Frequently Asked Questions
I purchased electronic equipment through the Apple Online Store; where can I return my old electronic equipment?
Apple is a member of the UK distributor take-back scheme. This means that you have the option to return your Apple electronic equipment to a municipal collection point. Visit www.recycle-more.co.uk to find your nearest collection point.
I haven’t bought new electronic equipment; where can I return my old equipment?
Consumers can return their waste electronic equipment to their nearest local municipal collection point, at any time. Visit www.recycle-more.co.uk to find your nearest collection point.
Do I have to remove data from my old computer?
Yes, before recycling your old equipment, you should (a) delete data on the hard-disk drives and any other storage devices in the products; (b) backup or transfer any data prior to deletion; (c) remove any removable media, such as diskettes, CDs, DVDs or PC Cards and (d) remove the SIM card of your mobile phone. Apple bears no responsibility for loss or confidentiality of customer data on recycled equipment.
Can I also throw waste electronic equipment in my general household rubbish?
No. Waste electronic equipment, batteries and all products that are marked with the crossed-out wheely bin symbol need to be collected and recycled separately. Waste electronic equipment contains valuable materials that need to go down a designated recycling path and can be used as a feedstock for new products. Some electronic equipment may further contain potentially hazardous substances, which need to be disposed of carefully. Apple takes its environmental responsibilities seriously and is a member of a recycling scheme along with many other major electrical and electronic producers in the United Kingdom.