If your AppleCare products aren’t covered by complimentary support, an AppleCare Protection Plan, or another AppleCare service plan, you can purchase telephone support to cover a single incident. Choose from four options, depending on your product.
To purchase pay-per-incident support, call
iPad, iPod and Apple TV
Purchase a single incident of phone support for your iPad, iPod,
Apple TV or iTunes software.
Mac and Consumer Applications
Purchase a single incident of phone support for your Mac or consumer applications. Software support includes support for Aperture, iWork, iLife, Mac OS X, AirPort, Safari and more.
iPhone Enterprise Deployment, Xserve, Xserve RAID and Professional Applications
Single-incident phone support is available for Mac hardware, Xserve or Xserve RAID hardware, and current versions of professional software such as iPhone Configuration Utility, Final Cut Studio, Logic Studio, or the graphical user interface in Mac OS X Server.
Cross-Platform Integration and
Purchase a single incident of phone support for system and network configuration issues including mixed-platform integration support and assistance with command-line interface tools.
For More Information
For further details about pay-per-incident offerings, please visit the Terms and Conditions page.