• 1.0 out of 5 stars

    Plays then spits it out

    • Written by from Rancho Cucamonga

    I've had the USB superdrive for less than 2 months. I have it plugged into a 27 Thunderbolt display, the drive plays the cds 20 -40 minutes then it spits it out. The disks are professionally replicated and I use the drive for QC, well I would like to use the drive to QC them.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    does not work

    • Written by from Arlington

    Stumbles over regular CDs - spits them out as error Disk Not Found - and does not read or write Blu-ray. Better options available for your Mac.

    9 of 17 people found this useful

  • 1.0 out of 5 stars

    Scratches Discs, Refuses to Eject, Runs Loudly, etc...

    • Written by from Brisbane

    I bought a SuperDrive with my Mac in 2013 and I have babied it for two years. It now will not download a disc without making loud humming noises and leaving the downloads with clippings throughout. If I wish to avoid loud humming and songs skipping, I have to tilt the Drive at a sharp angle. It sometimes refuses to eject CDs to me and has scratched a few of my brand new CDs.. On the rare occasion that these things do not happen to me it works great! One star because I am afraid to use it on my beloved CDs.

    17 of 21 people found this useful

  • 1.0 out of 5 stars

    Not good for burning DVDs

    • Written by from Edmonton

    I'm a wedding videographer and burn quite a few DVDs each year. I picked this guy up with my new 5k iMac and burned 6 DVDs. It refused to burn more after that point so I exchanged it for another. The second did around 14 DVDs but has just died on me again. If your looking to burn anything to DVD avoid this product.

    18 of 22 people found this useful

  • 1.0 out of 5 stars

    Not if you want a DVD burned

    • Written by from Petersburg

    I've had nothing but Macs since their Performa and all have worked flawlessly. This drive worked great for me for about 2 years which is no time for a drive when recently I started getting this message when attempting to burn a DVD:

    The operation couldn’t be completed. (DSPPublishing error -29.)

    I've called all over and everyone acts like the issue doesn't exist although the apple website mentions it, the 2 reasons they gave for the problem don't apply to me. Apple you need to get it together. No one has money to throw away. I must have used about 10 DVDs trying to get it to work. Today I'm looking for another more reliable drive/burner.

    12 of 15 people found this useful

  • 1.0 out of 5 stars


    • Written by from Sudbury

    Used this piece of junk maybe half a dozen times and now it won't eject the disc. Waste of money.

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    Won't Burn DVDs

    • Written by

    This product has worked fine for me far with CDs but DVDs are a different story. Every time I try to burn a DVD it says it cannot generate the laser power required or something like that. Considering burning CDs and DVDs was my main purpose in buying this product I am very dissatisfied.

    19 of 25 people found this useful

  • 1.0 out of 5 stars


    • Written by from Mableton

    Broke after three uses-- worthless.

    14 of 20 people found this useful

  • 1.0 out of 5 stars

    Piece of junk

    • Written by from Putney

    I bought one for my daughter to use at college with her Airbook. From the get go, she was telling me it would not eject, not read the DVD/CD, etc., pretty much the same complaints that I see on this site. The last straw was when it would not eject a CD, AT ALL. So I opened it up and inside was a Toshiba drive. Are you kidding me APPLE???? I have been a loyal Apple buyer since 1993, and never have been more disappointed in the brand as I have been in the last 4 years. One MacPro laptop arching at the power source to the point that it stopped working. USB SUperDrive, countless power cords. I am done.

    35 of 42 people found this useful

  • 1.0 out of 5 stars

    Broken too soon

    • Written by from Woodstock

    I bought mine at the same time I bought my MAC, my 1st Apple products. Along with the already mentioned short cable, mine broke today (i.e. will no longer read disks of any kind). Even though it is nearly 2 years old, I have probably only used it about 10 times, so much for Apple quality.....my replacement will be from Amazon not this product.

    18 of 23 people found this useful

  • 1.0 out of 5 stars

    Was fine until it ate my CD

    • Written by from Longmont

    Wondered about all the negative reviews since it was working fine until I accidentally hit the eject button on my keyboard and the CD would not come out - and this is a very valuable CD listing my customer base. Now it's stuck in there and will not come out. Please do not buy this product if you intend to use it with something important!

    36 of 44 people found this useful

  • 1.0 out of 5 stars

    I can't believe Apple has let us down like this

    • Written by from Polson

    This player worked about six times, and then refused to spit out the dvd in it. Its icon disappeared from the desktop, who apparently forgot they had even met. I feel betrayed by Apple for producing such a piece of junk and $79 is a lot to start with when I wasn't even able to use it on my MacBook Pro.

    35 of 42 people found this useful

  • 1.0 out of 5 stars

    Failed after just a few burns

    • Written by from Astoria

    Have had this for least than a year and have only burned less than 10 cd's with this. Up until now it was fine, but the last 3 cdr's I burned were 'finished' in less than 16 seconds. Corrupted and would not play. Had to trash them. Just to check, I burned the same brand of cdr's in my trusty 2011 Macbook Pro and have no problems. This could be because I just updated to Yosemite on the Mac Mini, don't really know but cannot find any help on the web for this.

    32 of 36 people found this useful

  • 1.0 out of 5 stars

    Never buy this

    • Written by from Cantley

    It broke after a few uses for me too.

    34 of 42 people found this useful

  • 1.0 out of 5 stars

    Doesn't last

    • Written by from LA

    My third one in 27 months just quit working correctly. It immediately spits the DVDs out. Even the ones I had previously burned, however it will still read and burn CDs. These things just don't last. The first two superdrives developed an issue where they would fail on burning any DVD, though it would burn and read CDs just fine. Evidently these things are not meant to last. Probably why they can only be used on certain Macs. I only use DVDs to back up my photos, It's not like I watch movies with it so my use is pretty light. I generally burn 2 or 3 per month. These things look cool but that is about all they have going for them. I will not be buying another one.

    42 of 49 people found this useful

  • 1.0 out of 5 stars

    Does not work with a USB hub

    • Written by from Newton

    Buyer beware. The worst aspect of this drive is that it will not work at all (is not recognized by the computer) if plugged into a powered USB2 or USB3 hub with high power ports (we also have a Thunderbolt hub with USB ports and it does not work in those either).

    It only works if plugged directly into the computer USB ports (we have a 2014 Mac mini), but then this permanently takes up one of these precious I/O channels. If Apple is going to eliminate optical drives from all of its computers, then we think it needs to have a viable external alternative. This is not that alternative.

    Ideally, the Apple USB superdrive would support USB 3.0 and/or Thunderbolt and could be mounted on a USB3 or Thunderbolt hub. It should also read & write Bluray disks.

    43 of 53 people found this useful

  • 1.0 out of 5 stars

    Piece of junk

    • Written by from San Jose

    I have been a devoted Apple user since 1984. Much to my great disappointment I must report this CD/DVD drive is a piece of junk. It successfully reads 1 out of 2 music CDs at best. I am now using the built-in drive of my 3 year old MacBook Pro instead, which reads all my music CDs 100%, including all the ones this drive fails to read. Returning this piece of junk to the Apple store.

    53 of 59 people found this useful

  • 1.0 out of 5 stars

    has to a better way

    • Written by from Gustavus

    Broke after not much use. I do not recommend.

    33 of 43 people found this useful

  • 1.0 out of 5 stars

    USB Superdrive

    • Written by from Sydney

    Thought I'd spend more money ($120) & get an official apple external disk drive for my laptop & desktop Mac computers, as they annoyingly no longer come with disk drives. For some reason the disk I put in can not be read now by any computer, meaning that this drive is now pointless & I have to go all the way in to apple to fix this which should never have happened in the first place. Choosing to spend the extra money I just expected a product that actually worked, extremely disappointed.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Dead upon first use.

    • Written by from Honolulu

    Opened up new drive, and it doesn't work. Won't recognize any media once it is inserted, then it gets stuck in the drive and won't come out.
    Apple should be embarrassed to sell such a bad product like this.

    49 of 62 people found this useful