AppleCare Products

AppleCare Protection Plan

Service and support from the people who know your products best

AppleCare products provides expert telephone technical support and additional hardware service options from Apple, so most issues can be resolved in a single call.

AppleCare product benefits are in addition to any legal rights provided by consumer protection laws.

  • One-stop for expert technical support
  • Additional Apple hardware service options
  • Support for software included


  • Get expert telephone technical support and additional hardware coverage for your iPhone, including up to two incidents of accidental damage from handling, each subject to a NZ$119 service fee.
  • Enjoy direct access to Apple experts for questions related to iOS, and iCloud, wireless network connections, and Apple-branded iPhone apps.

Learn more about AppleCare+ for:

Additional AppleCare Products

  • Get the training, diagnostic tools, and technical support you need.
  • Options include up to 24/7 IT department-level technical support, an assigned Technical Account Manager, access to the same diagnostic tools used by Apple’s own technicians, and self-paced training so you can learn to become an Apple-certified technician.
  • Choose from a variety of support plans perfect for businesses of any size.