AppleCare Products

AppleCare Pay-Per-Incident Phone Support

If your Apple products aren’t covered by complimentary support, an AppleCare Protection Plan or AppleCare+,* you can purchase a single incident of telephone support. Choose from four options, depending on your product.

To purchase pay-per-incident support, please call
1850 946 191


iPad, iPhone, iPod and Apple TV

Purchase a single incident of phone support for Apple TV, iOS, iPad, iPhone, iPod, iTunes, or Apple-branded iPad or iPhone apps such as Find My iPhone, GarageBand, iMovie, Keynote, Numbers and Pages.


Mac and Consumer Applications

Purchase a single incident of phone support for AirPort, AirPort Time Capsule, Mac computers, OS X or Apple-branded apps such as Aperture, GarageBand, iMovie, iPhoto, Keynote, Numbers, Pages and Safari.


iPad or iPhone Enterprise Deployment and Professional Applications

Single-incident phone support is available for Apple Configurator, Apple Remote Desktop, Compressor, Final Cut Pro, iPhone Configuration Utility, Logic Pro, MainStage and Motion.


Cross-Platform Integration and Command-Line Interface

Purchase a single incident of phone support for system and network configuration issues including mixed-platform integration support and assistance with command-line interface tools.

For More Information

For further details about pay-per-incident offerings, please visit the Terms and Conditions page.

VAT included in the above prices

* Apple One-Year Limited Warranty and AppleCare Protection Plan benefits are in addition to rights provided by consumer law. For details, click here.

AppleCare Products

Purchase an AppleCare Product and get unlimited telephone technical support and hardware coverage for the life of the plan.