AppleCare Protection Plan

AppleCare Protection Plan for iPad

Every iPad comes with complimentary telephone technical support for 90 days from your iPad purchase and a one-year warranty. With the AppleCare Protection Plan, you can extend your service coverage to two years from the iPad purchase date. You can call Apple's award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options.

Extend your coverage to two years of service and expert telephone technical support1

One stop for technical support

Because Apple designs the iPad, the iOS and many applications, the iPad is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Postal or carry-in repairs2
  • Express replacement service

Apple hardware coverage

The AppleCare Protection Plan provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes the following:

  • Your iPad
  • Battery3
  • Included USB cable and power adapter

Software support included

Whether you're sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about FaceTime, Keynote, Numbers, Pages and other Apple-branded iPad apps

Important notes

The AppleCare Protection Plan can be purchased only while your iPad is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.

For more information, read frequently asked questions.

  1. Local fees may apply
  2. Availability depends on country in which service is requested and location of Apple Authorised Service Provider. Terms apply, please check Terms and Conditions for details and availability. Service coverage may be subject to certain restrictions.
  3. Service coverage is available for battery depletion of 50 per cent or more from original specification.

AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms and conditions at www.apple.com/legal/applecare/appforipad.html.