Contacting Apple

Product Purchasing & Enquiries

Apple Online Store

Visit the Apple Online Store to purchase Apple hardware, software and third-party accessories. To purchase by phone, please call 1800 92 38 98. Lines are open Monday-Friday 08:00-21:00, and Saturday-Sunday 09:00-20:00.

Sales Support

Check the status of a current Apple Online Store order. To make changes to an existing order, contact Apple Store Customer Service at 1850 88 20 48. Lines are open Monday-Friday 08:00-21:00, and Saturday-Sunday 09:00-20:00.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 1800 88 20 45. Lines are open Monday-Friday 09:00-18:00. The Apple Store for Business offers a host of business services and financing solutions, as well as trade-in and developer sales. Open an account today.

How to Buy for Education

If you are a student, teacher or other education professional, visit the Apple Store for Education page or call 1800 92 38 98. Lines are open Monday-Friday 08:00-21:00, and Saturday-Sunday 09:00-20:00.

iTunes Store

The iTunes Store is available for customers with a valid credit card billing address in Ireland to obtain music, audiobooks and other products. If you have questions about payment, computer authorisation or gift certificates, or are having difficulty setting up an account, visit the iTunes Support page.

Software Volume Licensing

To purchase Volume Licensing for selected Apple software, including Mac OS X, QuickTime and Logic, please call 1800 80 55 57. For more information, visit our Volume Licensing page.

Find an Apple shop

Apple shops are Apple-designed retail outlets situated within established retail environments, such as department stores. Apple shops are staffed with trained experts who can tell you everything you need to know about the Mac.

Find an Apple Premium Reseller

Apple Premium Resellers are independent resellers who live and breathe the Mac. These Apple-dedicated outlets offer the complete range of Macs and iPods, along with a full complement of accessories and value-add services.

Find an Apple Solution Expert - Creative

Apple Solution Experts - Creative are independent experts with expertise in a particular solution domain — such as video, music or photography.

Find an Apple Solution Expert - Education

With a broad knowledge of the issues facing educators, Apple Solution Experts - Education can help you transform teaching and learning.

Find Authorised Resellers or Service Providers

Use our Reseller Locator to find an Apple Authorised Reseller or Service Provider in Ireland.

Where to Buy

For other retail services please visit our Where to Buy page.

Technical Support

Online Support

Visit Apple’s support site for quick answers, product tutorials, self-help guides, user discussions, manuals and in-depth technical articles.

Telephone Support

To get technical support over the phone, please call 1850 94 61 91. Lines are open Monday-Friday 08:00-19:45 and Saturday 10:00-17:45.

Use Express Lane to request an expert at Apple Support to call you back at your convenience.

If your product is within its 90-day complimentary support period or covered by an AppleCare Protection Plan, you will not have to pay for the support. Otherwise, you may purchase per-incident support.

Apple Authorised Service Provider

Contact an Apple Authorised Service Provider for Mac-related support and repair.

Learn about Your Support Coverage

Check your warranty status, extend your service and support coverage, or learn about other support options.

Frequently Requested Info

Corporate Contacts

International phone contacts.

Apple ID Accounts

Learn more about getting an Apple ID and its benefits.

AppleCare Protection Plan

Find out how to extend your product’s complimentary support.

AppleCare Repair Status

Check your repair status if your equipment is in the depot.

Apple Discussions

Give and get help and tips from thousands of other Apple customers on our discussion forums.

Do-It-Yourself Repair

Get instructions on installing memory, an AirPort card and more.

Job Opportunities

Investigate current openings, internships and more.

Media & Analyst Info

Find press releases, media contacts and more.

Investor Relations

Find information related to Apple’s financial health, including earnings releases, stock info and corporate governance guidelines.

Marketing & Communications

Request permission to use an Apple trademark or product image, or make a marketing or advertising request.

User Groups

Mix and mingle with other Apple users in your area.