AppleCare Help Desk Support provides two designated contacts one year of unlimited support incidents for hardware and software diagnosis and troubleshooting and issue isolation for Apple-based solutions. Products covered include Apple hardware1 such as iPad, iPhone, iPod, and Mac computers; iOS and OS X operating systems; and most Apple tools and applications including Apple Configurator, iPhone Configuration Utility, Apple Remote Desktop, Aperture, Compressor, Final Cut Pro, iLife, iWork, Logic Pro, MainStage, and Motion. The support plan also provides support for the graphical user interface tools in OS X Server.
Every AppleCare Help Desk Support plan includes AppleCare technician Training, the only Apple-developed, Apple-approved online service certification training available
1. Hardware repairs that are not covered under warranty require an extended service contract, such as the AppleCare Protection Plan.
Prices are inclusive of VAT (23%) and Insurance duties and levies (where applicable) but exclusive of delivery charges unless otherwise indicated. The VAT rate for products classified as services under EU VAT law will be 23% as VAT is charged at the rate payable in the country where Apple Distribution International supplies such products, which is the Republic of Ireland. The order form shows you the VAT payable on the Products you select. WEEE and battery registration number: IE 1807WB
Apple Distribution International is regulated by the Central Bank of Ireland and has permission to offer its services in certain EEA countries.
For further information, please see registers.centralbank.ie.
Looking for something?
We thought so. However, the product you’re looking for is no longer available on the Apple Online Store.