AppleCare Protection Plan

AppleCare Protection Plan for iPhone

Every iPhone comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support.1 The AppleCare Protection Plan for iPhone extends your coverage to two years from the original purchase date of your iPhone. Just one phone call can help answer questions related to your iPhone, iOS and iCloud, and Apple-branded apps.

Extend your coverage to two years of service and expert telephone technical support2

One stop for technical support

Because Apple designs the iPhone, iOS and many applications, the iPhone is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, whether you use a Mac or a PC, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Postal repair:3 send in your iPhone using a pre-paid shipping box provided by Apple
  • Carry-in repair:3 take your iPhone to an Apple Authorised Service Provider

Additional Apple hardware coverage

The AppleCare Protection Plan provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians.

    What’s covered

  • Your iPhone
  • Battery4
  • Included earphones and accessories

Software support included

Whether you're sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about FaceTime, Keynote, Numbers, Pages and other Apple-branded iPhone apps

Important notes

The AppleCare Protection Plan can be purchased only while your iPhone is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.

For more information, read frequently asked questions.

  1. Local fees may apply
  2. iPhone comes with 90 days of technical support. AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction.
  3. Service coverage may be subject to certain restrictions. Products returned for service may be repaired or replaced with parts equivalent to new in performance and reliability. This plan extends your service coverage to two years from the date of your iPhone purchase. The plan must be purchased while your iPhone is still under its original one-year warranty.
  4. Service coverage is available for battery depletion of 50 per cent or more from original specification.

AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms and conditions at www.apple.com/legal/applecare/appforiphone.html.