Be an everyday hero.
Are you great at translating technology into a language people can understand? Our customers never stop telling us how much they appreciate that. When you’re an Apple At Home Advisor, you’ll be heroic from the comfort of your own home.
Watch the video about At Home Advisors
As an Apple At Home Advisor, you make the difference.
Put your creativity and passion to work for the products you know and love. As an Apple At Home Advisor, you’ll be the friendly voice of Apple when customers contact us with questions about their products. You’ll listen to their needs and work with them to find solutions — all from the comfort of your own home. It’s an exciting opportunity to be part of a great team and show the world that behind our amazing products are equally amazing people.
What we’re looking for.
You’re a problem-solver and great with customers. You love figuring out how things work and what to do when things go wrong. You can multitask, analyse issues, resolve problems and comfortably navigate a technical environment. You have excellent communication skills and know how to manage your time. Because you’ll work independently from home, you have the discipline and ability to work remotely from colleagues and management. If this sounds like you, you could be the next At Home Advisor.
All the bells and whistles, delivered.
As an Apple At Home Advisor, you’ll receive perks that you can enjoy without ever leaving home. These include fantastic benefits, employee discounts and the opportunity to grow with Apple. To make your job easier, we’ll provide you with an iMac to use while you’re working from home.
Find out more.
Apple’s customer support group, known as AppleCare, has a long-standing record of providing the world’s best customer support in the industry. The AppleCare At Home Advisor is an opportunity to be part of this exciting team.
Read the At Home Advisor FAQ
A great opportunity for college students.
We’re also looking for tech-savvy college students to join our AppleCare College Programme. We’ll train you to troubleshoot, provide you with an iMac, and let you work a schedule designed around your classes.
Read the AppleCare College Programme FAQ