Authors & Book Publishers: Frequently Asked Questions

Can I distribute self-published books on the iBooks Store?

Yes, signup and distribution processes are the same for both publishing companies and self‑published authors.

How much does it cost to sign up to offer my books on the iBooks Store?

Offering your books on the iBooks Store is free. Additional details on iBooks Store sales terms are available during the sign‑up process.

Where may I distribute my books?

The iBooks Store currently offers books in 51 territories: Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Finland, France, Germany, Greece, Guatemala, Honduras, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, the Netherlands, New Zealand, Nicaragua, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, the United Kingdom, the United States, and Venezuela.

How can I sign up to offer my books on the iBooks Store?

To offer your books on the iBooks Store, enable your Apple ID for iTunes Connect, provide your publisher name, and indicate whether you will be submitting your own books or submitting books on behalf of a company. You will then be sent an email with a link to verify your email address and enable your iTunes Connect account.

Do I need an Apple ID to offer my books on the iBooks Store?

Yes, to use iTunes Connect, you must have an Apple ID with a valid credit card on file. You can use the same Apple ID you use to sign in to your iTunes Store account. If you don’t have an Apple ID, you can create one using iTunes by clicking Sign In and then Create Apple ID.

If you are selling other content types on iTunes (such as apps, music, TV shows, or movies) and have another iTunes Connect account, you can’t use the same Apple ID for the iBooks Store.

What do I do if I get an error message that my name does not match the name for the Apple ID?

Make sure that you have entered the correct Apple ID. To edit the name associated with your Apple ID, go to appleid.apple.com.

Should I use my own name or my company’s name as the legal entity name?

If you’re registered as a company, enter the company’s legal entity name. If you’re signing up as an individual, enter your first and last name. The legal entity name you enter on your application must match the name associated with your U.S. Tax ID and Tax ID type (such as SSN, ITIN, or EIN).

Who should apply to offer books on the iBooks Store on behalf of my company?

Someone with the legal authority to sign documents on behalf of your company should apply to offer books on the iBooks Store. Only individuals with this legal authority can accept the standard iTunes agreement on iTunes Connect.

Can I use a Doing Business As (DBA) name as the legal entity name?

Before we can update the legal entity name on your iTunes Connect account to your DBA, you must first sign up with the exact legal entity name that is associated with your U.S. tax ID and Tax ID Type (such as SSN, ITIN, or EIN).  As soon as your application is approved and you have accepted the iBooks Store agreement, contact us to request a name change.

What is the difference between “Offer Your Books for Free” and “Offer Your Books for Free and Sell Your Books”?

You should select “Offer Your Books for Free” if you only want to offer books for free on the iBooks Store. If you later decide you are also interested in selling books, you can request a Paid Books agreement in Contracts, Tax, and Banking on iTunes Connect. You will need to provide tax and banking information to receive payments.

You should select “Offer Your Books for Free and Sell Your Books” if you want the option to sell books or offer books for free on the iBooks Store. You will need to provide all required banking and tax information in Contracts, Tax, and Banking on iTunes Connect so you can receive payments.

Do I need a U.S. Tax ID to offer books on the iBooks Store?

A valid U.S. Tax ID is required if you would like to sell books on the iBooks Store and you are an individual who primarily lives or works in the United States, or you are a company or organization. If you only want to offer books for free, or you are an individual who is not based in the United States, you don’t need a U.S. Tax ID. Learn more about U.S. Tax IDs (EINs).

We will send you an email after we complete verification of your U.S. Tax ID and legal entity name. If we find that the U.S. Tax ID and legal entity name does not match the records of the U.S. Internal Revenue Service, you will be required to update your tax information in Contracts, Tax, and Banking on iTunes Connect.

If I offer my books for free, can I choose to sell my books at a later date?

If you offer your books for free, and later decide you would also like to sell your books on the iBooks Store, you can request a Paid Books agreement in Contracts, Tax, and Banking on iTunes Connect.

Can I use the same U.S. Tax ID and legal entity name for the iBooks Store if they are already associated with an iTunes Connect account for another content type (such as apps, music, TV shows, or movies)?

Yes, you can use the same U.S. Tax ID and legal entity name when signing up with iBooks even if you have used that U.S. Tax ID and legal entity name to offer another content type on iTunes. However, you must use a different Apple ID to offer books on the iBooks Store.

Can I use the same iTunes Connect account for the iBooks Store that I use for another content type (such as apps, music, TV shows, or movies)?

No, if you currently have an iTunes Connect account for a different content type, you must create a new iTunes Connect account with a different Apple ID in order to offer books on the iBooks Store. You can create a new Apple ID if you do not already have a different one available.

How will I be notified of my application status?

We will send you a verification email as soon as you submit your application. Make sure your account is set up to receive emails from do_not_reply@apple.com. You may need to add this email address to your email address book or create an exception in your spam filters.

When can I sign in to my iTunes Connect account?

As soon as you have received the verification email and have authenticated your Apple ID, you will be able to sign in to iTunes Connect.

Can I work directly with Apple or should I use an aggregator?

You can sign up to offer your book by working directly with Apple. If you don’t know how to create digital books or if you need production help, it may be best to work with an Apple-approved aggregator. Aggregators are experts in delivering content to the iBooks Store. For a fee they can correctly format and deliver your books to meet iBooks Store specifications.

Do you accept books in the PDF format?

No, the iBooks Store only accepts books created with iBooks Author (.ibooks) or books in the EPUB (.epub) format.

What is the EPUB format?

EPUB is a free electronic book standard that uses XHTML. Before you submit your book to the iBooks Store, you should validate the EPUB file to ensure that it complies with the EPUB formatting standards (EPUB schema). All books submitted to the iBooks Store must pass the latest version of ePubCheck, include only files listed in the manifest, and use UTF-8 or UTF-16 characters. For more information, see idpf.org/epub.

How do I create a book file in the EPUB format?

To create a book in EPUB format, you can use a variety of book creation tools. If you don’t know how to create books in EPUB format, it may be best to work with an aggregator or EPUB conversion house. Aggregators are experts in delivering content to the iBooks Store. For a fee they can correctly format and deliver your books to meet iBooks Store specifications.

Note that Chinese and Japanese language books, if created in EPUB, require the EPUB 3 format.

What is a Multi-Touch book?

A Multi-Touch book is a book created with iBooks Author. Multi-Touch books can be read on an iPad with iBooks 2 or later, or iBooks on a Mac with OS X Mavericks (v10.9) or later.

How do I create a Multi-Touch book?

To create a Multi-Touch book, use iBooks Author. iBooks Author is a Mac app available for free on the Mac App Store.

Do I need an International Standard Book Number (ISBN)?

No, an ISBN is recommended but not required for any book you are offering on the iBooks Store. An ISBN uniquely identifies the book and its current edition, and helps you to ensure that you are marketing the right book. The ISBN is also required for reporting your book's sales to industry reporting agencies and charting organizations.

To obtain an ISBN in the U.S., contact Bowker. To obtain an ISBN outside the U.S., contact the International ISBN Agency.

How do customers access the iBooks Store?

Customers access the iBooks Store from the iBooks app. iBooks is a free download from the App Store on iOS devices and is included with OS X Mavericks (v10.9).

I can’t find the answer to my question. Where can I get additional help?

Apple provides support to iBooks Store authors and publishers via email and phone:

  • Send an email to ibooks_applicationsupport@apple.com
  • If you have an Apple ID enabled for iTunes Connect, you can contact the iBooks Publisher Support team by phone, Monday through Friday from 7 a.m. to 5 p.m. (PT). Local phone support is available in English in the countries listed below.
Austria 0800 070 267
Australia 1300 307 504
(Note that this is a low tariff number.)
Denmark 8025 1619
France 0805 540 117
Germany 0800 664 5307
Italy 800 915 902
Netherlands 0800 0201 578
Norway 8005 6951
Spain 900 812 687
Sweden 020 100 528
U.K. 0800 975 0615
U.S. +1 (877) 206-2092
(Toll-free from U.S. and Canada.)

International calling rates may apply elsewhere.