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Mac OS X Snow Leopard purchased separately
Mac OS X Snow Leopard purchased separately includes complimentary support for the first 90 days of product ownership. After that time, support coverage is based on the Apple hardware product on which you are using Mac OS X Snow Leopard. Depending on your product's coverage, you may need to pay for support. We recommend that you check your coverage before contacting us.
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Mac OS X Snow Leopard bundled with a Mac purchase
Coverage for Mac OS X Snow Leopard that comes with the purchase of a Mac is based on that Mac's coverage status. Telephone support is free during your hardware product's complimentary support period or with an AppleCare Protection Plan. Depending on your product's coverage, you may need to pay for support. We recommend that you check your coverage before contacting us.
* Apple One-Year Limited Warranty and AppleCare Protection Plan benefits are in addition to rights provided under consumer law.