• 1.0 out of 5 stars

    Please fix this!! MAJOR DESIGN FLAW!!

    Same as every other review on here: third power cord and counting.
    MAJOR DESIGN FLAW!!!
    The quality of rubber used to insulate the power cord is poor. This same shoddy rubber is used on all Apple power cables to get a matt rubbery feel; which frays under stress. The colour of the cable after 6 months of normal use, where it has been transported in a backpack, is disgusting and unhygienic!

    To make matters worse; when I have taken these cables into an Apple store to arrange a replacement, as on both occasions the product was within warranty, I am told that because I have made a repair to prevent any further damage to the cable it cannot be replaced. Armed with this knowledge; the second time around, where I haven't made a repair, I was told it cannot be replaced because it is too damaged.

    £160 I shouldn't of had to spend if the product didn't have a major design flaw! It is clear there is one; you only need to look at the number of low reviews with the same feedback: “Frayed cable”.

    The review system also doesn’t allow you to give products 0 stars as this and all other apple power cables deserve.

    WHAT WE WANT APPLE TO DO:
    - Apple must replace all power cables that are brought into the store with clear physical damage to the rubber insulation. This should include where the customer has tried to repair the rubber, as it was down to a design flaw that this was attempted in the first place.

    - Apple must go back to the drawing board and redesign the power cable with a higher focus on stress testing the rubber insulation. A rethink on how the cord is attached to the block should also be considered.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Best Laptops Worst Cords

    Why Apple is completely incapable of making a decent power cord, is a puzzle. They clearly have the worst cords imaginable and hey, why not charge extra?? I have looked at other companies just so I don't have to own a Macbook cord. One star is too much.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    On my third power supply in just over 2 years

    Cord frayed at the connector end after a year. I traveled with the power supply on no more than 10 occasions. 99% of the time it sat plugged in behind my desk. After 15 months, the adapter started sparking at the plug and not charging my MBP unless is was situated just so. Bought another one and the same things happened, only this time the fraying happened after 7 months and the sparking in less than a year. I've had this thing for a little more than 2 years and I will now need a third power adapter... at $80 a pop.

    Because this is Apple, there is no competitive market for these power supplies. It is a proprietary form plug. There's no manufacturer that can make this product with better materials and workmanship and there's no incentive for Apple to improve this thing. If I want to use my MBP, I have to keep buying this garbage component. I swear on my life, my MBP is the last Apple product I'll ever buy.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Frayed at the Power Brick Connection - Nearly started a fire.

    Frayed at the Power Brick Connection - Nearly started a fire. Not much more needs to be said. Worst ever.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Crud

    As everybody says, the chord frays and eventually you need to replace it . In spite of my attempts to reinforce the spindly chord with tape, mine died in the middle of an on-line session so my two 18-month old Mac was dead pending a trip to the Apple store. ARRRRGHHHH

    But it doesn't stop there: The big, blocky plug in will fall out if many sockets. Absurdly, I need to prop the plug in in some places.

    As in many cases, the price of Apple accessories is an outrage. $89 to replace a chord that is universally known to defective !!

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Piece of junk

    I've been through 2 of these chargers in 4 months. Terrible design. Cords fray without even being coiled. I mostly (98%) of the time use this at home and never tightly coil the wire. yet twice I've had them fray at the box. Pathetic engineering.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Bad bad charger

    When the charger works its good, but after a very short time the magnetic part popped out and wouldn't stay attached to the charger anymore, but when I connected them and then stuck it in the laptop it worked. Now however, it just called it quits and does not want to charge anymore and I don't have $80 to dish out for their design mistake :(

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Bad design

    Reading the reviews in here, I feel like I am not alone in the bad design of the power cord for MBP15. Lots of high expectation on MAC product, bigger disappointment on the bad design for the power cord.

    The cord got fray after 12 months of use. Must buy another one which costs $80+.

    I guess enough complaints in here would trigger the Engineering team to take another look on the power cord.

    Thanks
    JPL

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Can't believe it!

    This is my third replacement of this cable in as many years. It seems rather pointless that Apple can spend so much effort and time into building useful, awesome machines and yet can't fix something as simple as this. A cable can't be that hard to get right, and even worse at £65 a pop it's pretty excessive! I looked at the guide on how to extend the cable life (all well and good) but it's all common sense stuff, hardly any advice. How about you just make a better, stronger cable? All other manufacturers are doing it! Maybe Samsung or Sony will come up with one that works...

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Power Cord Frays Very Easily

    I've had the same problem as everyone else. After a short period of time the power cord frayed. $80 for a new one ... not cool.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Disgrace

    It is insane that a company that only exists because it's customers are willing to pay more for 'quality' has not properly addressed this issue which has haunted it for years. I am now on my third one of these adapter. I do all of my work on a desk where the cable is entirely static, it simply is NOT fit for purpose. If it weren't for the fact that my laptop would be useless without it, I would refuse to buy another one. My iPhone charging cable has had the exact same problem (the cable fraying at the point it connects to the device), as this is one of the latest devices released by Apple, it shows they still haven't addressed such a simple issue.

    I have never had a cable fray like Apple cables do: it is simply a solved issue; the problem does not exist outside of Apple; it should be a non-issue. Get your act together Apple.

    I certainly will not be buying any more products from Apple. The devices themselves might be good quality, but if you can't use them because of repeated incompetence, then what is the point.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Not worth it at all!!!! Are you kidding £65 ???!!!!!

    To be honest, this is the first review I ever wrote for Apple. Normally, it should be ok, right ?, as long as it is named after "Apple".

    But..... within 1 year, literally not even 1 year, I have seen TWO broken issues of this lovely adapter.

    It's all should blame the bad quality of the wire... First time, wire close to the computer end failed, no green light neither charging light. The second time, the wire close to the Voltage converter (that tiny white little cube) end just burn out... seem like the wire there get short-circuit .....Thanks to Lord, I smelled it at every first time, can't imagine what if I left it home and let it burn....

    If you every concern about buying a new Adapter like this... please be ready for treat it as carefully as you treat Hermes, LV bags or Ferrari car. don't like the wire bend ....


    Now I am considering to buy a third party one from eBay, because that is heavenly cheap and I don't have to worry that much what if it breaks again.

    Not worth £65 at all, I would say its qualitised to be a £ 6.5 one.

    I mean to rate ZERO star....but unfortunately, the minimum is 1 star.. Sorry guys....

    21 of 21 people found this useful

  • 1.0 out of 5 stars

    Designed to break

    My adapter frayed at the connector even though it spends most of its time sitting on a desk. Pretty lame having to fork out money for a new one so I don't electrocute myself.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Warning: Perishable item. Replace at least once per year!

    Maybe these are fine in California, but in the cold they split open if they're bent they start tattering apart like string cheese, except string cheese has a longer expiation date than these power supplies.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    into the fray

    As with everyone else, after 18 months the thin cable started to fray and the the power adapter stopped working.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Apple should provide better components

    The cable on my MacBook Pro is frayed and split, although care was taken. The outer covering on the charging cable just doesn't stand up no matter how much precaution is taken. Apple should take more discretion in selecting the quality of components that they outsource, not just the unit price. Apple has the reputation of being a quality product and they should live up to this perception, not just how many extra dollars they can squeeze out of their customers. How many extra cents would it cost to provide a quality covering on the cable that would last?

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    You don't need to be this greedy apple

    If you just read the other 1000+reviews, you will know that your power cords don't last for more than 1.5 years, and we have to buy another one for $80 after spending $2000+ on a laptop that's disappointing.. In your apple product videos, you are proud of the high quality of the product, but then do this.. Come on increase the laptop price by $100, and at least give us a decent cable...But this has been happening, for generations on the mac book pro, and I guess you really make more money by just ignoring our comments..

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    My third power cord replacement due to cable fraying

    I've yet to own a macbook where the magsafe power cord does not fray after normal usage over a year's period of time. I'm adding my 1 star rating to the volume of other ones. Obviously there is nothing I can do but spend another $79 for a replacement. The "L" style is a worse design that the T style. While the T style also frayed, at least once I was aware of the danger the design at least gave me a chance of not bending the cable too drastically (again during normal usage). But the L style will increase the strain on the cable due to natural bending that occurs. Plus when I'm using my firewire connection it forces me to turn the magsafe cord around which increases the strain even more. Come on Apple fix this design.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Very bad adapter

    I bought my second adapter and the wire broke within a year. Expensive and very, very bad.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    These are junk

    I had been a "L---vo" laptop user user for 13 years, With a new computer every 2.5 years. In that time I NEVER had a single problem with their power supplies. GREAT cable strain relief, and GREAT durability overall. I switched over to a MacBook 3 years ago... love the computer, but the power supplies don't last. The first power supply frayed the cable in 5 months, using it no differently than the other laptop brand I had the previous ~decade. This second one I BABIED, treated it like it was a raw egg. It lasted longer, but yesterday it just up and quit on me for no apparent reason.

    I'm anoyed that I have to now go and buy another one for $80.

    I'd give it negative star if I could

    10 of 10 people found this useful