• 2.0 out of 5 stars

    Design review

    • Written by from Columbia

    We use about 10 rMBPs (2012) at work and have yet to have a power supply failure. Many of these are used for field work, so they are not babied. I have also used mine at home as a true LAPtop for years. Overall, I love the Magsafe concept. The power port on most laptops is their Achilles' heel. That said, it is amazing how tone-deaf Apple is to their customers. It's actually been my primary issue with Apple as a company and one of the factors keeping me (and I suspect, many others) away from Apple products. That said, just in case anyone at Apple is listening at all (ha!).

    1. An "L" shaped magsafe connector seems an obvious choice. As pointed out, the added leverage of a straight connector will overcome even a very strong (for its size) magnet too easily.
    2. I've encountered the issue of heavy usage outracing the charger. A charger should be able to keep up with, if not outpace, a system at peak load.
    3. The many comments suggesting a design that allows for easy power supply -> computer CORD replacement is a ridiculously easy fix. (It is so ironic that the heavy-duty outlet->power adapter cord IS replaceable.) Since Apple is so determined to lock users in to their own power supply with proprietary/DRM methods, why not make the quality and modularity worth the fiefdom?

    This really does stink of a company abusing their customers rather than listening to them. But then again, given Apple's history and attitude, this is not surprising to me at all.

  • 1.0 out of 5 stars

    fire hazard

    • Written by from Huddersfield

    Having spent the best part of 3K on a macbook I'm now on my second charger and it's just recently begun to smoulder when I try to use it.

  • 1.0 out of 5 stars

    Apple worst product

    • Written by from Hemel hempstead

    This charger has a short life and poor quality I had three chargers from apple in last two years first two charger
    burnt and melt from cable that connected to power supply end. I had to pay this time hopefully it will work.
    poor quality expensive product, and you have no other option.

  • 1.0 out of 5 stars

    Doesn't charge

    • Written by from Eden prairie

    My mac doesn't charge even though its plugged in for hours. May be the magnet doesn't fit properly.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Falls off too easily

    • Written by from Short Hills

    The plug is constantly falling off. No matter how carefully I move my laptop, any movement of any kind results in the plug falling off. Very frustrating. This did not happen with the previous generation.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Absolute junk ... disposable quality!

    • Written by from Salem

    Apple's power adapters are awful quality, it's a running joke in our family they are so disposable. We've had a couple dozen MacBook's in the past few years for business and personal use, and every one of them has required at least 2-3 adapter replacements. The white cord splits, frays and inevitably fails - and we are very easy on them (they stay stationary and aren't traveled with) ... the only wear is plugging it into our machines. Our latest casualty actually looked like a fireworks show as it finally gave out and started sparking and flashing in a very dangerous way. SO disappointed that Apple hasn't addressed the quality issues here!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Second PSU in as many years

    • Written by from COVENTRY

    Another unhappy customer with this one, I'm afraid. This time I made sure not to wrap or bend the thin wire, especially near the base unit, but still, it broke. What I noticed is that the heat from the unit softens the plastic on the thin end. This bulks up and eventually becomes brittle, then cracks open, exposing the wire and ultimately breaking it.

    I hope Apple can address this problem. I'm quite surprised that they celebrate this design so positively. The "feet" are pointless, and I've never understood why they changed the original mag safe connector, which was much better. This unit could do with a complete design overhaul.

  • 1.0 out of 5 stars

    What? How can a 2000 € computer have a cable as wimpy as this?

    • Written by from Düsseldorf

    My MacBook & cable are exactly 1 year and 5 months old. And yesterday the cable just stopped working. No signs of damage. Everything still nice and neat and perfect - except - it stopped working. WHY oh WHY must Apple do this to me? Thank goodness I spent a fortune on a cover-all guarantee for 500€. I would have gone stark raving mad if they had asked me to pay for the new one. Actually one of the salesmen even thought so, but he was corrected by his colleague. This is unacceptable for a machine this expensive. There has to be at least one other way of charging the MacBook as a backup solution. The MagSafe comes with a little cap which I obviously lost at some stage, my new resolution is to always put that cap on when the charger is not in use. But somehow I have an inkling feeling that its going to be kaputt again next year - no matter what. I don't want to speculate - but - I don't think Apple is interested in selling MacBooks that last forever - so maybe they can deactivate the chargers from a distance??? This is the kind of nonsense people conjure when Apple fails them. Make it go away!

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Breaks after 18months - VERY DISAPPOINTED

    • Written by from Chelmsford

    Very disappointed with the power adapter blowing fuses after 18 months. After spending a lot of money on a MBP Retina (and treating it as such) the fuse randomly blew after being connected for ½ hour. Replaced the fuse - blew again, and now forced to buy another adapter at £65. This isn't acceptable Apple!

  • 1.0 out of 5 stars

    Hate.

    • Written by from Greenbrier

    Absolutely hate this charger. The design is just terrible. Unplugs if you cough too hard. Unplugs if you breath on it incorrectly.
    Also, the cord is cracking and destroyed at the end near the base and I have to buy a whole new charger for $80. Worthless.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Very Poor Product - Money Maker for Apple

    • Written by from Houston

    I'm on my third charger, a total of ~$270 wasted due to the thin white cord getting damaged from light use. The white coating breaks down and exposes the wires and then I have to fiddle with the cable to get it to charge until it eventually fails. Surely there is alarm for fire hazard. I'm now looking at going back to a windows machine because Apple insist on making lame chargers that they know will fail so we have to keep buying them. Discusted! I dont like the Mac Book over a Window Box enough to have to keep dumping money on chargers.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Being forced to buy third charger in two years

    • Written by from Southampton

    Beyond ridiculous. I thought I was doing something wrong but the huge number of abject reviews and exactly similar issues don't lie. Has there been any product that is as bad yet priced so high that it is robbery at daylight. And that to on loyal paying customers. Seeing how long this problem has lasted and how it seems to be conveniently ignored by blaming the users for misuse/lack of care. And since there is no real alternative to it on the market, we are all forced to submit to this madness.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Garbage

    • Written by from Coldstream

    The magnet is WEAK and detaches from the computer with next to no movement. At the point where the cord enters the collared section on the side of the adapter it has given way, the wires have frayed, and the adapter no longer works. I have two other adapters that are considerably older that still work beautifully (I've added mag adapters in order to use them).

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    So disappointed.

    • Written by from Pieksämäki

    I paid more than 2000 euros for my Macbook Pro Retina 15'', and I get this lousy, idiotic design. It gets pulled off more than 20 times a day and now, after 1,5 years of use it's completely useless and Apple Inc. would like me to pay nearly 90 euros for a new charger. I was saving money in the first place to buy "the best" piece of machinery there is and now I'm stuck with this... I'm honestly really really annoyed and disappointed and feel cheated. The original Magsafe was clever and useful, working and durable. And what is this Magsafe 2? It's a piece of s--t to be honest.

    I thought I'd get quality for my money, but apparently I was just an idiot.

    And I can't even rate this product honestly; I'd wish to give 0/5, 'cause it's not WORTHY of even one star. But since they've made it impossible... I have to give it one out of five.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    A very big step backwards

    • Written by from east sussex

    Magsafe is a great idea but Apple have failed to improve the design with Magsafe 2. The magnetic connection is so weak a breeze will almost disconnect it. This leads to charge failures and extra use of the battery and much frustration. Sometimes when using the laptop it is almost impossible to maintain a constant connection.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Before you review, do you have a REAL Apple product?

    • Written by from San Jose

    I recently had a MacBook Pro 85W charger fail completely. I used it interchangeably with a second charger. The unit that failed worked reliably for a while but after a year, I noticed the magnetic connector would get, and I mean, really hot while charging. Also sometimes its orange/green indicator light would work sporadically. The other unit had no such issues. After the charger stopped working, I grabbed the other one and noticed some subtle and not so subtle differences. The failed unit had a slightly thinner cable, the machining on the connector was poorly done, the markings on the "brick" was slightly different and didn't mention "Liteon Technology Corporation." The biggest difference, though, was that the bad one didn't have the Apple logo molded into its case. Yessir, the bad one is a fake. Or at least it was sold to me by a third party as an Apple supplied (not simply "works with Apple") charger. I'm replacing the bad unit with one I'll buy from the Apple Store.

    The real Apple charger works exactly as advertised and I've had zero issues with it. Lesson learned.

  • 1.0 out of 5 stars

    You Would Think That MagSafe 2 Would be Better MagSafe 1

    • Written by from Phoenix

    Seriously, how can Apple go from a rather clever power adapter design that worked great to something that is nothing short of annoying and not be aware of it? My previous MagSafe adapters worked flawlessly, never disconnecting unless I tripped on the cable laying on the floor. The 'improved' MagSafe 2 version falls out constantly which is annoying at best, but becomes extremely frustrating when connected to an external monitor and as it drops out randomly throughout the day, cutting the AC power to my MacBook Pro, the connection to the monitor is lost and then everything goes dark. Sometimes this just requires reconnecting the power adapter, but other times it puts the laptop into some sort of deep sleep mode that is a pain to wake up from.

    All told, you're much better off getting a MagSafe 1 to MagSafe 2 adapter that actually has some decent magnetic power to it and stays in place as one might expect it to.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Apple 85W MagSafe 2 Power Adapter

    • Written by from Winchelsea

    I am astonished at the poor quality of this product. The magnetic attachment is virtually useless, falling out with the slighted movement and now the whole thing has decided to stop working - and I have only been using the computer for a few months. Looking at the website, Apple post many reviews saying how poor this product is, yet still wish to charge £65 for a replacement. Unbelievable! I am rating this with one star because the system will not allow me to allocate zero stars.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Who designed this ? MicroSoft ?

    • Written by from Sparta

    The unit is a pain to store in a laptop case trying not to break the cable from the main powerhead. It should have been designed with a quick disconnect head, like on the other end, where you can coil the cable and store properly. Then if this wire is in need of replacement, it isn't $80.00 for the entire unit, just a cable.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Same problem as everyone else

    • Written by from Tootgarook

    Well, it’s been three years for me instead of 1.5 or two, but this adapter has finally had it. There have been breakages in the wire for some time, requiring a bit of fiddling before the charge light would come on, but now the insulation is coming off in three different places, including, as at least one other reviewer mentioned, right in the middle.

    By now I’ve actually been conditioned to expect dissatisfaction from Apple cables and adapters: a new device inevitably brings a slew of new adapters and dongles that aren’t compatible with what came before, nor with what will come after. Hopefully the USB-C that’s appearing in the new 12" Macbook heralds the end of at least some of this nonsense.

    At least I’m relatively confident now that whatever store I pop into will have a replacement in stock: Apple and their resellers must sell truckloads of these things.

    To give Apple a tiny bit of credit, sure, I’ve had to replace a bunch of faulty power adapters over the years. But before I switched from PC, I’d hardly manage to get a laptop to last more than a year or two. But Apple’s computers can actually last pretty well. My Dad’s still using a Powerbook G4 I bought more than 10 years ago.

    1 of 1 people found this useful