• 1.0 out of 5 stars

    What they said

    Dear Apple,
    It is obvious isn't it? These expensive cords have a problem.
    Please replace them with quality products that we've come to expect from Apple.

    Sincerely,
    Another Customer

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Looks smart but floored design

    I'm now on my third of these. No matter how careful you coil this up to put it in a bag, after about 10/11 months of use the thin cable always breaks just as it goes into the square block. Poor design, love my 15" MBP, hate this issue that apple have not addressed.

    Poor show apple.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Shame on Apple

    Had to buy another cord...again. I cannot understand why Mac would continue to sell an item that has proven over and over to be rubbish. I feel trapped into buying these expensive shoddy products. Shame on Apple for exploiting the very consumers who support their company.
    Even a trade-in rebate on the old cord would off-set the frustration from the continuing inconvenience and cost.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Another one bites the dust...

    This is the second charger I had to purchase as the first one died, and 7 months after purchasing it, it no longer works.
    Very disappointing apple!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Worst piece of equipment ever made by apple

    Worst piece of hardware ever designed by apple. tired of spending on replacements for just the cord melting. This makes me wanna go back to windows laptops. hate how apple isnt doing something about it.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Hate this charger

    I bought a Macbook Pro in 2010 and I have had to replace the charging cords once a year. The cords badly fray because the cord is so thin on the one side. I will never buy another mac because these cords are 80 bucks a pop, Because they are made badly they should be free replacements. Right now I have electrical tape on it to get me through until my new cord gets here. I hate PC, But at least I've never had to replace the cords with those. Toshiba will be my next purchase.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    HORRIBLE

    I've been absolutely in love with my MacBook until the power adapter caught on fire, YES I SAID CAUGHT ON FIRE!!! It never frayed, it just got really hot from time to time just as any power adapter does after a period of time. But this one actually started smoking and burning from the inside and bursted open, WOW! What if I wasn't in the room while it was charging and didn't catch the fire in time, SMH! Absolutely unbelievable!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Worst part of owning an Apple Laptop

    I have 5 MacBooks and have now purchased 7 replacement power adapters. This is an example of why dependency on a single vendor is sometimes a bad idea. From the reviews it is obvious that this item is very poorly engineered, but Apple has done nothing to address it.

    The failures have been all over the place. Wires have frayed, the LED blinks from orange to green indicating a problem, the power brick gets EXTREMELY hot and fails to charge the battery. Unfortunately, if I want to keep using my MacBooks, I need to keep replacing this piece of junk with a new piece of junk.

    The Apple store needs to allow rating a product with zero stars.

    1 of 1 people found this useful

  • 3.0 out of 5 stars

    3yrs out of a power supply

    This supply finally failed at the laptop end as it needs to be wiggled to work.
    In those 3 years its been used a lot and not really looked after.
    I figure 3 years is a good length of time as people usually think of upgrading around that time.
    I took it in to an apple shop about a month out of applecare and they swapped it out for free. If you don't ask you don't get!

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Near Perfection

    This is my 1st review of any product and I have had a MacBook Pro for 4 years, and my adapter is as good as new, ad my dad has had his for 5(Cord still intact and he had huge hands..LOL). As I read through the comments on this adapter, I can't help but suspect that people are handling the cable/adapters a litter to roughly. Perhaps each of the people that have a complaint should not try a new way of storing their cable/adapter…such as not wrapping it up so tightly or at all.

    4 of 18 people found this useful

  • 1.0 out of 5 stars

    Unreliable, Short-lived, fragile, and expensive to replace.

    The component is marvelous when working; however, it is relatively short-lived, fragile, and expensive to replace.

    I have had three of these components fail, each in less than a year. My good friend has also had two of these components fail, each in less than a year. Each of the five components failed in a similar fashion with the cord connecting the power brick to the computer frayed.

    Increasingly frustrating and expensive issue since there are no alternative components on the market.

    Goodwill between me and this company is rapidly evaporating.

    )Written from my Windows computer...because I can't charge my Mac... :(

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Explanation of Rating

    First, this adapter doesn't deserve any stars at ALL (why no negative integer options?). It's my fourth in 3.5 years, including the one that was included with the purchase of my MBP. I don't know if the whole MagSafe concept fails due to defective design, manufacturing on the cheap, or that the adapters and logic boards are incapable of playing nice with each other--I suspect all three might be responsible. For whatever reason, these things are beyond substandard. Despite not having done anything to fry (and I do mean that literally) my first MagSafe, I began treating their replacements with more consideration than some members of my family. I even slipped plastic tubing over the affected area as a preemptive strike--nothing works. I suspect Apple only sells replacement adapters as a two-part purchase because offering one piece or another would constitute acknowledgement that a problem exists. The $79 asking price is criminal extortion. HOWEVER, in all fairness, I took the adapter to a local Apple store, hoping against hope that I'd get the satisfaction I deserved and despite no longer being covered by AppleCare, that's exactly what happened. The "genius" was a pleasant young woman who went through the motions of asking me questions, half-heartedly suggesting it was my fault, then replaced the affected part of the adapter and sent me on my way. It's because Apple stepped up to the plate and graciously replaced the adapter free of charge that I'm assigning stars at all.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Mine also broke over just little over a year!

    Same problem as the rest of the reviews.. The wires in the cord fray and it's done. This worst time to be throwing $80 out for another cord that will do just the same problem.

    Please, take action Apple and redesign your cord!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    17" Power Adapter

    I can't believe that the design of this charger has made it a consumable.... must be replaced every few years... not design or eco friendly.

  • 2.0 out of 5 stars

    1 year 3 months of light use and the cord is frayed

    I purchased a new 85w charger at the Apple store 15 months ago and about a week ago the cord started fraying. The cord is now frayed in two places. I don't take the laptop many places so I'm not super demanding on the cord.
    The charging aspect of the adaptor worked well, but with light use and a frayed cord, I'm not pleased at having to buy another one 15 months later.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Sick of buying new chargers

    Another unhappy customer shelling out another 100 for the 4th time to buy a new charger.

    Laptops are designed to be portable. Their cables should be too.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Worse

    Made to be broken, the design is very bad, Srs Apple, you know it and we need other kind of magsafe, all of magsafe are delicate and sticky.

    The magsafe is a bad product. I have a macbook pro 15" and it is perfect, but the SD card reader and the magsafe are very bad, I changed twice times the logic board and the magsafe.

    Thanks.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Terrible design / quality

    I have never had problems with power adapters for all my other non-mac laptops, nor has my husband. However you would *think* by 2012 this is something they would have gotten right down at design HQ at Apple. But I guess they want to keep up those sale figures of replacements power adapters.

    And yes, I do use it *correctly*. Lucky for me I have a spare so this one in questions is safely setup at home.... and is never tripped, pulled, yanked out and yet it still died a horrible fraying death is pathetic.

    So lame. Total scam.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Apple's Achilles' Heel

    Apple has learned nothing from its Powerbook (and class action) days. "Designed in California" ...by Apple's 'B' team! The design of this PSU is fundamentally flawed for use on the go. The 'MagSafe' magnetically held connector is an improvement from the Powerbook - although you can still drag a MBP off a table if the cable is at the wrong angle (caught it!). However, the material and construction of this PSU are still woefully inadequate. The cable from the power block to the laptop is too thin and lacks proper strain relief leading to inevitable failure. I suggest adding 60 to 75 mm of tapering self-amalgamating tape along the cable from the MagSafe head - cable won't roll up so easily but it will be less likely to split at this point. Worst of all Apple charge £65 for a product not worth half that price.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Poorly designed and expensive

    I cannot count the number of new power cords we've had to buy to replace unsafe, frayed cords in the last couple years. At $80 a pop, it's obscene. The old mac laptop I had went 4 years without having to replace a cord. This one, we're buying 4-5 a year. There are thousands of reviews of the magsafe cords on this site alone - 78% of the 60W and 70% of the 85W reviews are one stars. That's a lot of bad reviews. Do better, Apple. I love your computers but I should not have to replace the power cord every quarter.

    Next time, I may buy a nice PC laptop; the savings on power cords alone would pay for the product itself in only a couple of years.

    1 of 1 people found this useful