AppleCare Protection Plan

AppleCare Pay-Per-Incident Phone Support

If your AppleCare products aren’t covered by complimentary support, an AppleCare Protection Plan, or another AppleCare service plan, you can purchase telephone support to cover a single incident. Choose from four options, depending on your product.

To purchase pay-per-incident support, call

$29 USD

iPad, iPod and Apple TV

Purchase a single incident of phone support for your iPad, iPod,
Apple TV or iTunes software.

$49 USD

Mac and Consumer Applications

Purchase a single incident of phone support for your Mac or consumer applications. Software support includes support for Aperture, iWork, iLife, Mac OS X, AirPort, Safari and more.

$99 USD

iPhone Enterprise Deployment, Xserve, Xserve RAID and Professional Applications

Single-incident phone support is available for Mac hardware, Xserve or Xserve RAID hardware, and current versions of professional software such as iPhone Configuration Utility, Final Cut Studio, Logic Studio, or the graphical user interface in Mac OS X Server.

$695 USD

Cross-Platform Integration and
Command-Line Interface

Purchase a single incident of phone support for system and network configuration issues including mixed-platform integration support and assistance with command-line interface tools.

For More Information

For further details about pay-per-incident offerings, please visit the Terms and Conditions page.

AppleCare Protection Plan

Purchase an AppleCare Product and get unlimited telephone technical support and hardware coverage for the life of the plan.