Every iPod and Apple TV comes with a one-year limited warranty1 and up to 90 days of complimentary telephone technical support2. With the AppleCare Protection Plan, you can extend your coverage to two years from your hardware product’s purchase date. You get direct access to Apple Expert telephone technical support for questions on a wide range of topics, including iTunes syncing and more.
Extend your coverage to two years of service and expert telephone technical support
Because Apple designs iPod, Apple TV and iTunes, you get a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts whether you use a Mac or a PC, so most issues can be resolved in a single call.
- Direct access to Apple experts
- Global repair coverage3
- Postal repair: Send in your iPod or Apple TV using a prepaid shipping box
provided by Apple
- Carry-in repair: Take your iPod or Apple TV to an Apple Retail Store
- Use with a Mac or PC
The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labour, from Apple-authorised technicians around the world.
- Your iPod
- Included earphones and USB cable
What’s covered — iPod
- Your Apple TV
- AirPort Express Base Station, AirPort Extreme Base Station or Time Capsule5
- Included Apple Remote and power lead
What’s covered — Apple TV
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics.
- Using iOS and iCloud for iPod touch
- Syncing with iTunes
- Downloading video and podcasts from the iTunes Store
- HD video recording and FaceTime for iPod touch
- Connecting iPod touch to Wi-Fi networks
- Using Apple-branded iPod touch apps
- Connecting to AirPort networks
- Renting films from the iTunes Store
- Streaming content from iPhone, iPad or iPod touch
Apple TV support
Buy the AppleCare Protection Plan for:
iPod touchBuy Now
iPod classicBuy Now
iPod nanoBuy Now
iPod shuffleBuy Now
Apple TVBuy Now
AppleCare Protection Plan benefits are in addition to rights provided by consumer law. For details, click here
The AppleCare Protection Plan can be purchased only while your iPod or Apple TV is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.
For more information, read frequently asked questions.