• 1.0 out of 5 stars

    The Reason I will avoid Apple products in the future.

    Having to buy a replacement for this charger for the second time in two months. It is ridiculous how much it costs, and how easily it breaks.

    33 of 35 people found this useful

  • 1.0 out of 5 stars

    Poor Quality with an extortionate price.

    One star is too much. at £65 you expect some semblance of quality, but no once again I am replacing my charger the 4th one in as many years, my computer is not moved around it lives on a desk and is very well cared for but the wires still fray I've had this one held together with insulation tape as I didn't want to fork out yet another £65 but I am going to have to. This product needs a re design, I love my apple products and suffer serious brand loyalty and don't want to buy copy brands, but once my macbook dies I'm seriously considering moving on to another brand I am paying £65 a year just to charge my laptop. I always by from my local store and I've been in for a charger and they always give me the same "ah did the wire twist or fray." this is a constant problem and needs redesigning or making with a higher quality coating.

    28 of 28 people found this useful

  • 1.0 out of 5 stars

    L-style connector neck getting damaged for design fault customer has to pay

    the L-type has to be redesigned for long lasting as the L - style connector cable gets damaged at the neck, and is expensive to replace with whole adaptor paying £65.00 for the design failure. Customer is paying for apples design failure.

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    Very bad quality...!!!

    i am replacing my ac adaptor for my 4 yo macbook air for the 4th or 5th time ! The first time it was covered by Applecare. This unacceptable except i have no choice. You are forced to replace this at least annually at a cost of $80 ! My experience is making me think long and hard about upcoming hardware purchases. I am wishing there was some sort of class-action relief.

    53 of 56 people found this useful

  • 1.0 out of 5 stars

    AWFUL! Needs to be redesigned ASAP

    An expensive POS that needs to be replaced annually. It's useless when the exterior breaks and the wires fray. Also,the power adaptor is big and bulky. When I use the extension cord, which is frequently because the actual cord doesn't reach anything, it's obnoxious to have a large square in the middle of the cord. It weighs it down & it's not functional. How many reviews will it take till you make a half way decent product?

    44 of 46 people found this useful

  • 1.0 out of 5 stars

    Back to the PC

    After over a decade of exclusively purchasing Apple products for their quality and ease of use I am heading back to the PC.

    Poor quality in a component as critical as power is inexcusable and the design flaw is obviously intentional.

    My wife and I have three children and all have a MacBook, we are now down to own power cord and have already replaced two other cords. Six out of seven cords have gone bad and I will not purchase another. I was reading these reviews to see if Apple ever responded. The only thing to salvage my view of what Apple is becoming is doing the right thing and providing a solution for its customers.

    I will have fond memories of the joy I had when I switched from PC to Mac; I could not believe how easy it was. Preloaded software, no boot disks, never had to defragment the hard drive, etc. it just worked. That was a long time ago and their are a lot more competitors out there now, so goodbye Mac it was fun while it lasted.

    51 of 52 people found this useful

  • 2.0 out of 5 stars

    Works great, but not for long.

    This is the clean Apple-style of design that we love. The problem is style over function. My Mac is an "olde beest", bought in Autumn 2009. The charger that it came with, with the old T-style connector, did last a while. After that, I had to buy a new charger nearly every year, being on my fourth now. Like others have said, they all break at the same point; the joint between the connector and the cable.

    This has been a major design flaw for years and Apple has been knowing about it (because, in their defence, my first replacement was given to me for free by them). My greatest disappointment lies in the fact that they have done zilch to resolve this in their design permanently.

    I must admit that this even makes me wary of buying a new mac. What if all their chargers are still like this?

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Too bad we can't give a rating of 0 stars

    This is second charger of this type I have had to be for my kid's PowerBook, the original and its first replacement failing within 10 months of purchase, amounting to a charger cost of £5 per month so far. The cable strain relief at the base of the outgoing DC cable is poorly designed and not fit for purpose. Put simply, it is not long enough and therefore the cable insulation breaks down where the cable attaches to the power supply. At £65 this design fiasco is overpriced compared to its price in the US, even accounting for the exchange rate and taxes. Moreover, it is unreliable to say the least [note my first way of wording it was rejected by Apple due to expletives]. All Apple have to do is to redesign the plastic cable strain, extending it a few more millimetres, and the cable would be much more robust. More than 200 people have rated this charger as 1 star in the UK, and more than 1000 in the US ('1k+'). Yet Apple seems blissfully unconcerned.

    I wonder how long it will be before the poorly designed cable strain relief fails - creating a short circuit - and causes serious injury or property damage through fire. Moreover, there are irresponsible YouTube videos showing how to 'repair' the cable that are outright dangerous.

    Apple: are you going to listen to your customers and redesign this thing [again, my first use of language was not accepted by Apple due to expletives] or are you content to make your customers furious?

    35 of 36 people found this useful

  • 1.0 out of 5 stars

    The worse quality compared to any other computers!!

    The overall quality of this "power adapter" is the worse from any laptop that I have owned or had to work with before. I tried to protect the cable all the time, especially the part near by the body of this adapter and broke exactly there. First, the protection white cover broke and then it burn all of a sudden, while plugged. It was incredible!
    I used to have a very cheap laptop before (worth of 250 euros) and treated the cable with less attention and care than I did for this MacBook Pro and the charger is still working after 7 years of use.
    Bad and poor quality. Worse than any Chinese cheap product. Shame on Apple!
    It's not worth not even 1 star as it shows, but this system obliged me to "rate" at least one star in order to publish my text.

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Vastly over-priced junk

    Same as everyone else, this is the fourth one of these I have had to buy as they plastic coating always frays near the adapter base from standard usage. How can they justify the scandalous price when they are clearly not built to last. What a joke Apple.

  • 1.0 out of 5 stars

    I Am Buying My Third Charger.....

    Yes the new design is better than the old one but I still have problems with the cord. The extender works just fine but I am now buying my third charger because the power adaptor keeps going out. I love my Mac and Apple prodicts but thereis defiantly room for improvement for the chargers (Macs and iPhones).

    26 of 27 people found this useful

  • 1.0 out of 5 stars

    Seriously Apple????!!!!!

    Just bought my third charger in the last two years. The first one that came with the laptop severed near the adapter box (if that's the right term for it) and they wouldn't replace it because my warranty had run out. Now this one has disconnected itself from where it plugs into the laptop.
    I'm so sick of having to buy these things. I expected better from apple. Really disappointed

    36 of 37 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    Pretty soon I'll need to buy a fifth adapter in as many years of use. Same as what everyone else is saying. The rubber coating starts tearing at the base of the magnetic connector (one time it came apart completely). Then the wires fray and you can bet it'll be game over in days or weeks. This is all from normal use. The first time I had this problem, the Apple Store clerk (oh pardon me, genius) told me it's because I was twisting and turning the cord and that the MacBook Pro is meant to sit still at the same spot for years on end. Which is ridiculous. Of course I move it from sofa to work table to bedroom, travel with it, etc., all just normal use. I certainly don't twist it and turn it. No matter how gentle I am, no matter how hard I try not to cause any tension in the cord, the same thing happens again and again, making the MacBook Pro several hundred dollars more expensive than the list price.

    32 of 32 people found this useful

  • 1.0 out of 5 stars

    Terrible, Poor Quality Product

    I have now gone through 3 of these adapters for my MacBook in 2 years. And I'm not abusing them in any way. They sit plugged into my desk and stay there. So there really isn't any wear on them. All three adapters have come apart where the cord meets the plug for the computer (hope that made sense!). The first adapter was covered by my AppleCare and was told that I probably somehow ended up with a defective product. That adapter lasted about 6 months before the same thing happened again. Of course it was less than a month after my AppleCare expired, so I had to pay for the replacement myself. Now, about another 6 months later, I am going to have to buy yet a 3rd adapter. At $79 it is far too pricey to have to keep replacing them every 6 months. I think I'm going to investigate an after market adapter and see if I can find a better quality product. I would have expected better from a company such as Apple. Very disappointing.

    39 of 39 people found this useful

  • 1.0 out of 5 stars

    Rubbish quality

    this is the 3rd time we have to replace this cable. like previous reviewers have pointed out.. it breaks really easily due to its design and rubbish quality. So disappointed that we have to spend another £65 to replace it!

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Garbage :(

    My MacBook Pro is not quite 4 years old, and here I am, preparing to buy the 4th power adapter for it. I bought it in England, and when I moved back to the US 6 months later I used it with a plug adapter and wasn't too surprised when it stopped charging after a few months. Before that the wires had frayed at the base of the magnet connector. It was within the 1st year, so Apple replaced it for free, with a US Power Adapter. The following year, after about a year, (the wires having begun to fray at the same spot long since--seems to be a separate issue) the cord broke off from the magnet. I could still push the pins in and get a charge, but they didn't stay long. I even superglued it once or twice, but eventually it just didn't work any more. The exact same thing happened to this one not one year later. Fortunately I had bought the Apple Care plan, so Apple replaced those last two adapters without charge. Last night the same thing happened to my 3rd one. The cable just pulled free from the magnet, pins attached (wires had begun fraying long ago). This one isn't even superglue-able. Apple Care is expired, I'll shell out the money for a 4th adapter, but I'm really disgusted with this yearly hassle and expense. Apple can do much better than this!

    36 of 36 people found this useful

  • 1.0 out of 5 stars

    Apple gets an A+ from Evil University!

    Our family has 4 laptops and two desktops - the desktops are the only computers with power cords that don't fail on a regular basis, requiring new cords at approximately $80 / unit. Well played, Corporate Overlord!

    33 of 34 people found this useful

  • 1.0 out of 5 stars

    bad

    the magnet part (the plug to your laptop) KEEPS DISCONNECTING WHEN IT MOVE MY LAPTOP (sorry for my bad english, I'm asian)

    29 of 30 people found this useful

  • 1.0 out of 5 stars

    Seriously...again?

    I've got to replace this thing again. It's fraying at the base of the charging cable near the adaptor. I still have my dell charger from 2001 and it's traveled all over the world...I don't even take this one anywhere. This is my 3rd charger and I'm obviously not happy I have to buy another. Apple...please find another supplier.

    32 of 32 people found this useful

  • 1.0 out of 5 stars

    Horrible Power Adapter

    I am onto my 4th or 5th charger.. i honestly lost count. this is ridiculous!!! My most recent issue is the magsafe part has seperated from the rest of the power cord and i have to take a sharp item to pry the magnet off of the computer to attempt to fix only to have it spirit again!!! this is the worst design ever!

    33 of 33 people found this useful