• 1.0 out of 5 stars

    Disappointed

    My husband and I have both purchased MacBook Pros (~4 years ago) and between the 2 of us we have been through 4 chargers. We are incredibly careful with our things and here I am having to buy #5. Every single one of them breaks the same way (cord coating splits and frays) despite thoughtful placement/use (i.e. neither one of us "kinks" the cord or mindlessly shoves it into a backpack). This product doesn't even come CLOSE to the quality we have come to expect from Apple. PLEASE Apple-improve this product. Your customers are happy to pay a little more for a good quality item, but this product is absolutely pathetic!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    POOR DESIGN POOR QUALITY OVERPRICED

    This is my 3rd charger. I won't keep investing in unreliable equipment not supported/covered by apple care. Work on this apple! There should be some recall or replacement program in place for customers having this issue with MULTIPLE chargers. I'm feeling like moving on from apple products at this point. $80 is to much to keep replacing a charger that the manufacturer is well aware of it's poor quality but KEEPS producing it with no improvements!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Houston this is a problem

    I have a macbook pro (late 2011) This is the third one I've had to buy for tears in the cord. Bummed.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Why must I keep replacing this?

    This is the third time I've had to replace the MagSafe Power Adapter for my 2009 Macbook Pro. I understand having to replace it maybe once since my laptop is 8 years old, but the adapter I have now has no visible wear or tear. I've been extremely careful with it these last few years. Now, if the cord is even slightly bent, it doesn't charge my laptop. I have to raise it up and jigger it around to get the green light to come back on, then gently lay it down so as not to disrupt the precious flow of electricity. This is ridiculous. And extremely expensive. I'm tired of paying $80 to replace such a junky product that doesn't seem to last even with gentle use. I can't give up on this laptop, either. I spent a lot of time and money to upgrade it with new hardware and memory. Apple, you should be ashamed of this poor-quality product.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    It' a shame!

    Apple, I'm just one of the thousands of Mac users who all have the same negative experience with the Macsafe adaptor.
    The Macsafe that came originally with my new Macbook lasted 4 years. The Apple original replacements I bought (4!!!) all "died" between three to 20 months.

    I'm no longer surprised that these Apple original Macsafe's don't last long as we all KNOW by now that it's not about 'if' it dies but 'when'.
    What does surprise me however is that at Apple you know this too! And by the looks of it, absolutely nobody at Apple feels the need to take these 10.000+ complaints all over internet serious. Or even better: do something to stop selling a not proper working product and replace it for a good one that is worth it's money.

    Apple, please advise where to buy a good one as many of us (loyal customers for years!) keep wasting money on a bad quality product by Apple.
    Come on Apple, they can't all be that bad, right?

  • 1.0 out of 5 stars

    Why does this have to be so terrible?

    I've only ever had Apple computers and smartphones and have been rather pleased with literally every product but this one. I've never had a charger that needs replacing every year or two like this for any other device. I'm careful to avoid cable strain, disconnect it carefully, etc. but none of that seems to matter. The product still fails long before it should. One would think this would be an embarrassment to Apple that it doesn't maintain the quality associated with their brand, yet they haven't made any improvements.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    POS

    The one that came with my MacBook Pro lasted a few years before I had to begin using electrical tape, this replacement had a tear in it within a month and I am so careful with it. So, I wrapped it but due to how close the tear was to the connection it just kept giving way at the connection. I even tried the spring trick, and nursed it along with tape and spring for a year until today it shocked the heck out my palm and fried itself. Sadly I have an online anatomy exam to finish studying for and must take this evening ... guess whose book is online and whose MacBook is at 2%? This girl! Thanks Apple for a crummy product that is crazy expensive for broke college students to have to continuously replace.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Power Adapters just don't last

    Please stop giving the public these cheaply made power adapters which struggle to last for more then a year..i have maybe bought at least 5 in the last few years and will have to buy another one soon..

    poor business by you

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    10th charger just broke

    So poorly designed, typical apple prioritizing form over function. Design them with strain relief at either end obviously! This is my tenth adapter, had some genuine from Apple shops, some probably fake one ones from ebay and they're all as bad as each other. The one star rating is generous.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Apple and cables

    Apple has the worst cables I've ever seen. They don't end long and they always broke even if you really take care of it. Congrats Apple... not even able to make good cables.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Terrible...Steve Jobs would have been embarrassed.

    I have gone through 3 of these. It would cost Apple a couple of cents to reinforce the end of the cord. Also, $75 for a charger...

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Either Change the Design or Stand Behind it with Applecare

    I have totally changed to Apple products for almost everything -- and I would not go back to the fake computers. But, the power adapter for the MacBook Pro absolutely MUST be redesigned. I have to buy a new one about every six months, and I am extremely careful with my equipment. I also have purchased Applecare for my products and this is absolutely one product that should be covered but is not. Come on Apple -- make a product that meets your standards. Look at the reviews of this product!

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Cheap

    It literally took just few weeks to see the cable starting to deteriorate. Now, after few good months, the cable is split. RIP.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Upset! It Burned My Laptop!

    I love Apple products. I have always found their support crew when I have an issue to be stellar! If only these power adapters were on the same page of service. I have been through too many of them to count and it is not because I don't take care of them or properly handle them. The first one that originally came with the laptop lasted for about 2 years. Once I started to replace them, as I mentioned, I've lost count of how many I've purchased at $80 a pop! This last time was a financial setback, because the sizzling sound and burning/frayed look on the pins of the adapter was the same damage where the adapter connected to my laptop which forced me to ship my laptop to Apple to have repaired and cost me over $500! I'm very upset that I had to pay such a high amount for something I feel is entirely the fault the of the adapter, which by the way, was only 2 months old! For the price of these Apple computers, laptops, etc., the accessories should match the quality of the product. I scrolled through pages upon pages in these reviews where the majority of the reviews were a poor rating and reporting similar, if not the exact same, problem as I have. It has to be an issue with these adapters. Apple, please listen to your loyal customers and improve the quality and performance of these adapters.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Inadequate

    Apple chargers are rubbish. They tear easily and after few uses begin to show signs that they are about to fall apart. I have only had this charger for a couple of weeks and it is already starting to shed the exterior casing around the part where the cable meets with the actual charger. It is disappointing and infuriating.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    GARBAGE

    My 7th charger in 5 years. Awful design, awful performance, and awful durability. Please apple make a better charger. I have spent wayyyyyy to much money on my laptops to have them keep breaking.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    Power cord fine one day, then completely frayed with burn marks the next???

    I have owned my macbook pro 13 in since 2012 and have nothing but positive things to say about it. The magsafe power adapter is a completely different story. I was always careful with my power adapte. One day it was working fine and literally the next day the skinny cord that plugs into the laptop has frayed and will not charge at all. How does something become that damaged in one days time?? I am really unhappy about this.This isn't just about quality it is about safety. A power adapter should not become that hot to the point where it burns plastic. Seriously. This was one of the main reasons I switched from a pc to a mac. Having to replace a cord every year can be annoying and I didn't expect to have to deal with the same thing when I bought my mac. Apple, please start making better quality power adaptors for a better price. $80 is a little steep, especially when that produce doesn't even stand up to regular usage.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Bad cord ever

    At tension points the cord always fumbles away. This being my third cord in 5 years, I took extra good care of it. However, in the last month it has broken at the tension points and has also started rotting away elsewhere as if the cord has reached it's expiration. For the amount they cost, this is absolutely just a money grabbing ploy from apple - no other cord in my life has ever broken like an apple branded cord. It does work well when you need it, but the fact that it has a lower lifespan than it should have is disappointing and kills any positive experience. My recommendation: Electrical Tape or a different laptop.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Horrible quality

    The cable only lasts about a year... I have an HP laptop 10 years old and the charger is still intact...

  • 1.0 out of 5 stars

    Terrible power cord

    I bought my Macbook Pro in 2009. Since then I've had to buy 3 more same power adapters due to only one reason - lousy power cord breaks again and again. Hope Apple fixed this problem in newer generations.

    7 of 8 people found this useful