iPod nano (1st and 2nd generation)
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Solutions to most common iPod issues.
Seek help from other iPod nano users.
iPod issues? Try these five steps first: Reset, Retry, Restart, Reinstall, Restore.
Click below if your iPod displays one of these icons:
Exchanges & Extensions
iPod nano (1st generation) Replacement Program
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exchange and extension programs
See your support and service options based on your product and location.
More ways to get help
Check your repair status
iPod Service Answer Center
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