August 18, 2008
Getting Support via Chat
Members who've been using the MobileMe support chat lines have been increasingly telling us they're finding it a good way to get help. We've opened the dedicated chat line for mail support to all MobileMe members now (please use it only for help with MobileMe Mail), and we're continually adding and training staff to be there when you need them. If you find yourself struggling with something, go to MobileMe support and select the appropriate topic from the All Topics area on the lower left. If you don't find an answer among the "Have You Tried?" resources listed, click the Chat Now button and give it a try. All of our chat support services are currently in English only, but we are working hard to offer the service in other languages as soon as possible. Email support is available wherever chat support is not. Click here to find the Support page for your country and language.
