AppleCare Protection Plan

AppleCare Protection Plan for iPod

Every iPod comes with a one-year limited warranty and up to 90 days of complimentary single-incident telephone technical support.1 With the AppleCare Protection Plan, you can extend your coverage to two years from your hardware product’s purchase date. You get direct access to Apple Expert telephone technical support for questions on a wide range of topics, including iTunes syncing and more.

Extend your coverage to two years of service and expert telephone technical support

One stop for technical support

Because Apple designs iPod and iTunes, you get a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts whether you use a Mac or a PC, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Global repair coverage3
  • Carry-in repair: Take your iPod to an Apple Authorised Service Provider
  • Use with a Mac or PC

Additional Apple hardware service options

The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labour, from Apple-authorised technicians around the world.

    What’s covered — iPod

  • Your iPod
  • Battery4
  • Included earphones and USB cable

Software support included

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics.

    iPod support

  • Using iOS and iCloud for iPod touch
  • Syncing with iTunes
  • Downloading video and podcasts from the iTunes Store
  • HD video recording and FaceTime for iPod touch
  • Connecting iPod touch to Wi-Fi networks
  • Using Apple-branded iPod touch apps

Important notes

The AppleCare Protection Plan can be purchased only while your iPod is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.

For more information, read frequently asked questions.

  1. Local fees may apply
  2. Complimentary phone support for iPod is limited to a single incident within 90 days of your iPod purchase.
  3. Availability of each option depends on country in which service is requested and location of Apple Authorised Service Provider. Apple may also request that the customer replace components with readily installable parts.
  4. Service coverage is available for battery depletion of 50 per cent or more from original specification.

AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. For complete details, see terms at