• 1.0 out of 5 stars

    Doesn't stay plugged in

    The magsafe end of the charger has been thinned down and returned to the T connector shape. This means that it is very easy to be rocked up or down and disconnect. Also since the connector is thinner it has extra magnet surface area on the sides of the connector to make the connection strong enough, but this larger area on the sides get's full of little pieces of dust and dirt that keep the charger from connecting. This was not an issue on the older version. The connection on the computer side needs to be deeper or the connector needs to be taller. Also it would likely benefit from being switched back to the L shaped connector so there is less leverage.

    24 of 24 people found this useful

  • 5.0 out of 5 stars

    Works great

    Not sure if all of the one star reviews here are written by one angry person or what (the phrasing of many of them seems suspiciously similar) but I find the power adapter works fine. Never had a problem with it disconnecting at home or out on the road.

    16 of 34 people found this useful

  • 4.0 out of 5 stars

    Works well

    I am not sure what product others are complaining about. Just got an rMBP and the MagSafe 2 works exactly as advertised. I give it a solid 4 stars --- the one remaining star is because its design should also include USB. Surely this thing can handle the MacBook and an iPhone or iPad at the same time.

    15 of 23 people found this useful

  • 1.0 out of 5 stars

    T is inferior to L

    Apple, why did you take a huge step backwards? The previous L shaped magsafe was ingenious, now it's T again, but why? Did anybody actually test this before it got released? Obviously not, otherwise they would have realized that this T shaped POS is so much worse. It is literally impossible to use with my rMBP laptop. Maybe I should not use it on my lap, but when I do, this poor quality T adapter gets disconnected when I move my legs or slightly tilt the computer. Please go back to the L shaped one or at least make the magnet stronger b/c this is quite annoying to use.

    73 of 84 people found this useful

  • 1.0 out of 5 stars

    There must be a ghost in my house.

    That's the only explanation for why this adapter is never stays in my computer. I swear I plug it in constantly and next thing I know...unplugged. Is this Steve Jobs trying to play with our minds....Come on Apple give us all a better product or some money back for this terrible design!

    59 of 68 people found this useful

  • 1.0 out of 5 stars

    Really don't like the MagSafe 2 Power Adapter

    I love my MacBook Air but I really don't like the new MagSafe 2 Power Adapter. The previous one was absolutely fine and worked well. The new one comes out way too easily, especially if you are working with your laptop away from a desk. It is incredibly annoying.

    I am also a bit unhappy that the adapter has changed when I purchased a replacement computer even though it is exactly the same model of computer. Hmm. Feels like it's a ploy to make more money from the customer. But even that I don't mind. It's the fact that the MagSafe 2 is just really badly designed and doesn't take user scenarios into account, which is quite strange given that it's Apple's strength.

    I hope that Apple people actually read these comments and take note. Thanks.

    22 of 22 people found this useful

  • 1.0 out of 5 stars

    thoughtless design

    If I sneeze it unplugs.
    If someone shuts the door the change in air pressure makes it unplug.
    As the tides shift it will unplug.
    Forget about working with the computer on your lap.
    The tiny magnet I used in nursery school to gather iron filings in the sandbox was stronger.
    And it unseats so easily that time and time again when I think it's charging it's not.
    Bad, bad, bad. For shame. And it is so easy to fix.

    387 of 446 people found this useful

  • 5.0 out of 5 stars

    Best power supply on the market - bar none

    I'm not sure what adapter other reviewers are using - there is no way possible that this adapter falls out "when just touching the Mac".

    And thanks for going back to the "T" design. The "L" shaped adapter was (possibly) easier to position in some circumstances, but it didn't do what it was supposed to -- a pull parallel to the cord could (and did) pull laptops off your desk. And the small barrel of the L adapter led to careless people using the cord to pull the adapter off the laptop when it was time to pack up. Not surprisingly _these_ are the same people that have problems with their cords fraying. Yet it's somehow Apple's problem ;-) The T adapter has a nice metal structure that you can use to break the magnetic connection.

    26 of 54 people found this useful

  • 1.0 out of 5 stars

    Really unacceptable

    I have had so many of these power adapter fail over the last 4 years, I can almost make the leaning tower of Pisa. The strain reliefs break, they burn out. This is something that Apple has to address, but its probably part of their revenue stream controlled obsolescence. Other than that I love my Mac's.

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    horrible horrible horrible

    i hate the magsafe2. i cant believe how bad it is for something that costs $2800. Its so bad they should fix the problem and recall all the laptops and provide new ones. absolutely horrible.

    26 of 31 people found this useful

  • 1.0 out of 5 stars

    Silly design decision

    The previous magsafe with the 90' cable angle was perfect, why change it? With Magsafe 2, every time I work with my mac on my bed it unplugs the cable.... FAIL

    22 of 25 people found this useful

  • 1.0 out of 5 stars

    Poor design

    So glad I didn't purchase additional adapters - I'm having more luck with my original MBP adapter and the Magsafe (1) to Magsafe 2 converter. At least the cable then leaves at a sensible angle.

    Have the 27" Thunderbolt display so needed to buy some converters - so glad I did. The Magsafe 2 power unit spends most of it time gathering dust.

    Having looked at this, there are two design faults - and it's not the magnet strength. If you try and pull the cable out using pure horizontal force, it's really difficult - a vote for the magnets. It's just that the MS2 adapter plug is twice the depth of the MS1 barrel-shaped unit and by the laws of physics - levers and all that, the slightest downward pull (including the cable weight) will pull the darn thing out.

    Apple don't need to redesign the MacBook and for goodness sake don't give us MS3 - just go back to the barrel shaped connection with right angle cable. Is that too difficult?

    Oh - and offer an adapter swap for those loyal customers who are hacked off. For free.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    MAGNET TOO WEAK!

    This new power cord is terrible - it falls out if you look at it funny, think its name three times or if the dog barks particularly loudly. It's driving me crazy. Please come up with a fix for this!!

    22 of 25 people found this useful

  • 1.0 out of 5 stars

    Charging problem!

    I just bought a new MacBook Pro with Retina Display a week. It ran out of battery 3 days ago and I couldn't recharge it. Everytime I plug into AC outlet, the green light of the MagSafe 2 connector appeared just half a second and ...dead! Of course my McBook Pro can't return to life... Unfortunately, I'm out of the US (Vietnam), so I can do nothing untill going back home.
    (I did everything Apple recommend in Trouble Shooting like plug out, clean connector....).
    I'm very disappointed!

    22 of 24 people found this useful

  • 1.0 out of 5 stars

    Problems within the first two weeks.

    I thought we were done with the t-shaped design, for starters the magnet is significantly weaker and the design causes the cord to be ripped out much to easily. I get that it's a safety feature but me moving my laptop from one side of the desk to the other is not going to break the cord therefore the cord should not fall out.

    Also the cord itself is incredibly thin and fragile a friend stepped on it and the outer casing tore completely open. This is not ok, Apple is beginning to make very poor decisions about the quality of there products, something which the entire company is based on. I think that Steve would be disappointed.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Charger Model A1424 RIP: 85 Functioning Days Before Death

    Purchased on June 29, 2012, my Retina Display Mac Book Pro 85W Power Adapter died two hours ago. This charger was permanently installed at my work station and removed perhaps 5 times over its entire working life. Roughing it up is certainly out of the question. Thankfully, its still in warranty, so this replacement is merely an unexpected inconvenience. If I have to replace my power adapter every three to six months, I'll be selling this laptop ASAP and moving back to a (cheaper) windows machine from one of the many reliable manufacturers. I've already spent an hour of my time wasted on researching the problem and troubleshooting, now I have to wait 4 days for an appointment to have my charger replaced. Back to one of my ancient windows machines for the next few days. Buggy as they are, their chargers are as old as their machine, 7 and 10 years respectively.

    16 of 20 people found this useful

  • 5.0 out of 5 stars

    Perplexed as well

    I feel I need to throw some stars at this one to offset what obviously was a batch of bad power cords. I've had my MBPro Retina for a few months, and there is absolutely nothing wrong with the power adapter's magnet. Had I received a faulty adapter, I would have waited to see how Apple responded before vilifying it with a trash review.

    17 of 36 people found this useful

  • 1.0 out of 5 stars

    Much worse than Magsafe for Macbook Airs

    I have had 3 Macbook airs and the magsafe adapters for them where all perfect. I agree with others this new Magsafe 2 on the retina MBP has two issues.

    1. The magnet is too weak
    2. The plug should be an L design, not a T. having a T exposes the cord sideways too much so that leverage is obtained by the cord to dislodge the plug!

    Apple, I expect a replacement, this adapter is simply not to your standards.

    21 of 27 people found this useful

  • 1.0 out of 5 stars

    The plug that unplugs....constantly

    I have actually stopped working, Googled this adapter and logged in to vent about this re-design/un-design.

    I know Apple has more money than God now and, apparently, can do pretty much as it pleases, but what the @#$#! ? Is there no time or money or care to user test these things? And if this laptop were some cheapo rig from Dell or Toshiba or whomever makes them these days, then it would be a case of you get what you payf for. But, I'm not getting what I paid for here.

    Echoing other comments that the plug sticks out too far the making it too easy to knock out of the socket.

    Who knows maybe they think no one actual charges their MacBooks while working or works anywhere but on a desk, regardless I would expect to see version two of this adapter revert to a stronger magnet and the L-shape.

    15 of 19 people found this useful

  • 4.0 out of 5 stars

    Works very well.

    I received my MacBook Pro with Retina Display a couple of weeks ago, and the charging adapter works well. It comes out if my dog runs across it, or I step on it. Which is exactly what it is made to do. I can have it sit on my lap for a couple hours straight and it won't fall out. I move around quite a bit as well. It falls out occasionally, but no big deal. I'm guessing many people received faulty pieces. Which is very common if you buy a product when it first comes out. If you have problems with the new design, buy an adapter. Although mine works exactly the way it is supposed to.

    10 of 18 people found this useful