunes

    You don't get an icon of the drive on the desktop. Put in the blank CD. CD shows up. But to burn to it the files need to be in ITunes. Drag 'em into a playlist and burn the playlist as per the prompt. It works. I had one several years ago and threw it away in disgust because it looked like the Macbook didn't read it. No icon. I'm sure many have been fooled by the lack of visibility when the drive is first plugged in, and that probably could be improved upon. Not too intuitive.To eject the CD, drag the desktop CD icon into the trash. Presto.

    41 of 45 people found this useful

  • 1.0 out of 5 stars

    Avoid the SuperDrive at all costs

    I've owned Apple devices going back to my first computer, a II+. And this is the single worst piece of Apple hardware I have ever had the misfortune to have to use.

    It is useless if your purpose in owning it is to rip CDs to your iTunes or other music library. It will spit out perfectly clean CDs--no scratches, no smears, not CD-Rs or other "unusual" format--halfway through. Clean them, wipe them, nothing helps. Another song might get ripped, and then out comes the CD again. Over and over again.

    Buy literally any other brand of CD/DVD drive, and you are practically guaranteed better performance than with this paperweight. I'm going to return it to Apple after giving it more than a fair shot. Listen to everyone else on this board who has had a bad experience with the SuperDrive. I should've.

    43 of 50 people found this useful

  • 1.0 out of 5 stars

    TOTAL GARBAGE!

    not working out of the box (with two month-old 21.5 Retina 4k iMac)

    41 of 47 people found this useful