• 5.0 out of 5 stars

    This SuperDrive works great!

    I received shipment of my driver a week ago. After a simple plug and play I was ready to go. First off I had quite a backlog of CDs to transfer to iTunes. The first minor glitch was the method of ejection, which is not on the drive. A quick search of online manuals solved that quandary. A simple tap on the f12 key releases the CD smoothly and silently. I've already, in three days, imported over 75 discs without a single hang up. Mind you, these discs were in every quality grade imaginable. The small size of the drive is appreciated and being able to burn as well as import makes its versatility a real plus. I know that I could have bought a less expensive drive but I trust the Apple brand and I love the way it looks with my Mac mini in their brushed steel cases. Definitely a five star purchase.

  • 1.0 out of 5 stars

    Piece of Scat!

    I probably should have known better than to buy this product about a year ago, after reading the substantial number of really bad reviews. But, as a long time fan of Apple products, I convinced myself that mine would not be a lemon. For about 50 uses (mostly importing music CDs into my iTunes library), it worked flawlessly, and I thought those reviews were incorrect.

    Now, every time I import a CD the music skips forward in high speed zzzzts. So, I'm in the market for another drive and will not be buying another version of this from Apple. Sad that after all the bad reviews there is no (apparent?) response from the company.

    If anyone knows of a reliable drive, from another company, please post here.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Garbage Out Of The Bos

    I bought this "device" a few hours ago. I plugged it into my Mac Pro 2013 and it would not import music from any CD.

    I always get the message "The file xxx does not exist." But I can read it right from the device, so it does exist, right?

    I'm bringing that back to the Apple Store tomorrow first thing, never to touch it again.

    BTW, I can import those same CDs from my wife's old 2008 Mac Pro. The culprit: the Superdrive which is anything but super.

  • 2.0 out of 5 stars

    OK, but not the best

    I don't use the SuperDrive on my 2013 iMac much, but recently I tried to import a CD. The import failed on the SuperDrive ("not available" error message). I imported the CD with no problem on my MacBook Pro, and burned a copy of the CD on the MacBook. I was able to import the copy with the SuperDrive on my iMac. Sometimes when I've imported other (new) CDs, the SuperDrive makes a lot of noise and takes a very long time. If it croaks I will not replace it with another SuperDrive.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Fabulous product!!!

    The drive seemed to working fine and had no problems with it. It burns my cds and dvds very quickly with no hassle.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Replacement doesn't work.

    This is the second Superdrive I have had. To their credit, Apple replacement the first one (yesterday). Today this one doesn't work. It takes the disc, downloads, and then keeps the disc, no matter which "eject" approach I try. I can't understand why Apple has a shoddy product.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Absolute RUBBISH

    This product is extremely flawed. This is the second time it has failed after only having it for 6 months. Sometimes it doesn't read or write data properly-very slow. Now, after purchasing for the second time, it won't eject the disc and I have tried EVERYTHING. So the disc is stuck and once again the product is a piece of junk. It is also messing up OSX where I have to force re-boot! Very very POOR!!!

  • 4.0 out of 5 stars

    catch 22 with this product, since it draws a lot of power

    it has to be plugged directly into USB on body of airbooks, will not work off of usb , which is a drag since digitized audio files cannot be saved to an external drive

    correct me if I am wrong, but I see no way around this
    wish it worked with a hub

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    Perfect!

    I purchased it at the online Apple Store and it was delivered in one day. Free shipping. The packaging was great. The box was encased in a layer of foam. I plugged it into my MacBook Pro Retina 2015 and the DVD automatically mounted. It's a tad noisy but I stopped hearing the hum. It all just worked.

    I was going to buy it on Amazon for $2 less, then I read an Amazon review stating that the drives sold on Amazon weren't genuine Apple SuperDrives, so I went back to Apple.com.

    I was able to get all my pre-sales questions answered by chatting with Apple. That interface too was very Apple-like. Simple, nice to look at and easy to use.

    I'm glad I spent the extra bucks to get a genuine Apple product and encourage you to do so if you have a new SSD Macbook.

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Great little unit!!

    Just purchased this little unit. I am more than pleased. I had one disc not import and get stuck in the machine. Not difficult at all getting it to eject (just did a "force eject"). It was the disc's fault not the unit. I have imported about 26 CD's with out a problem, in fact I am importing as I write this review.Highly recommend!

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Apple USB SuperDrive

    Just bought the drive today at Best Buy.
    It worked once and cannot get it to work again.
    No Icon after the first disc.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    MacBook Air doesn't recognize it - DONT BUY

    I purchased this to have cd backups for my important files.
    It didn't work right out of the box. I even contacted an
    Apple Support person, and he said the superdrive is not
    being recognized. So I cannot burn files to the CD.
    It will play a dvd, and if I want to eject
    it, I have to go into: terminal and type in: drutil eject.
    Totally not up to Apple standards. A waste of money.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    TOTAL GARBAGE!

    not working out of the box (with two month-old 21.5 Retina 4k iMac)

    6 of 9 people found this useful

  • 5.0 out of 5 stars

    Very Nice but doesn't work

    This is a very nice looking apple product but doesn't work.

  • 1.0 out of 5 stars

    Surprised Apple Has Not Done Something About This Product

    I purchased this drive for my large screen, top-of-the-line iMac. I also own another large iMac purchased in 2011. As a professional photographer, a great deal of my data is stored on CD's and DVD's. Although my older iMac's internal disc drive continues to work perfectly, this new external drive fails continuously. I'm rarely able to get it to read my well-cared-for discs. The disc is inserted, it sounds like it's trying to read data, then it simply spits it back out.
    This is ONLY Apple product I've ever purchased that not only does not work, but is completely out of line with the quality of Apple products. Apple needs to scrap this and do better for customers used to much better engineering in products from them. I cannot recommend this product in any way. I literally threw my money in the trash.

    19 of 21 people found this useful

  • 5.0 out of 5 stars

    Six months and counting, works great!

    So far, it's a really great device for my needs.

    Burns DVD-Rs quickly and easily, matches my MBP, and doesn't give me any trouble. Mac simple, A+

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Exactly What Was Expected

    Beautifully Packaged, Quality Feel, Works On Every Disc I have Used So Far
    May be Double The Price Of Other External Drives But IT WORKS
    I wasted too much time with the cheap ones

    8 of 9 people found this useful

  • 5.0 out of 5 stars

    Love it!!

    To all of the "expert complainers" out there....if you want to watch blue-ray, use your blue-ray player and your TV. This product is about convenience and that's what it delivers. If you put a scratched up, DVD, or CD in, don't expect forgiveness from the drive for your lack of care for your discs. If you want to watch while you're in bed, then get a portable DVD player to watch whatever it is you need to watch.

    I paid $79 for mine when I purchased my Mac.I bought it for the times I am away from home, be it traveling, or whatever. I bought it for the convenience. If it quits working, I'll take it to the Apple Store and take care of the problem. What I WON'T do is gripe and moan in a product review and cry like a spoiled baby. Some of these people writing these reviews wouldn't be happy with ANYTHING other than being UNHAPPY.

    20 of 35 people found this useful

  • 1.0 out of 5 stars

    Clunker

    Used it once a few months ago and had a problem with it then. Now no icon comes up.Tried in all 4 USB ports on my IMac. Has to be the drive because other peripherals work.I love my Mac but am disappointed with this . You would think they could come up with something better than this. I will be looking for something else. Run... run like the wind!.

    11 of 17 people found this useful

  • 1.0 out of 5 stars

    Worst Apple Product I've Ever Purchased

    This device rejected about 10% of all CDs despite the discs being in near perfect condition (I bought the drive to update some of my music library into the 21st Century). A much-inferior, older, and clumsier computer at work had no issue importing any of the CDs that were rejected by this drive. And it's terribly slow, often importing at a rate of 5X (I have a 2015 Macbook Pro, so it's not the computer). This is the worst Apple product I've ever had. They must have outsourced its manufacture cheaply and slapped their logo on it. I returned it.

    18 of 22 people found this useful