AppleCare+ for iPhone

AppleCare+ for iPhone provides up to two years of expert telephone technical support and additional hardware coverage from Apple1, including up to two incidents of accidental damage coverage, each subject to a service fee of NZ$49 for screen damage, or NZ$169 for any other damage. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through Coverage begins on the original purchase date of your iPhone.

AppleCare+ benefits are in addition to any legal rights provided by New Zealand consumer law. For details, click here.

One stop for expert service and support

Because Apple designs the iPhone, iOS and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • Direct access to Apple experts via chat or phone
  • 24/7 priority access through
  • Express Replacement Service3

Additional Apple hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes:

  • Your iPhone
  • Battery1
  • Included earphones and accessories
  • Up to two incidents of accidental damage from handling your iPhone, each subject to a service fee of NZ$49 for screen damage, or NZ$169 for any other damage

Software support included

With AppleCare+ for iPhone, Apple experts can help troubleshoot:

  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about FaceTime, Mail, Safari and other Apple-branded iPhone apps

Important notes

Purchase AppleCare+ with your new iPhone. Or buy it within 60 days of your iPhone purchase by calling 0800-127-753 (requires you to run a remote diagnostic and provide proof of purchase).

See the AppleCare+ terms and conditions for complete product details.