• 1.0 out of 5 stars

    Completely substandard product

    What is it exactly about Apple where they refuse to correct this known deficiency? Over the past eight years I have seen no less than five charger cords fray and stop working. It never gets better. It's almost as if they refuse to fix the problem because Apple users continue to buy the product, while also making huge profits on this flimsy power adapter as people have to replace them every year or two. The manager in charge of this department needs to be fired. Completely unsatisfactory. What a disaster this design is. Say what you want about PC, at least their power adapters last. What's use is a computer without power?

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    not build to last

    I go though 1 charger a year. It is getting old. I'm tired of paying $80 for a poorly constructed charger. Apple I expect better quality.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Apple Should Take Responsibility For This Horrible Product

    Now on my third MacBook Pro retina 85w power supply in a three year old laptop. Same thing happened both times. The cord turned yellow at the magsafe connector end, and then became frayed virtually overnight. This occurred over normal use both times. Simply MBPr was plugged in and it failed. The supplies run $90.00 with tax and shipping and are easily the worst product Apple has ever made. If the actual cord that failed could be replaced, obviously the cost would be significantly lower, but unfortunately Apple's design requires that the whole power supply be replaced. The company needs to own up to its user base and provide a quality 85w supply for its flagship laptops rather than making it a yearly premium for MBPr owners. This is inexcusable; Apple knows the power supply design is defective; yet it continues to ignore hundreds of user reviews here and elsewhere.

    20 of 22 people found this useful

  • 1.0 out of 5 stars

    Bad design

    I've been through 3 of these. The wire wears out where it connects to the box. This is poorly designed and $79 every time I need one is killing me!

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE PRODUCT

    After purchasing one about 5 months ago, to which i had to buy one 9 months prior to that, now i have to purchase another 80 dollar charger that blows out, so I'm on my 4th charger, including the original one I got when getting the laptop.

    I take good care of my charger since they're so darn expensive, but this is outrageous. The only thing I do with my charger is bring it here and there from class to home while having it nicely and safely coiled up in my backpack. This is horrible. Apple needs to make a charger that can last AT LEAST 2 YEARS. I haven't had a charger this horrible in my life. 5 month run, WTF.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    worst design ever

    few months of use and this charger and the thin white cord falls apart !!!

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Poor Design

    This is my second Macbook. The previous charger cord laid flush along the edge of the computer. The new design for the Macbook with Retina display sticks straight out. It gets knocked off repeatedly. You can't even set it in your lap while it is charging without the chord falling off. Why not go back to the old design? Will the old charger work with the Retina display macbook?

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Broken after 12 months

    Despite my taking good care of the charger, the wire has frayed and the plastic coating has broken near the magnetic connector.

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Terrible Charger

    Worst charger ever. The thin white wire is too delicate and it tears off very easily from the base of the adapter. 80$ is way too big a price for such a terribly designed product.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Poor quality compared to the MacBook

    I received this charger with my macbook just over a year ago, despite care and attention not to wind the cable tightly both ends have split and frayed and the charger needs replacing. Surprisingly poor quality.

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    Ridiculous!

    I've had my MacBook Pro for less than 3 months and the adapter cord is dead. Not only to I have to have a $54+ hold on my card for them to send me a box to look at the cord, I have to wait until they inspect the BRAND NEW cord and send me another. Thanks for the $3000 paperweight in the meantime.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Horrible

    Like others, I've had to replace my cable 3 times despite taking care of it properly. The only "rough" thing I do to the cable is transport it to and from school in my backpack. This is just plain bad design and Apple support refuses to be of any help or claim any responsibility. They simply tell you to take better care of your next cable which you'll have to pay another $100 for next year.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    No Quality

    I am writing this review with 3% battery on my Macbook Pro. After this review, my laptop will have to be charged by its new owner because $320 in charge cables is absolutely asinine. I can't do it anymore. It is becoming completely redundant, and using my Macbook is now a hassle. It is a shame that I have to switch to WINDOWS to avoid unnecessary charger fees. You would think that after so many negative reviews, Apple would get a grip and redesign a defective model.

    The Pros: This cable did not set my house on fire when it burned

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Dangerous

    The connection to the power pack is flimsy considering that this is for a portable device. Ours just burnt the plastic wire coating. I think it was luck that I could smell the plastic burning so I could turn the power off before anything serious happened.

    Unbelievable really to think that this can pass Apples Quality Control.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Falls Out Constantly & Cord Breaks

    I so much preferred the earlier version (2013 13'' version) That one at least stayed in most of the time and only got knocked out every once in awhile, but this one gets knocked out so easily that a light breeze could knock it out. I hate having to put it back in 5 times a day.
    Also, just like all mac cords, the coating on the cord begins to bend and degrade so easily. I am super careful with it, but it will start to tear after only a few months of use. I now have taken to wrapping it up with electrical tape to make it more secure.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    fire hazard

    Having spent the best part of 3K on a macbook I'm now on my second charger and it's just recently begun to smoulder when I try to use it.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Apple worst product

    This charger has a short life and poor quality I had three chargers from apple in last two years first two charger
    burnt and melt from cable that connected to power supply end. I had to pay this time hopefully it will work.
    poor quality expensive product, and you have no other option.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Absolute junk ... disposable quality!

    Apple's power adapters are awful quality, it's a running joke in our family they are so disposable. We've had a couple dozen MacBook's in the past few years for business and personal use, and every one of them has required at least 2-3 adapter replacements. The white cord splits, frays and inevitably fails - and we are very easy on them (they stay stationary and aren't traveled with) ... the only wear is plugging it into our machines. Our latest casualty actually looked like a fireworks show as it finally gave out and started sparking and flashing in a very dangerous way. SO disappointed that Apple hasn't addressed the quality issues here!

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Second PSU in as many years

    Another unhappy customer with this one, I'm afraid. This time I made sure not to wrap or bend the thin wire, especially near the base unit, but still, it broke. What I noticed is that the heat from the unit softens the plastic on the thin end. This bulks up and eventually becomes brittle, then cracks open, exposing the wire and ultimately breaking it.

    I hope Apple can address this problem. I'm quite surprised that they celebrate this design so positively. The "feet" are pointless, and I've never understood why they changed the original mag safe connector, which was much better. This unit could do with a complete design overhaul.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    What? How can a 2000 € computer have a cable as wimpy as this?

    My MacBook & cable are exactly 1 year and 5 months old. And yesterday the cable just stopped working. No signs of damage. Everything still nice and neat and perfect - except - it stopped working. WHY oh WHY must Apple do this to me? Thank goodness I spent a fortune on a cover-all guarantee for 500€. I would have gone stark raving mad if they had asked me to pay for the new one. Actually one of the salesmen even thought so, but he was corrected by his colleague. This is unacceptable for a machine this expensive. There has to be at least one other way of charging the MacBook as a backup solution. The MagSafe comes with a little cap which I obviously lost at some stage, my new resolution is to always put that cap on when the charger is not in use. But somehow I have an inkling feeling that its going to be kaputt again next year - no matter what. I don't want to speculate - but - I don't think Apple is interested in selling MacBooks that last forever - so maybe they can deactivate the chargers from a distance??? This is the kind of nonsense people conjure when Apple fails them. Make it go away!

    13 of 14 people found this useful