• 1.0 out of 5 stars

    Terrible design resulting in a fire risk

    The flimsy cord that goes from the adapter to the computer will fail at the adapter end just beyond the protective sleeve every single time. This is obvious to anyone who's had anything to do with travelling regularly with an adapter so why didn't the 'guru' designers at Apple think of it? These adapters are a fire risk.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    I wish I could post a negative star rating

    This adapter is poorly designed and absolutely unacceptable for sale and use. My 2010 Macbook Pro has been through 3 of these to date - and for the most part, I am only an occasional user (using my laptop max. 3 times a week, about 1-2 hours each time). The first adapter smoked and literally melted at the connection point; upon bringing it to the Genius bar, the staff member was shocked and I got a free replacement. However, when the same issue cropped up again (and then, again) I had to pay $89 each time. With tax, that's a $200 premium on my system. I've got a PC from 2004 with a better adapter. Frankly, I've never had to buy a replacement adapter for any other product - let alone, 3 of them! Last time at the Genius bar, the manager had the audacity to tell me "we're aware, this is an investment you'll need to make. I've had to buy a replacement myself, so so will you." Thanks Apple, my next laptop will be PC. Cheers.

    17 of 17 people found this useful

  • 2.0 out of 5 stars

    Unreliable

    Macbook pro purchased on 2011. Now I'm in 2014 and I'm getting the 3rd adapter.
    The 1st one broke on 2013 due to a short occurred to the cable external cover that broke and generated a short: everybody know of the bad quality of these cables, this the real weak point of such adapters
    The 2nd one broke on 2014, after 11 months of usage, due to an internal capacitor that failed (I could hear the noise while it failed).
    Now I'm at the 3rd one. Should I get a 4th one as replacement... just in case?

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    More of the same...this is a poorly designed product

    As many others have noted before, this is a poorly designed product that is prone to failure at the cord's junction with the power supply and / or the MagSafe connector. Mine has completely failed and is frayed and showing burn marks on the sheathing, raising safety concerns. I would love it if I could post a photo of it.

    For a company that makes such great and well thought out products, it's a shame that they haven't developed a solution to this grossly inadequate and potentially unsafe design. I'm now left with another hunk of e-waste and an $80 cost to replace a product that failed due to a cord that likely costs several cents to Apple's bill of materials.

    ARE YOU LISTENING APPLE!? (Yes, I'm shouting.)

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Garbage Product

    I've had to replace this thing twice in one year. The first time it started smoking! Good thing I was home so my whole apartment didn't catch on fire. Now I have to continually waste my money buying new ones until apple smartens up and makes a better product.

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    Adapter Is A Pile of Dodo

    I would give this pile of pooh a negative rating. Started failing to connect properly then the cord blew apart.

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Cords frayed at the connectors

    Having owned this product for a little under 2 years, I am disappointed that the insulation of the cords has frayed / broken where the cords meets the rubber ends at the T-connector, and at the body of the charger brick. One can fix this with some insulation tape, but this is an inelegant solution. This product is substandard, and Apple should address this problem.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    I wish no stars was an option

    This is my fourth one. I have to buy a new one every couple months.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Please fix fraying

    I love apple products but this is an example of terrible engineering design. I've replaced two of these adapters in the past three years. If you look up on line, there are all kinds of work arounds to "fix" what Apple should have redesigned. I am resulting to one of these fixes, namely attaching a spring to keep the end rigid so that it won't fray. To Apple's engineers, please fix this problem.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    SHAME ! Apple is make money by selling chargers with sub standard chords !

    I bought a MacBook Pro 15" in 2010 from then I had to buy a changer every 10 months !!! I have changed 5 chargers till now and the 6th one is wearing out now ! Only if they could update hardware as they do with free software updates every year.

    Great product Apple !!!

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Would be a zero, if an option

    Literally might be the worst product ever sold by Apple. Same issues as the 1,000 other people that even took the time to make a review. Every Apple owner I know has the same issues with their cords fraying at the connection to the laptop within the first year of owning the product. Never have I seen a problem go unresolved by Apple for SO LONG! What gives? Please fix this extremely COMMON issue.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    If only I could rate it negative stars

    This product is a piece of junk. This will be my third in 2.5 years. I find it utterly unbelievable that despite consistently shocking reviews, Apple are still happy to sell this. It is quite evidently dangerous given that the rubber literally melts, exposing wire and creating a burning smell. Apple give this grand illusion of class and excellent customer service, but I honestly think it's all an absolute joke. I am gradually going more and more off of Apple (also on my 3rd iPhone 5 since it came out but that's for another review) and having to fork out £65 for something I know won't see me out of 2015 is an absolute disgrace. In a very warped way I would quite like this dismal charger to create some kind of fire (not one that hurts anyone or anything, just one that stops Apple from being able to continue ignoring the problem any longer) so that we can all say goodbye to this pile of (excuse my French) excrement and get a quality product that isn't going to continually break our bank and threaten our health.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Shocking

    It's just shocking (no pun intended) that an $80 power adapter can't go a year without breaking. I love my MacBook, but this is ridiculous. At this rate, they should just bump up the price of the MacBook a few hundred dollars so they can send folks a new adapter every 6 months, since Apple knows they'll need it. As other reviewers have said, this is an obvious design flaw and clearly Apple is intentionally choosing not to fix it.

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    God awful. Breaks annually

    These things breaking might as well be "routine". Every 6-8 months, where the cord connects to the adapter constantly splits and exposes the wire. It becomes a giant paper weight. Then you have to spend another $80 to get a new one for it to break again.

    PLEASE CHANGE THE DESIGN OFTHIS

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    900 1 Star Reviews! When are you going to listen to your customers?

    I love Apple products but the cords are garbage. Every Apply product I have owned, 3 iPhones and a MacBook Pro, the cords have cracked and frayed at the connector. Given that the base prices are so much higher than competitors it is inexcusable how cheap these cords are made and the price for a replacement is obscene when you know that they are simply going to fail again. This is a laptop cord, LAPTOP - which means it gets carried around and the cord get stuffed into bags. There is no way to keep the cord on the brick unbent since it juts out of the middle of the brick (brilliant design, guys). This cord lasted 16 months - the cord from my previous HP laptop lasted 5 years, and when I replaced it it didn't cost $80. So if I have to replace this piece of garbage every year I get to add another $400 to the cost of the machine. I will make sure everyone I know who is thinking of buying an Apple laptop knows the cost of ownership will add significantly to the already high cost.

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    Change the design please

    It is the most important accessories of a perfect Macbook.
    However the design of the charger has a major weak point, which is the part connecting the cord and the power brick.
    Replacing the whole thing just because the cord frayed cost me 80 bucks, I found it very unreasonable and I am very disappointed with it.

    One suggestion I could make is to make the cord and the power brick separable.
    If I happen to find a frayed cord, I could just replace it with less then 20 bucks and I think it is more reasonable.

    I hope this charger design is not on purpose to make us replace it with more money when we can actually save it up.
    Please improve the design of the charger and make it more convenient and cheaper for us to replace it.

    Thank you.

  • 1.0 out of 5 stars

    And another one bites the dust...

    Same problem as always, now I will need my third adapter in as many years. Starts getting ridiculously hot and the softer thin cable gets so hot it eventually ruptures. If i put the PSU on my duvet it literally smells like someone is doing the ironing - really Apple this cannot be safe. Why is it everyone I know who has a WIndows laptop has no such problem????

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Poor cord design

    For my 2010 MBP, now it is the second time to replace the charger.
    Can't you do any thing?

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Quality so poor, I'm close to ending my love affair with Apple

    Somewhere, there is probably a landfill heap the size of San Francisco, made entirely of Apple MagSafe Power Adapters. Even if you take excellent care of it, the MagSafe overheats and soon stops working altogether.

    I have only had my MagSafe adapter since late November, when I purchased my Macbook Pro Retina. I took careful precautions with wrapping, storing, and using it, but it finally quit on me today. Could I at least get a year out of it? Am I seriously going to have to fork over $79 every 7 months?

    I'm very disappointed in the quality, and in the fact that Apple doesn't seem to be responding to customer demand for a more reliable design. Honestly, it's enough to make me think twice before purchasing another Apple laptop.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Fragile

    My most recent power cord just died it's the 3rd one in 3 years. If they're kinked, stretched, stepped on, or experience any other wear and tear they will not last. Please send me a free one apple I think I've earned it.

    13 of 13 people found this useful