• 1.0 out of 5 stars

    Horrible and Expensive to replace

    Have had my Macbook air for 3 years and already on my third magsafe adapter. They fray after about year and then i have to fork out $80 for another. I guess the problem has existed for 10 plus years and Apple doesn't seem to care. It doesn't make sense

  • 1.0 out of 5 stars

    Frustrating and Irritating to Needlessly Fiddle with the Cord

    This is my second MacBook Pro. I have never had an issue with my first Mac and had a standard to compare my new purchase against. If I could give this product 0, I would. In an ideal situation, I would work on my laptop at a desk. But, this is not the case. In reality, I put my Mac on the bed, take it to bed and work or set it on my lap while watching TV. It is one thing for the adapter to disconnect once but, it is constant through its use. The minutest touch will cause a disconnection. It is guaranteed to disconnect if my power source is to the right of the computer connection and I need to trail the cord in front, under or behind the Mac. Or, the biggie, in the groove of working for hours thinking you are plugged in to find the power cord has been disconnected. It is irritating, annoying and frustrating. For what I paid, I would expect the power adapter to stay connected. It is obvious the Mac and power adapter was not subjected to the conditions of daily normal use. Apple Fail!

  • 1.0 out of 5 stars

    Terrible design

    I'm on my 3rd supply. They just break so easily on the cable and wow do they get so hot. Really needs re-think - it cannot be just for me to spend £3'300 on a laptop and be on my third power supply. Ridiculous.

  • 1.0 out of 5 stars

    Absolutely awful - Fire hazard

    Having been impressed with the MacBook Pro itself I am extremely disappointed with the Magsafe2 85W Power Adapter. This seems to be a fire hazard at the very least, it gets so hot that it has actually burned through the outer wire at the adapter and now exposed the inner wiring. Having looked on the website new ones are priced at £80 which to be honest is completely extortionate and a joke for what it is not to mention the fact the reason I need a new one is no fault of my own. I think this really needs to be looked at for any future models.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Apple please make your charges long lasting!

    Despite taking care to supply proper power via a spike/ups to the charger and taking care not to break the cable at the start and end, i'm facing component failure in the primary of the charger! i have dell charger used roughly on direct power...no problems at all! Why do i have to shell out 80 dollars or Rs 6600 for a charger when it could be fixed by apple for a nominal amt instead of making the user pay for a new one? This seems to be major money spinner for apple and a deterrent to people going for apple products as the laptop cannot be charged by any other means. PLease renew our faith in apple !!!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Utterly hopeless, and no real solution to date.

    Have had Apple computers and hand-held devices since the late 80's, but my new MBP 15" retina display has only been in my possession for 2 years now and I've had to replace the adapter once already - at my own expense no less. At $80 a pop, this is ridiculous and needless. My last MacBook served me well for almost a decade, and I never had to replace the adapter once. What gives Apple? At the very least, you should have replaced my adapter ONCE since I'm still within my 3 years of Apple Care. Maybe other MBP users are made of money, and can just replace their power adapters with no consequence financially. But that is not the case for me. I'm so disappointed! Oh, and that's not even counting the other 2 major issues I've had with this MBP (keyboard and USB port issues). Sigh. Companies just don't care anymore about their customers, including Apple apparently. PLEASE fix this adapter issue!

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Does not deserve to be called a LAPtop

    The new magsafe2 is an utter piece of junk!! I can't hardly TOUCH my "lap"top without it falling off and FORGET actually using it IN MY LAP!! If I try to use my computer with it in my lap the power cord WILL NOT stay connected - every little bump and movement causes it to fall off. The magnet is SO WEAK that I've thought it was connected when it actually was not - that particular day I had planned to use my computer as a LAPtop, and had put it in my lap, thinking I had a couple hours of charge (at least) when I actually had MINUTES because the charger failed to seat itself properly before.

    I ALWAYS buy Apple products and pay a PREMIUM in so doing. In other words, I EXPECT IT TO WORK. "Crashing" isn't a problem WHEN THERE IS NO POWER!!! I'm about DONE with Apple products!! I just don't get why they can't seem to get their act together. I also don't get why EVERY TIME I get an "update" for my iPhone is TOTALLY SCREWS UP my phone . . . that that is another LONG story of dissatisfaction. I wonder how long Apple can survive when they seem so completely devoted to angering their customers!!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    VERY VERY poor quality

    The original design and quality was right up there with expected quality, but the new MagSafe 2 cable is terrible quality. Broken and fraying in a number of places. On top of that the the magnet is not strong enough. I cant believe Apple has not sorted this out.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Cables are terrible quality

    Cable frayed to the point of not working anymore after 3 years of use. Apple, please make better cables!!!!!

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Frayed like every single other apple charging cable

    I love apple, but I can't understand why they don't update these thin, delicate charging cables. Mine has predictably frayed at the charging brick, similar to every Apple cable I've ever had. Unlike the iPhone charger however, there is no better alternative on the market for a macbook pro, and spending $79 for such a ludicrously unreliable product is painful. No matter how you transport this thing, it seems sure to break. I've never in my life owned another product in which you have to treat the cable like it's a piece of fine crystal. This should be a simple fix...come on Apple.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Keeps Breaking!

    I've had 3 of these 85 W Magsafe 2 chargers for my retina display macbook pro. And the problem for some reason keeps hppening no matter how gentle I treat the charger. They just decided to STOP WORKING. There was no excessive heat problem, there wasn't any burning scent, exposed wire, the cable is in pristine condition and is always stored neatly (rolled wide, never in a tight bundle), hardly ever dropped. I have ZERO clue what made all THREE of them suffer the same problem. I used to have an L charger for an older 2008 macbook, never a problem.

    Seriously dissapointed in this charger.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Frayed at the power unit.

    I was surprised to see the cord frayed at the power unit to where it started to smoke. This after only 3 years of use. Previous models lasted until... well, forever. The adapter was always used in the office or home, and was not abused in airports, coffee shops, etc. "Designed in California. Assembled in China" Maybe it should be designed in Germany and assembled in California.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    There is no rating ZERO???

    Have to buy a new one now, since the cable of the previous one broke near the magnet. Did Apple make this weak point on purpose???
    Ahhh, another thing: when the MBP is laying on a soft surface, the cable is continuously disconnecting, as the MagSafe magnet is not strong enough and the T-shape cable forces the unplugging; what an awful design...

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Dreadful and dangerous

    Second 85w charger just packed up - lasted less than 12 months. Overheats to the extent I dare not leave it unattended and thinner cable frays at point it attaches to adaptor. Very poor product. Thinking of replacing MacBook Pro and if Apple do nothing about this then it's off to the Microsoft Surface Pro for me. What a shame.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Same quality issues - and very expensive

    I've experienced the same issues with one of my MacBook pro magsafe power adapters. The other one is perfectly fine.

    The first cable (about 2 years old) has shredded at the magnetic adapter end and heats up hot enough to burn my fingers getting it off. The unit itself also heats up to an incredible temperature. Both were sourced directly from Apple, yet, this is the kind of quality I might expect from some rip off copy.

    Strangely, I have never had this issue with my other MacBook pro (same model, a few months younger - one is for work, the other family. The adapter that has failed has been the least mobile - tends to sit on a desktop; whilst the one with no issues has been packed in bags and carted around. It suggests quality control issues with some batches ok and others faulty.

    So, what are Apple going to do about this? Personally, I am going to demand a refund as, under UK consumer laws, this qualifies as a design or production fault that should be refunded regardless of the age of the product. Perhaps more importantly, it must be a fire hazard. Last, the cost of these is outrageous, particularly given the quality.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Terrible product

    Mac laptop chargers are just so bad and I can't image a company like apple that fail to design and deliver a better quality charger.
    I have purchased 4 chargers already and every one of those fail working within 1 year.
    1st is overheated and burned
    2nd and 3rd stop working after about 1 year
    4th is even worth, i took extremely care, not bending the cable, pick it up with 2 hands, etc... but still can't prevent it failing miserably.
    charge looks like new but just won't charge.
    Please spend some profits you earned by selling those expensive products and come up with a better charger, i am tired of spending 80$ every year and have to replace this junk. i am starting to loose faith in apple, how come a reputable company come up with a product like this?????

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    easy to break and no alternative solution

    So we have to bear with it till a smart design comes along.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    Count me with the rest of the reviewers who have a frayed cord. The charger has worked well for me until it started fraying. Wish these were higher quality.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Horrible Charger,

    I don't understand why a company like apple is failing to produce a Charger Which cannot last long for @ least one year, This is my 3rd charger,
    I have completely lost faith in apple in this matter i have a Samsung laptop which i use for Last 3 Years, i don't have any issue with charger or the Machines, But same time i purchased this Apple Mac Book pro Retina which the charger is replaced 3 times and it cost SLR 11,000 to buy the new one. Due to this i have lost faith on the product quality of all apple products, I have switched to the Samsung LAPTOP as my core machine i had no other answers to this, Cable is horrible, Charger Smoking, Very High Heat, I think it is very risky to use this product.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    I'm on my third charger.

    My chargers last less than 1 year on average. Seeing that you're not able to produce a sturdy piece of equipment even though you've known about this problem for more than 10 years, could you guys at least permit other companies to build aftermarket chargers for your Macbooks?

    10 of 10 people found this useful