• 1.0 out of 5 stars

    Why did Apple change adaptor so it won't stay connected?

    I just got a new MacBook Pro 13" Retina to replace my first generation MacBook Air. I LOVE the computer, but I can't for the life of me figure out why Apple changed the adaptor from the previous slim version that would stay connected when you bump it to this new version that gets knocked off if anything touches it.

    I think of Apple as a pretty smart company, but it is as if they designed this in some software program and sent it to production without ever having used it. I have to remember to charge my computer at night because the adaptor won't stay in with the computer on my lap or on my bed. I have to set it on a stack of books so that nothing will bump the charger in order to keep it connected.

    Seriously, what were they thinking?

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Very badly made, and this has been known for years

    My wife is going on to her third power cord for her 13" Macbook Pro in the two years that she has owned this laptop. In any other industry this would have been subject to an industrial recall.

    Step up Apple, your whole brand rests on high quality and you are ticking off alot of otherwise lloyal customers with this poorly made power cord.

    18 of 19 people found this useful

  • 3.0 out of 5 stars

    Pro's and Con's

    I have had a MacBook Air since November 2011. It is honestly the best thing I have ever purchased from apple. I understand that the battery isn't going to last long due to the size of the computer, but I still think apple did a great job. However, I haven't had a problem with my charger in the about 2 years I've had it until yesterday. It started deciding when it wanted to charge? I had it plugged in and it said not charging? Then overnight it just gave out.. during finals week.. I'm happy with the life expectancy I go out of it, however I am very very careful with my technology, meaning it is always kept safe, clean, and never touched by anyone other than myself. This has led me to keep apple products much much longer than normal users, so to me 2 years of just being plugged in at my desk isn't very good. The price is absolutely outrageous too. I have the 3 year apple care protection plan that I haven't used once, so today when I'm at my appointment I certainly hope they will replace it, if not they will certainly have one unhappy customer on there hands.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    3rd charger just broke

    Got my MBP in 2009 and already on my 3rd charger. The last one I got in Auguts 2012 broke today.

  • 4.0 out of 5 stars

    Good Charger

    I have had my MacBook 13in for 4+years(early2008) and my charger has only started to have issues sense Jan-2013. Though I am careful with my chords and do not wrap the chord around the plastic tabs on the brick. wrapping chords in that manner always shortens the life span of the chord.

    though I am purchasing a new one now and think they should not cost $80 dollars.

    8 of 11 people found this useful

  • 1.0 out of 5 stars

    Doesn't Last

    Casing around wires do not hold up well, wires fray easily

    31 of 32 people found this useful

  • 1.0 out of 5 stars

    Magsafe Adaptor

    I now have to buy my third adaptor in three years due to the cord fraying at the connection magnetic point. The cord and the product are clearly not of the quality to perform the task. Apple should be ashamed at the performance of this power cord!

    51 of 52 people found this useful

  • 2.0 out of 5 stars

    Original Adapter

    My original adaptor looks like it was in a fire, which is what concerns me. The thin wire is shredded from the magnetic attachment just about to the block. I've had many issues with power cords in the past, but have never seen a cord shred like this and so quickly. It wasn't long after purchase that this process began.

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    So disappointed at having to get yet another power cord!

    OMG! For the price of these computers, I would think the cords would last longer. I think I've had my computer for about 2 years and I'm searching for my 3rd cord. I got the second one under warranty.... which they are very careful to say "only 1 power supply". Not surprising because these cords are not durable. I use a Dell laptop for work and in nearly 6 years I've replaced the power cord once. And it wasn't that long ago. Step up Apple. I'm not going to pay $80 each time this cord breaks. May be time to switch to Dell.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Not durable

    I have replaced four of these over the life of my computer, and in need of a new one. There is a significant issue with the durability of the cord that subtracts from an otherwise ingenious magnetic design. I would not recommend an Apple laptop based on the cost of keeping it powered alone, which hurts because I do like the OS and hardware design other than the power cord.

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    power adaptor

    That is the third power adaptor I need to buy for my macbookAir... There is really something wrong either with my macbook or with the power adaptor... At last, it becomes very expensive....

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    New Design But Broken Anyway

    4/12/13 I'm about to buy my 5th power adapter in 5 years! The last one was the new and improved deal. The problem isn't just in the part that attaches to the computer. It's also the skinny cord that connects to the MagSafe. It kinks and shreds at the connection site. If's too expensive! Either redesign it or at least allow customers to buy just the skinny part & not the whole two part cord & adaptor. Come on APPLE!

    27 of 27 people found this useful

  • 1.0 out of 5 stars

    Does not last

    I've had my MacBook Pro for 3.5 years now, and my current (and 4th) power adapter has just stopped working on me. These are cheaply made, and it is very frustrating that in order to meet college deadlines, I'll most likely have to buy yet another one. How is it that Apple can continue to produce a product that consistently doesn't work?

    55 of 55 people found this useful

  • 2.0 out of 5 stars

    Losing ability to charge my laptop

    It takes a bit of manipulation to attach the charger at the right angle so it starts charging my laptop. What's up with this?!

    27 of 28 people found this useful

  • 1.0 out of 5 stars

    Same experience as many others

    Second charger that broke at the insertion point (which stays stuck into the laptop), and I have to insert the rest of the four pins into the part broken off.

    Also frayed 1-1.5 cms from where the rubber cable starts.

    I feel sad that I'll have to buy another cable, and another after that.

    Poor poor construction.

    32 of 33 people found this useful

  • 4.0 out of 5 stars

    Ive had no problem

    I read many of the other reviews and I really don't know what the others are experiencing. Ive had my original charger for almost 2 years and I have no fraying or damage whatsoever. Keep in mind, I have been VERY rough with it. It spends most times in my carpeted room but other times its being dragged down marble stairs and being moved from two different houses and being tripped over. The metal charger at the end is scratched a bit, but only from my own fault. Everything is intact and I have no overheating or charging problems. GOOD JOB APPLE.

    6 of 25 people found this useful

  • 1.0 out of 5 stars

    poor quality product, and nobody willing to admit it!

    After noticing that my macbook was charging erratically, or sometimes not at all, i checked the cable of the magsafe adaptor, and it turns out the cable was showing bare wires at the adaptor block end...
    Now this is not stress or fraying (which Apple sometimes admit to and replace), but the cables had shorted and actually melted through the wire casing! the rubber is charred and twisted around the bare area!

    I took it into my nearest Apple store to see about getting a replacement, and the first 'genius' there told me that he'd seen this kind of thing before but had to check with someone else; the second 'genius' tried to blame the shorting on user error and told me that i would need to lay down 90 bucks for a replacement.
    Now i am VERY careful with both my macbook and my charger, and do not submit either to the kind of punishment necessary to cause the wires to MELT their way through the casing.

    Am VERY disappointed, not just with the product but with Apple's policy on the whole matter. At time of writing, this product has over 17,000 reviews giving an average of 1.5 stars out of 5, so i clearly not the only one.

    (note: mine was actually the older version of this adaptor, with the T-style connector)

  • 1.0 out of 5 stars

    Can't believe APPLE sells this poor of a product

    This is the 4th power cable that I have had to purchase since January 2010. That's 4 cables in 3 years. This means it cost me $79x4=$316 more for my Mac Pro. I am VERY disappointed in APPLE. They should be embarrassed by this product. It's these little things that can turn a generation of people off from a company. Maybe that is why AAPL stock has been tanking. The cables break, stop charging, overheat, and fall apart. The funny thing is I am extremely careful with the cable. My laptop sits in one place. I connect and charge when low, never moving the charger cable more than 3 feet. Within months of getting a new cable, there start to be issues. first it heats up or the plastic cracks. Next, the cable needs to be bent just a certain way to work. then it just stops. Steve Jobs would have heads rolling and replacements sent free of charge for junk like this. I guess that was the OLD APPLE that actually cared. I am a very sad customer.

    103 of 106 people found this useful

  • 1.0 out of 5 stars

    Seems like they will not correct a problem ...

    ... Because it makes them a lot of money. It's funny reading/seeing all these 1 star reviews! lol. I've had 2 faulty chargers, and I learned how to fix them with a soldering iron on YouTube. Then my wife's charger died too. Anyway, I'm ACTUALLY now considering switching to toshiba or something just because of this power issue. I love th Apple UI.software, but I feel taken advantage of. I will switch knowing that I'll miss the apple experience, but I'd rather have a better built product, especially if it's cheaper too.

    41 of 43 people found this useful

  • 1.0 out of 5 stars

    3 years = 4 chargers

    I love my MacBook Pro, but its MagSafe Power Adaptor falls inexplicably short of Apple's usually high standard. I am now purchasing my 4th charger before my computer's 4th birthday. I bought an Apple for its dependability, but I have been plagued by power issues.

    38 of 40 people found this useful