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Contact Support- Earlier models
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1st and 2nd generation -
3rd generation
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Is your computer up-to-date?
To use iPod shuffle, make sure your computer has the following:
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Mac OS X or Windows
Your computer must have one of the following operating systems: Mac OS X version 10.5.8 or later; Windows 7, Windows Vista; Windows XP Home or Professional with Service Pack 3 or later.
If your computer does not meet these requirements, you will need to upgrade your computer before using iPod shuffle. For additional system requirements, see iPod shuffle Tech Specs.
