• 1.0 out of 5 stars

    Won't eject

    Had this super drive for almost 3 years. The other day I wanted to import a cd to my library to download it to my iPod, everything went well until I tried to eject the cd. It wouldn't eject for nothing. I unplugged it plugged it back in still nothing, it would just make a whirring sound. Kept hitting the eject button no response finally out of options I just turned the stupid thing upside down and hit the eject button and low and behold it ejected the cd. Loaded the same cd in same thing it wouldn't eject turned it upside down it ejected. Repeated this several times. So if you run into this problem try turning upside down. I only use the superdrive to import cd which is very seldom. I agree with the other people this thing is a piece of junk. Apple really needs to redesign the superdrive. Not worth the money!!!!!!

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Most frustrating Apple product I own.

    I would love to give this PERFECTLY designed drive a five star review. I love how Apple focuses on build quality and recyclability when it comes to their products and this drive is no exception.

    I use my drive with my MacBook Air mid 2014, and all I really do is burn CD's into iTunes using ALAC(Apple Lossless). The drive is EXTREMELY picky when it comes to the condition of CDs. I had a CD that was lightly scratched up on the back and when importing the thing into iTunes, it would freeze up on a certain song and no matter how many times I was forced to unplug and plug the drive back in, it still would not read the song.

    I had to return my first one because the disc would not come out after using it for less than a week, and the Apple store just replaced it.

    5 of 6 people found this useful

  • 4.0 out of 5 stars

    Happy

    After reading the reviews, I was really scared about using this. It works simple and easy for me. I haven't had any problems. The only downside is it won't let me Airplay the movie to my Apple TV.

    8 of 8 people found this useful

  • 5.0 out of 5 stars

    Very good

    Super is the device works without a problem

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    More plain than super

    I purchased this item when I got my iMac and right off the nit I regretted this purchase

    First off the cable is only 6 inches long. Ideal for a laptop but silly for an iMac

    Second as the SuperDrive needs power you cannot use a USB hub to connect or even the Thinderbolt adapter to connect the SuperDrive. Given how iMacs only have 4 USB ports the SuperDrive is not a flexible accessory.

    Third it doses not play bluray only CD and DVDs and for get HD discs as well. Given how we are at the point that 4K disc are out there it seems silly not to have bluray

    Very disappointed purchase.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Things are odd

    I have had this drive for almost 4 years and have had no problems with it on my iMac. My son just used it with no problems on his brand new Macbook Pro.
    That being said, I also agree with those who have expressed concern regarding the lack of a good old fashioned disk ejection mechanism.
    Also, it sure seems like QA/QC at the factory where these devices are made is suspect. There are far too many reports about brand new or seldom used SuperDrives failing to work.

    Further it's time for the design team to upgrade the USB system; unless of course, the drive can't deliver at USB- B or C speeds?

    13 of 13 people found this useful

  • 2.0 out of 5 stars

    Good while it lasted...

    My wife and I use all Apple products so we can enjoy the efficiency of having one technological ecosystem. So, it seemed only fitting to buy this product when we upgraded our iMac and MacBook.....even though some of the reviews had me worried about longevity. Sure enough, a year and a half later the dvd will not eject. We had it a year and a half but barely used it over that time. I would say it probably only had 75 to 100 input and ejections since purchase. That's almost a dollar per use, which is crazy.

    14 of 14 people found this useful

  • 5.0 out of 5 stars

    Love it

    Works great, quick, and I love that I can use CDs and DVDs!!!

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Not for me

    Unit took TurboTax disc, whirred and clicked, then spit it out. Tried an older TurboTax disc, same thing happened so not a faulty disc. Tried other discs including a DVD, same issue. Am disappointed - will return for refund and will do more extensive shopping online, reading customer feedback first.

    30 of 30 people found this useful

  • 1.0 out of 5 stars

    Junk

    This worked OK for a while but recently wouldn't eject a CD. Tried everything the fairly useless Apple Support website said to do. Half the time the instructions provided I was unable to complete because I didn't have the same options. Ended up opening the case with a screwdriver because I had to return the CD. Buying a much less expensive non-Apple product.

    23 of 23 people found this useful

  • 5.0 out of 5 stars

    Exactly What My Mac Needed

    Apple is not shy about charging exorbitant prices for some accessories. Having paid $30 for many cables, adapters etc., $79 seems like an absolute bargain for a sleek drive like this. It plugs in, does what it's supposed to do and has the expected Apple fit and finish. I'm skeptical of reviews that say it worked for a day then quit, yada yada... I've had more Apple devices than I can count and anything like that is a rare exception that is always easily remedied and often either user error or a system conflict of some kind.

    16 of 18 people found this useful

  • 5.0 out of 5 stars

    Works right out of the box!

    Plug and play! And, as usual, Apple provides a simple, elegant design with its smaller base.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Glitchy, frustrating

    I regret purchasing this product and not returning it in time. I don't know if it's cheaply made or what, but it has never worked right. It is constantly spitting out CDs and DVDs. I would recommend trying to find an alternative before buying this product.

    16 of 16 people found this useful

  • 5.0 out of 5 stars

    Great Drive

    i was hesitant to purchase this storage drive based on some of the reviews I read online. But i did go ahead and purchase this about a week ago, and so far I am very pleased with the performance of this drive. I've burned a CD, reviewed some old CDs I had in my files and installed the 2016 Turbo Tax software. Everything worked well. I will caution you that the User Guide provided doesn't provide much information, but the online prompts given by the drive work well. I would definitely purchase this drive again and recommend ito my friends and family.

    14 of 15 people found this useful

  • 5.0 out of 5 stars

    SuperDrive has been super

    This drive was purchased to compliment a 13" mid-2012 Macbook Air. It has never faltered. I see the bad reviews, and if I had read them before purchasing this item, I may have bought a LiteOn. I have not burned or read a dual-layer disk, but this drive apparently will do that. It does not do LightScribe, which I kind of miss, but my printer will do printable disks, which is even better. So, for me, this drive has worked perfectly well.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Not durable and impossible if a disc gets stuck

    We have purchased and feel stuck with this disc drive. Our children have jammed the disc drive 2x and both times the drive broke due to the disc jam. This is something that happens all the time with littles and its amazing how Apple has not problem solved this major flaw. There is no way to forcibly eject a disc, and if the Geniuses end up opening it up to get the discs out, the drive is toast. It only comes with a 12 month warranty so after 1 year your $80 drive is trash.

    17 of 22 people found this useful

  • 1.0 out of 5 stars

    Rubbish - avoid

    Bought because I would have expected Apple quality to be better than this and worth a premium. Unfortunately it reads no better than 1 in 2 discs and takes an age to import. It's useless. Have persisted over last few months as I need it on relatively few occasions but am now going to junk it. No use if every time it's 50/50 whether it will work or not. Going with an alternative off amazon.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Useless

    I cannot even give one star for this useless, worthless piece of junk. The few of you that gave a five star rating, consider yourselves the "ones in a million" and rest assured, your day is coming when this drive will suddenly be dead. I bought one 3 years ago to accompany my 11" MacBook Air and was able to load one software program successfully. Then it sat in its box until last summer when I wanted to use it again. It would not even take in the CD. It just does not grab it; refuses it and spits it right back out. So, Apple Store took it in exchange for a new one. Yesterday I opened the brand new one out of the box, out of all the plastic wrappings, and attempted to load some new software. Again, this brand new one, just like the first one, will not hold in a CD. So, a family member in the household also has this drive to accompany his iMac. Said he successfully watched some videos on it. So, I borrowed it and same some song, 3rd verse, it will NOT hold in the CD.

    Funny thing is, when I took the first one back to Apple, the person assisting me took it to the back to one of the Genius techs, to check it. She came back and said he just said give me another one, he was afraid if he got a disk in it, he might not get it to eject back out. I find this accessory device a total failure on Apple's part, and shocking that a company such as Apple that makes such reliable computers, can make such a piece of junk. It says on device, "Designed in California Assembled in China." Go figure... Now I have to return to the Apple Store AGAIN with the same problem. WAKE UP APPLE!!!

    23 of 27 people found this useful

  • 1.0 out of 5 stars

    Awful!

    I just bought this item a couple of days ago because I was in need of uploading pictures to my macbook air. While trying to upload, this product would not work whatsoever. I'm highly disappointed because I just wasted $80 on something I needed.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    USB 2.0 in 2017 (almost)

    When are the design folks at Apple going to wake up and update this drive from USB 2.0 ?????

    13 of 14 people found this useful