Contacting Apple

Product Purchasing & Inquiries

Apple Store

Visit the online Apple Store to purchase Apple hardware, software and third-party accessories. To purchase by phone, call 0800-MY-APPLE (0800 692 7753).

Sales Support

To make changes to an existing order, contact Apple Sales Support on 0800-MY-APPLE (0800 692 7753).

Find Authorised Resellers

Use our Reseller Locator to find an Apple Authorised Reseller in New Zealand.

Find Authorised Service Providers

Use our Service Provider Locator to find an Apple Authorised Service Provider in New Zealand.

Find Authorised Training Centres

Use our Training Centre Locator to find an Apple Authorised Training Centre in New Zealand.

Apple Rebates

View current rebates or check the status of your rebate.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in Australia or New Zealand.

New Zealand

  • Apple Store (Consumer)
    0800-MY-APPLE (0800-692-7753)

New Zealand

  • Apple Store (Small Business)
    0800 880 411

Sales & Technical Support

Sales Support

Contact Apple Store Customer Service, iTunes Store or iCloud Support for questions about billing, orders or your account. Contact Apple Photo Services for questions about prints or photo books ordered through iPhoto or Aperture.

Technical Support

Online Technical Support

Visit Apple's support site for quick answers, product tutorials, self-help guides, manuals and in-depth technical articles.

Contact Apple Support

Save time by starting your support request online and we’ll connect you to an expert.

More ways to get help:

Mac, iPhone, iPod and iPad customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac, iPhone and iPad. Online technical support for Apple products is available beyond the initial 90 days.

Learn about Your Support Coverage

Check your warranty status, extend your service and support coverage, or learn about other support options available to you today.