Setting Up Voicemail

On iPhone, visual voicemail lets you see a list of your messages and choose which ones to listen to or delete, without having to listen to instructions or prior messages.

NOTE: Visual voicemail may not be available in all regions, or may be an optional service. Contact your carrier for more information. If visual voicemail isn’t available, tap Voicemail and follow the voice prompts to retrieve your messages.

The Phone application icon with a counter on the upper-right corner that indicates the number of missed calls and unheard voicemail messages.

The first time you tap Voicemail, iPhone prompts you to create a voicemail password and record your voicemail greeting.

Change your greeting: 

  1. Tap Voicemail, tap Greeting, then tap Custom.

  2. Tap Record when you’re ready to start.

  3. When you finish, tap Stop. To review, tap Play.

    To rerecord, repeat steps 2 and 3.

  4. Tap Save.

Use your carrier’s default greeting: 

Tap Voicemail, tap Greeting, then tap Default.

Set an alert sound for new voicemail: 

In Settings, choose Sounds and turn New Voicemail on. The alert sounds once for each new voicemail. If the Ring/Silent switch is off, iPhone won’t sound alerts.

Change the voicemail password: 

In Settings, choose Phone > Change Voicemail Password.