• 1.0 out of 5 stars

    Don't by in Melbourne!!

    What a disaster and complete waste of money. It would have been better to flush the money down the toilet, at least it would have wasted less time. Bottom line, it does not get reception, also the build quality is terrible. Mac should be ashamed to have any association. 1 Star is generous.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Buyer beware

    I was advised by my retailer to not bother with EyeTV. I should have listened. It is hopelessly unstable, the signal drops out frequently, and channels disappear. At least weekly I have to go through the set up process to restore lost channels in the program guide. A complete waste of money. One star is too generous.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Bad ... A$ 229.00 + $80 upgrade

    You first pay A$ 229.00 when you buy the product. Then when they upgrade the software you have to pay an additional $80 to buy the upgrade. That is 35% of the original purchaser price. That is steep and just simply wrong.

    14 of 15 people found this useful

  • 5.0 out of 5 stars


    It works really well. Setup is a breeze; plug it in and follow the software setup wizard.

    Having said that the supplied antennas do not work everywhere and may need to be connected to an outside aerial. If the unit is accidentally bumped, a loss of signal can occur and the coaxial connectors need to be readjusted.

    But overall, if the unit is setup and left alone (it's not meant to be played with really), it's great. I would recommend this product to anyone. Couldn't be more pleased.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Useless without supplied software

    Unfortunatly after a HDD failure I tried to reinstall the software only to discover I no longer have the disk or the software key, this device is now useless.
    I cannot unerstand why the software is not usable as I have bough the device.
    Stay clear of this product, their support did not even bother to respond to emails and have no interest in the product after you have given them your money.
    A good one to avoid!

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Plug & play? No way!

    Bought the Elgato eyetv DTT hoping to get it set up quickly for the Melbourne Cup. An hour of frustration and watched it online instead.
    Installation asked for IceTV details and rejected my initial username. Second time round OK, but said it was not Activated. Proceeded anyway and tried to tune some channels - my office is in the southwest Sydney so should be decent reception. Zero channels. Tried several times moving around everywhere, even up to 3rd floor. 1 channel. No horse racing. Went to IceTV website. Now told that my supposedly 3mth free trial has expired - even before I've tried it! Not happy at all. Will be asking for a refund tomorrow.

    25 of 27 people found this useful

  • 2.0 out of 5 stars

    This channel is no longer available

    The software provided looks great but the channel just disappears with the above message Elgatos advice is to restart...this happens in the middle of recording as well as whilst watching. No problems with signal as TV on the same amplifier does not drop out. Shame really as I was very impressed with the software. Email response from tech support was just to tell me to report it to tech support ?

    19 of 23 people found this useful

  • 4.0 out of 5 stars

    Great product

    I bought the elgato diversity to use with a Mac Mini plugged into my hd tv and it's great. I have it hooked into an external antenna ( I hear the internal antennas are not worth trying) and use a Mac remote for all of the controls. Only slight issue with it is it records programs I haven't selected every now and then.

    19 of 22 people found this useful

  • 1.0 out of 5 stars

    I so wanted this to work

    Tried many configs on different macs in different suburbs, bottom line in a city where reception is generally never an issue, product failed to identify even the basic channels. Not good for Melbourne ( probably Australia). Just doesn't find channels, though sometimes it did find SBS!

    I've returned the unit, on that note Apple customer care was exceptional. Initial exchange done with ease and then refund processed with ease.

    24 of 24 people found this useful

  • 5.0 out of 5 stars

    The best there is

    I've been using the EyeTV Diversity for several years now, and it's fantastic, especially its ability to record two different programmes at the same time.
    The signal strength meter in the software makes it very easy to move the antennas around until you find the best possible position.
    As I live in a good reception area, I have not been able to test its ability to use the two antennas to boost weak signals instead of running two channels in parallel.
    It is also very easy to do decent edits of recorded programmes in the software, in order to remove ads before exporting to iTunes for upload to my Apple TV. If I want to spend time on doing better edits, I just export it as mpg2, then convert it to QT with MPEG Streamclip, and then import it it to FinalCut.

    The only "drawback" is that it doesn't do DVB-T2, i.e. terrestrial HD TV for the UK. Elgato will undoubtedly offer DVB-T2 eventually, but I'm not enough of a geek to know if that would require new hardware or just an upgrade to the brilliant Elgato software. However, even if a new hardware purchase will be required, it's an inexpensive way of getting HD TV programes!

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Works like a gem with rooftop antenna

    Plugged the EyeTV into my rooftop antenna and MacBookPro and within 10 minutes I had found all the channels, watching live TV, recording, streaming live TV to my iPad and also watching recordings on my iPad (via exports to iTunes & home sharing). Have now setup IceTV program guide (I live in Melbourne AUS) and am able to remote schedule recordings. This product works really well. Have since purchased a Turbo.264HD to speed up exports to iTunes. It also works well. I've got a 7 year old Topfield PVR that I was thinking of replacing. Not anymore, I'm going to get a Mac Mini, hook it up to my EveTV and HDTV via HDMI giving me a much more flexible solution. The portable antenna supplied with this product is not much use to me because it struggled to find most of the channels but I live in a low reception area so I wasn't expecting it to work anyway. Combined with my iPad now I can watch what I want, when I want and where I want. Fantastic!

    2 of 3 people found this useful

  • 2.0 out of 5 stars


    This is one expensive tuner. the included antenna is rubbish, it needs to be plugged into a decent antenna on your roof, not much use for portable devices.
    The included Eyetv software is very unstable under lion, randomly freezes.
    having said that, its great when it actually works.

    6 of 6 people found this useful

  • 1.0 out of 5 stars


    From day one I had problems with this item, I tried the online support to fix the issues, to no avail. Apple will do NOTHING about it as its not an Apple product and Elgato will do nothing about it because I did not buy directly from them. BUYER BEWARE!!!!

    13 of 13 people found this useful

  • 1.0 out of 5 stars


    Like many other reviewers, I found it to be useless - ZERO reception.

    14 of 17 people found this useful

  • 5.0 out of 5 stars

    dont need a TV, PVR or DVD recorder it you buy this !!

    Hi have recently purchased this product and a extremely happy with it !
    The reception/picture quality is great , better than my sony LCD TV ! (am in Newcastle, NSW, Australia)
    TV content have recorded is easy to edit then burn to DVD with toast and the quality is excellent.
    You will need to pay for a subscription to IceTV for a TV guide that has all channels but at $99.00 AU per year it works out a lot cheaper than buying a PVR,or DVD recorder !

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Clunky and unreliable

    Bought this Elgato USB tuner for my new Mac Mini to use with my main TV and I would NOT recommend anyone do it.

    IceTV is a fantastic EPG service but it is not complimented by this product. The interface is clunky and heavily reliant on a keyboard and mouse, so great for people using it with a desktop or notebook computer, but NOT if you want to use it as a PVR on your main TV.

    Don't be fooled by the fact it comes with a remote. It only lets you do limited things and you can't even call up the info of the current TV program without opening a menu which you can't exit from without making a selection or pressing the power button (which is the equivalent of the Escape key).

    The remote doesn't work well at a distance, so sitting on the couch and trying to change channels is cumbersome. This isn't aided by the fact its SLOW to respond to commands.

    Its too sensitive when watching TV and loses synch with audio so people's speaking doesn't mach their mouth movement. Broadcasts become jumpy the second the software has to think too much, or your Mac does something in the background. This means jumpy unclean recordings (I have dual core and 4GB ram).

    The recordings appear in an external window. This opens on top of the full screen view but is difficult to read from across the room unless you sit close or have a massive TV.

    Even things as simple as fast forwarding a recording are awkward and clunky. The software is simply not user friendly and simply an utter mess.

    In short, this is ONLY good for use at your desk or with your macbook and even then its not fantastic for the pricetag.

    40 of 56 people found this useful

  • 4.0 out of 5 stars

    Recommended (with some reservations)

    I bought the Elgato Eye TV Diversity from the Apple store in Sydney with the intention of being able to watch & record TV on my 24 inch Intel iMac. I took it home to the Blue Mountains near Sydney to set it up. The area where I live has got fairly average reception, so I was curious to see how the 2 small antennas would work.

    Initially I was pretty disappointed. The antennas managed to pull in only one station. I used all the troubleshooting tips in the supplied manual & searched online as well in forums, but no joy. Then I remembered there was an antenna outlet near my iMac that was no longer in use. I connected it up & presto - loads of channels.

    The picture quality is pretty good (especially the HD stations) & the Eye TV software works well. Single button recording when used with Icetv software & EPG (Electronic Program Guide). It's possible to watch one program while recording another & possible to rewind & pause live TV.

    Overall, I'm pleased with the product, but beware of the limitations of the supplied antennas. The Apple store were happy to return the product if I wasn't happy with it. Also after an initial free period, you have to pay for the Icetv EPG, & without it you have to program recordings manually.

    26 of 29 people found this useful

  • 5.0 out of 5 stars

    Superb reception

    I was a bit sceptical about how this device would work as we have rather poor reception where we live. In practice the 2 aerials work well together to give what to all intents and purposes are perfect pictures on our iMac. The software works well and recording is easy to set up. The final good bit for us is that conversion to other formats is easy to do so we can time shift programmes to our Apple TV.

    24 of 32 people found this useful

  • 5.0 out of 5 stars


    Having just replaced my Macbook Pro + TV combination with a iMac 27" I was not sure which of the Elgato products to buy. I went for the Diversity in the end.
    There have been many complaints about this product and reception. I am using a indoor ariel bought from Dixons and the first time I picked up 89 channels! And the signal strength seems to be full-bar. By the way, I live in Portsmouth. Not totally built up like London, but still urban.
    Simply put, if you require Digital TV (and radio) then I would suggest you cannot go wrong with this product.
    You may need to download the PDF manual from their websites as the instructions in the box are rubbish!

    22 of 25 people found this useful

  • 4.0 out of 5 stars

    EyeTV Diversity 2008

    I recently bought a TubeStick tuner but sent it back because the software "The Tube" did not match my expectations. TubeStick is cheaper and delivers really great video quality but the software lacks of few important features such as a overlayed program guide which makes it impossible to read it from the couch.

    So I replaced it with an EyeTV Diversity.

    First notice compare to the TubeStick is I was able to get few more channels (21 on with TubeStick and 29 with EyeTV Diveristy).

    Second notice is the video quality EyeTV Diversity is much less than with TubeStick. I was really amazed by the DVD like quality of TubeStick and EyeTV was just like watching VCD lacking of sharpness and having compression artifacts. But it is still decent and unnoticeable if you watch from the couch (at a distance, which is usually how I watch it).

    EyeTV Diversity includes two internal TV tuners and you can connect one antenna to each. In the preferences you can set how those two tuners are working together:
    - in Diversity mode, the two tuners are set to the same frequency and a DSP will generate merge the two signal and generate a better signal. For me this is working inconsistently. Some channels were much better some others are just worse.

    - in Dual Tunner mode, the two tuners are independent, which allows you to watch two channels at the same time either as picture in picture or with two separated windows. You can also watch one channel and record another one. In this mode I've noticed that channels that don't work on Diversity Mode have one tunner in 100% quality and the other at 0%. If I move the 2nd tuner's antenna to get 100% quality then the channels works perfectly in Diversity Mode.

    - in Single Antenna mode, as its name indicates, only one tuner/antenna at a time is used. But it seams that the software will use the tuner that have the best signal quality which to my experience works much better than the Diversity Mode. I could set antenna one to get a really good signal for one channel and 0% on the other tunner. But that second tuner delivers 100% quality to other channels. In that setup I have an antenna pointing to one direction to be optimized for some set of channels and the second antenna is pointing to an other direction to be optimized to another set of channels, EyeTV then will pick the best tuner for each channel. I've now managed to get 65 channels (53 free ones)

    Recording with EyeTV 3.
    - one feature missing with EyeTV 3 that I would like to see is the one of The Tube software: as you watch live tv, you could rewind from the beginning and get the software to record from that moment. Sometimes you don't know if a program is good until you watch it and would like to record and watch again later.
    - one hour recording is using 3.3GB of disk space
    - recording quality is as good as what you see live
    - scheduling future recording is just great with a good search feature

    The program guide is just cool, especially the overlayed one, it's clear and readable. But I would love to see the software updated with a menu that is a bit like Freeview boxes: program guide on one side, small preview of the channel on the other side and a description of the selected program underneath it.
    On the current overlayed program guide, you need to select the program which brings you to another screen where you can decide to view the description, record or watch it now. Would be cool to see the description as you navigate through programs.

    The iPhone app is great, you can even watch live TV via 3G (need good signal though). You can view the program guide and add recording schedules. Image is sharp! But the quality is fixed so you need a really good 3G signal unless you buy their Turbo encoder hardware.

    Subtitles are also very readable.

    20 of 27 people found this useful