Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
AppleCare+ for Headphones provides up to two years of expert technical support and additional hardware coverage for AirPods, Beats earphones or Beats headphones, including unlimited incidents of accidental damage protection, each subject to a NZ$49 service fee.1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.2 Coverage begins on your AppleCare+ purchase date.
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by New Zealand consumer law. For details, click here.
AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple‑authorised technicians. Service coverage includes:
Whether you’re sitting in the comfort of your home or office, or you’re on the go, you can get direct access to Apple experts to answer your questions on a wide range of topics, including:
You can buy coverage on a fixed-term plan.
2 yrs
AirPods, AirPods Pro, Beats
AirPods Max
AppleCare+ is available for:
See the AppleCare+ terms and conditions for complete product details.
Contact Apple Support on 0800-127-753.
Contact Apple Support