iPhone in Business

Mobile Device Management for iOS

Mobile Device Management (MDM) gives businesses the ability to manage large-scale deployments of iPhone and iPad.

These capabilities in iOS give IT departments the ability to securely enrol devices in an enterprise environment, wirelessly configure and update settings, monitor compliance with corporate policies and remotely wipe or lock managed devices.

MDM Architecture

To communicate with an iOS device, Mobile Device Management (MDM) servers use the Apple Push Notification service. This lightweight, scalable service provides a way to wake up the device, so it can check in with the MDM server to retrieve pending actions or queries. Using the Apple Push Notification service enables MDM servers to keep in contact with a device without affecting performance or battery life.

Getting Started

A number of third-party vendors have MDM solutions that support iPhone and iPad. Once you have selected a product that best suits your requirements, you're ready to get started.

To use MDM, you’ll need to install an SSL certificate obtained from Apple on your MDM server. This certificate enables your server to securely communicate with the Apple Push Notification service. Requesting a certificate is simple and free. Follow these instructions to get started:

  • 1.Contact your MDM vendor to request a signed Certificate Signing Request (CSR). Your vendor will sign a CSR and deliver it to you.
  • 2.Once you have a signed CSR from your vendor, visit identity.apple.com/pushcert and sign in with a verified Apple ID.
  • 3.Click "Create a Certificate” and agree to the Terms of Use.
  • 4.Select your signed CSR and click upload. After a moment, your certificate will be available for download.
  • 5.This certificate can now be uploaded to your MDM server for use with the Apple Push Notification service.