Contacting Apple

Product Purchasing & Inquiries

Apple Store

Visit the online Apple Store to purchase Apple hardware, software and third-party accessories. To purchase by phone, call 0800 692 7753.

Sales Support

Check your order status of a current Apple Store order. To make changes to an existing order, contact Apple Sales Support on 0800 692 7753.

Find Authorised Resellers

Use our Reseller Locator to find an Apple Authorised Reseller in New Zealand.

Find Authorised Service Providers

Use our Service Provider Locator to find an Apple Authorised Service Provider in New Zealand.

Apple Education Resellers

To be automatically connected to an Authorised Education Reseller near you, please call 0508 APPLE ED (0508 277 5333), Monday to Friday, 9am to 5pm or visit red.co.nz.

Apple Tertiary Freephone

Tertiary institutions, staff and student enquiries, please call 0508 444 433, Monday to Friday, 9am to 5pm or visit www.tertiaryit.co.nz or www.studentit.co.nz.

Sales & Technical Support

Sales Support

Contact Apple Store Customer Service, iTunes Store or .Mac Support for questions about billing, orders, or your account.

Online Technical Support

Visit Apple's support site for quick answers, product tutorials, self-help guides, manuals and in-depth technical articles.

Phone or Service Provider Technical Support

Find out how to get technical support or hardware service over the phone or at an Apple authorised service provider.

Learn about Your Support Coverage

Check your warranty status, extend your service and support coverage, or learn about other support options available to you today.

Main Apple New Zealand Distributor

The Apple Computer Division of Renaissance Limited is the Exclusive Distributor for Apple Products in New Zealand. The Division is not part of Apple Inc.

In New Zealand Apple products are sold through a chain of independently owned Apple Authorised Resellers located throughout the country. These resellers can help you with sales enquiries.

Contacting Renaissance Ltd.
Apple Computer Division
Renaissance Ltd.
Private Bag 24905
Royal Oak
Auckland 1030
New Zealand

Web: www.renaissance.co.nz
Email: appleinfo@renaissance.co.nz
Phone: (09) 968 3640