Allowance FAQ
If this information does not answer your question, please email us using the form below.
How do iTunes Store allowances work?
On the first of each month, a set amount of money is credited to the recipient's account. This amount is billed to the giver's credit card. Any unspent credit rolls over from month to month. You can cancel or suspend the allowance at any time.
How do I set up an allowance?
To set up an allowance, you will need to have the latest version of iTunes installed and an iTunes Store account with a valid credit card on file. You will also need the recipient's email address. Note: Your recipient must have a valid unique email address.
How do I view the allowances I established?
You'll need your iTunes Store account name and a computer with iTunes installed. Click the link below and we'll take you to the screen to view your current allowances.
How do I cancel or suspend an allowance?
You'll need your iTunes Store account name and a computer with iTunes installed. Click the link below and we'll take you to the screen to cancel your iTunes Allowance. Your allowance will be canceled the same day.
How will the recipient be notified?
When you set up an allowance, the recipient will receive an email with specific instructions on using the allowance. It's very important that we receive a valid email address for your recipient. If your recipient has multiple email addresses, check with them to see which address you should use.
When will I be billed for the allowance?
You can choose to send the first allowance payment right away or wait until the first of the month to send the first allowance payment. After that, you will be billed for the allowance on the first of the month.
What can I buy with my new allowance?
iTunes Store Allowances can be used to purchase music and audio books from the iTunes Store. At this time, we cannot accept allowance funds for purchases on the Apple Store.
My allowance credit didn't arrive this month.
If your allowance unexpectedly stopped arriving, the card holder's credit card may have expired. iTunes will send an email to the card holder automatically alerting them to this issue. Next, check to make sure you sign in to the iTunes Store using the Apple ID the purchaser specified when they set up the allowance.
Does the recipient need to have a credit card?
No, if you are the recipient, you do not need a credit card to use your allowance. If you do not provide your credit card information, you will only be able to purchase up to your allowance limit each month. If you do provide your credit card information, you will be able to purchase above your allowance limit. Your credit card will be charged for the difference.
How much money is left on my allowance?
When you are signed in, your account balance is in the upper right hand corner of your iTunes Store window next to your username. Unused allowance funds roll over from month to month.
Can I move my allowance to a different account?
Allowances cannot be moved from one account to another. To access your allowance, you must sign in with the iTunes Store account specified when your allowance was set up.