Safety, Software, and Service Information

The following table describes where to get more iPhone-related safety, software, and service information.

Using iPhone safely: 

See the Important Product Information Guide for the latest safety and regulatory information.

iPhone service and support, tips, forums, and Apple software downloads: 

Go to www.apple.com/support/iphone.

Service and support from your carrier: 

Contact your carrier or go to your carrier’s website.

The latest information about iPhone: 

Go to www.apple.com/iphone.

Using iTunes: 

Open iTunes and choose Help > iTunes Help. For an online iTunes tutorial (available in some areas only), go to www.apple.com/support/itunes.

MobileMe: 

Go to www.me.com.

Using iPhoto on Mac OS X: 

Open iPhoto and choose Help > iPhoto Help.

Using Address Book on Mac OS X: 

Open Address Book and choose Help > Address Book Help.

Using iCal on Mac OS X: 

Open iCal and choose Help > iCal Help.

Microsoft Outlook, Windows Address Book, Adobe Photoshop Album, and Adobe Photoshop Elements: 

See the documentation that came with those applications.

Finding your iPhone serial number or International Mobile Equipment Identity (IMEI) number: 

You can find your iPhone serial and IMEI numbers on the iPhone packaging. Or, on iPhone, choose Settings > General > About from the Home screen. In iTunes on your computer, hold down the Control key and choose Help > About iTunes (Windows) or iTunes > About iTunes (Mac), then release the Control key. (Press the Space bar to pause the scrolling.)

Obtaining warranty service: 

First follow the advice in this guide and online resources. Then go to www.apple.com/support or see the Important Product Information Guide.

Battery replacement service: 

Go to the iPhone Battery Replacement Program website.

Using iPhone in an enterprise environment: 

Go to www.apple.com/iphone/enterprise.