• 2.0 out of 5 stars

    only plays some dvds

    Not sure quite why but only some of my DVDs work with this drive. Plays software fine but when it comes to DVDs that is a new story. It is quite annoying as a student teacher who is trying to use educational material that i payed good money for and it doesn't work. Can't use my optical drive to play the material I want to use. My DVDs work on my old DVD player fine and in my PlayStation and also checked for scratches. So if you are using this to watch movies off of, don't bother because i fine only some of my movies work.

    58 of 70 people found this useful

  • 5.0 out of 5 stars

    Great Product

    This drive is fantastic fast quite reliable and cheap only problem I found is it wont play XBOX 360 games come on people this is a dvd drive not blu-ray it not hard to figure out how to use really easy and if you can't figure it out then sell all your apple products. way to go apple just another great product

    13 of 36 people found this useful

  • 1.0 out of 5 stars

    is this really an apple product ?

    On my 2nd now as first was DOA and 2nd also. will not accept discs at all. tried in 3 macs - 6 different usb slots didn't recognise any one of about 10 discs
    plugged in launched software update no update required
    With all the terrible reviews on here this product should actually be pulled.
    btw you have to give an unusable product at least one star to get the rating on !
    despite being a loyal apple user for 20 years my real rating is no stars

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    Gave up on me

    I bought this about a year ago and barely used it. It stopped being able to read discs, just does whir/to/fro noise and then spits out. Mostly love apple but lemons like this really annoy me. Poor showing Apple.

    132 of 158 people found this useful

  • 5.0 out of 5 stars

    So Far So Good

    I've only used it a few times but so far it does what it is supposed to do. It's quiet and fast.

    20 of 25 people found this useful

  • 3.0 out of 5 stars

    BURNS OK BUT LEAD ATTACHED?

    Come on, this thing burns OK, sure, but why not a detachable USB lead? As soon as I destroy the lead I need to buy a new burner? Why do you hate burnable media so much apple? Not kewl.

    0 of 5 people found this useful

  • 5.0 out of 5 stars

    Most of These "Reviews" Have Problems

    Excepting those who legitimately had a defective superdrive, many of the reviews here are very inaccurate, misinformed, and misleading to prospective customers. In my research as someone who was changing from a PC to the newest iMac, I found many of these reviews incredibly frustrating. The best review I read that had great advice and common sense was this one:

    (QUOTE) - The drive works perfectly as described.
    My response to others are as follows:

    1) It is a DVD drive, not a Blue Ray drive. No DVD players can play Blue Ray, though Blue Ray can play both. The reason that Apple does not have a Blue Ray option is due to rights ownership. Don't blame Apple, blame Sony.

    2) Ejecting a CD/DVD on a MAC is different than on a Windows box. Try clicking the eject button on your top bar in OSX, if it is not there, right click on the drive's icon on your desktop and then click on "Eject". Don't blame Apple for your lack of understanding on how to use their products.
    (UNQUOTE)

    Be informed before giving a review that will mislead others. I plugged this in, ripped my cds like crazy (quiet AND fast!) and it's been fantastic. I have it sitting FLAT on the 'foot' of my iMac where it coordinates perfectly. I use the eject button on the top right of my Apple wireless keyboard, though you can also do it on screen.

    I have absolutely no complaints about this product, but I definitely do have complaints about some of the reviews. Accuracy is important when doing a review. Thank=you.

    3124 of 3264 people found this useful

  • 5.0 out of 5 stars

    Working with no problems

    I have Just purchased this drive for my very first iMac. Plugged it in, stuck in a blank dvd and stuck some pictures on it just to test it out. No software updating and the eject button on my keyboard worked as it should.
    Very happy camper and it looks nice stat on my desk too.

    62 of 68 people found this useful

  • 4.0 out of 5 stars

    Great accessory, wish it had Thunderbolt

    Thunderbolt has been out since 2011, so why does this drive not do Thunderbolt, or USB 3? Also, it's high time that Apple made this thing work with more than just Macs without an optical drive. What's up with that? For all of the people who come here to bash this product, and complain about it not working, why don't you contact AppleCare instead of complaining? Bad reviews are fine, but don't you think you should get help before writing the bad review? Perhaps you just got a lemon, or maybe you're doing something wrong? I've used this drive a lot, and it has always performed well. I would rate it with 5 stars if it had more current I/O.

    28 of 39 people found this useful

  • 2.0 out of 5 stars

    Frustrating

    The Apple Superdrive features a sleek, attractive construction, along with the basic plug-in-and-it-works functionality one would expect from a contemporary Apple product.

    What it doesn't feature is the ability to read CDs and DVDs 100% of the time, or even an EJECT BUTTON for when it stubbornly refuses to read a CD and just sits there making cartoon robot noises.

    My seven-year-old Compaq Laptop's disc drive reads every single CD and DVD I give to it, and rips music flawlessly and without error. Not once have I ever resorted to sticking a pin into the manual eject hole, suffered problems with DVD playback, or screamed in anguish while flailing in a vain attempt to purge the demons from the drive while it threatens to keep my CD for all perpetuity.

    Why my brand new 2012 Apple Macbook Pro with Retina display and accompanying Superdrive can't keep up with this outdated technology is beyond me.

    In my honest opinion, the Apple Superdrive is a monumental failure. Apple needs to spend less time making iPhones with bigger screens and more time on perfecting the most BASIC of essential computing hardware.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    "Super"?... How about a Regular that works?

    After reading a number of 1- and 2-star reviews I was skeptical. I thought these people must be doing something wrong. I had just bought a new iMac (no DVD Drive anymore, folks) and decided to go against the grain and get a DVD drive after all (still, I wouldn't dare dreaming about a Blue Ray drive). So I went out and bought one. Little did I know I'd be writing a nice 1-star review in no time. The Super Hero was DOA from Santa Monica to Culver City or about 10 miles. I couldn't believe that under a labyrinth of ribbons and complicated shiny cellophane contraptions there lay a piece of dead junk at the bottom of its modernistic white coffin. Talk about pretentious! To make double sure my machines were in order I plugged it to both my iMac and my MBP. Da Supa Jive was neither seen by any of them nor would it accept a DVD. I should have known better. When Apple says, "No DVD," it means it. Even if you go ahead and buy one. Tomorrow back in the car, 10 miles in, ten miles out, like I got nothing better to do. Oh, well. I hope it tilts the star-rating balance by a notch.

    55 of 103 people found this useful

  • 1.0 out of 5 stars

    poor design and performance

    I bought a Macbook Air and the external USB "super" drive to import CD's and movies. It has not been super. The USB Superdrive will not eject my CD. This has been intermittent from the start but I could usually get the CD to eject by using Finder to display the drive and ejecting from there. It just grinds away and then reloads.

    Why isn't there an eject button on the drive itself? I don't want to take it apart just to get my disc out.

    I'll be pursuing a replacement under the warranty.

    64 of 92 people found this useful

  • 1.0 out of 5 stars

    Still cannot use superdrive

    Followed directions to update software but it still does not recognize the drive nor will it accept a disk.

    48 of 72 people found this useful

  • 4.0 out of 5 stars

    Start-up detail

    My late-2012 iMac (my first Apple computer) showed no signs of recognizing a new device when I followed the 4 line-long instructions to plug the Super-Drive into the USB. I opened up Finder/Devices/Remote Disc. No information. But upon pushing a CD into the device, it awoke and listed the CD in Finder/Devices. No big deal, I am just used to Windows.

    23 of 28 people found this useful

  • 2.0 out of 5 stars

    Not robust

    My SuperDrive was unreliable within weeks of opening and died within a year. It's beautiful and portable but it shouldn't be that disposable.

    55 of 61 people found this useful

  • 3.0 out of 5 stars

    Review

    Windows support is kind of crummy. Since there's no eject button, you need to be viewing the desktop/a few other places to take out a disc. It also lacks pinhole eject so it needs to be plugged in to eject.

    At least it's extremely small and light.

    23 of 38 people found this useful

  • 4.0 out of 5 stars

    to the owner of the 27" imac

    OK Run software update install al updates plug in the usb superdrive then it should work.

    16 of 26 people found this useful

  • 5.0 out of 5 stars

    Just Works

    I just purchased this and brought it home a few days ago. Plugged it in and it worked flawlessly on my Mid-2012 11 inch MacBook Air. Burns fast and reliably. Love the design as matches the aesthetics of my computer and is ultra portable. Only thing I would change would be a price drop to about 50. Then it would be a no brainier accessory. But I highly recommend this exquisite piece of technology.

    33 of 37 people found this useful

  • 5.0 out of 5 stars

    Looks great and more

    This is a small list of what was important to me when choosing Apple's superdrive:
    1) It's very quiet at times, I didn't know it was operating.
    2) IT looks great and it matches the aluminum used on the iMac.
    3) The unit is about as small as it can possibly be - but if you are like me, you'd rather not have the superdrive on your desk because it is so rarely used. Very easy to store and it doesn't take up much space.
    4) Like any product these days - there will be people complaining about perfection, as for me and when I make a choice about a product, it needs to look great and match my furniture (in this case, a computer) perform very well and there must be value for the money I'm spending.
    So, this product and like any mac product is the best fit for me.

    34 of 38 people found this useful

  • 1.0 out of 5 stars

    How do I make it work?

    Yesterday I bought a new IMAC 27 and sadly learned that my DVD players don't have outputs that connect to the IMAC input ports so today I bought the USB Super Drive which the Apple salesman assured me would work with the computer. It seems simple. The installation instructions , all of them, say to update the soft ware and plug the Super Drive into a USB port. I did that. No where on the computer could I find any indication that it was installed. System Preferences has an icon for CDs and DVDs but that tells me nothing. I inserted a half dozen CDs and DVDs, including some made specifically for MACs. The Super Drive sucked then in, held them about ten seconds, then spit them out. Nothing appeared on the screen to indicate that they were read. I can't find any instructions anywhere.

    65 of 94 people found this useful