• 1.0 out of 5 stars

    medium write error

    I bought this drive to work with my MacBook Air, and the results have been disappointing.It plays CDs and DVDs flawlessly, but I receive a "medium write error" message about 50% of the time I attempt to burn a CD, and it doesn't matter what brand of discs I use. This is an inferior product and there has been no helpful support from Apple to find remedies for this problem. I have wasted money on the CDs that do not burn properly.

  • 1.0 out of 5 stars

    cd and dvd player lol

    I bought this for my Imac and one month later cd stuck and No way to take apart . I burn 4 cds and then when i put regular cd got stuck WASTE OF MONEY . I WOULD PAY 500 FOR CD PLAYER . THIS NOT WORTH A PENNY..

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Simply a sub-standard product

    I've also had Apple, Mac/Lisa, Windows and Linux computers, over the last 35 years. Apple usually provides fairly sound hardware products, but their CD/DVD devices have always been somewhat unreliable. This SuperDrive is probably the worst hardware Apple has ever produced, although the CD/DVDs previously built into their desktop/laptop MACs/iMacs for the last six years have also tended to be very unreliable (e.g., skipping files, ignoring inserted disks, refusing to write disks without error messages, not responding to the various software eject commands, etc.). I suspect much of the SuperDrive's shortfalls is due to software drivers and utilities in OSX. In my case, owning over 600 DVD movies and around 500 CD music albums, I love the access and reliability of having my favorites and classics readily and consistently available. I usually rip both formats for reliable daily use both at home and on truly mobile devices (phones, players, tablets etc.), although iTunes and Apple CD/DVD drives, including the SuperDrive, is making this much more difficult. Apparently my problems are being solved, since Apple has been eliminating built-in CD/DVD drives from their PCs, and the SuperDrive units I have owned have never been reliable performers. Due to lack of support for BluRay drivers, and having to rely on third party suppliers for external CD/DVD/BR devices is reducing the utility of Apple computers for my needs.

    15 of 21 people found this useful

  • 1.0 out of 5 stars

    Unfortunately the star system doesn't go low enough for this rubbish drive

    I bought the superdrive for my macbook pro retina, it reads ok but it will not work in iTunes burning discs. I had to use a ten year old external drive which worked perfectly fine. I'm looking forward to hearing what the tech guys say when i take it back.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    one star is a bit optimistic

    useless, first simply horrible apple product I've ever had.

    12 of 38 people found this useful

  • 1.0 out of 5 stars

    Avoid the SuperDrive at all costs

    I've owned Apple devices going back to my first computer, a II+. And this is the single worst piece of Apple hardware I have ever had the misfortune to have to use.

    It is useless if your purpose in owning it is to rip CDs to your iTunes or other music library. It will spit out perfectly clean CDs--no scratches, no smears, not CD-Rs or other "unusual" format--halfway through. Clean them, wipe them, nothing helps. Another song might get ripped, and then out comes the CD again. Over and over again.

    Buy literally any other brand of CD/DVD drive, and you are practically guaranteed better performance than with this paperweight. I'm going to return it to Apple after giving it more than a fair shot. Listen to everyone else on this board who has had a bad experience with the SuperDrive. I should've.

    18 of 24 people found this useful

  • 1.0 out of 5 stars

    NOT SUPER**

    PLEASE do not purchase the USB Superdrive by Apple. The first CD I put in it could never finish installing. I blamed this on some possible scratching on the disc. I then proceeded to try to install my other CD's. Not one of them could be read by the disc drive and was forced to shut down my computer by the power button to eject disks. 80$ down the drain. I threw away the reciept being naive that it was an Apple product and would be good quality!

    15 of 20 people found this useful

  • 1.0 out of 5 stars

    Just got the Superdrive and can't wait to return it.

    I just bought a new iMac 27-inch to replace my iMac 24-inch from 2007. The original iMac's CD drive was a workhorse and only recently began to fail. I loved that drive. I probably burned 2,000+ CDs on it.

    I just bought the new Superdrive, since Apple, in all their infinite wisdom, decided a thin computer was more important than including a CD burner in a desktop computer. I just set up the new machine and the burner. The Superdrive has burned one CD without problem. Every other one has quit or failed. This thing is very poor. I wanted to give this device zero stars.

    Time to find a third-party model on the web.

    39 of 44 people found this useful

  • 1.0 out of 5 stars

    Embarrassing lack of quality

    Bought one, it would randomly eject disks and often couldn't read disks at all. Exchanged for another and had the same problem. Returned and bought a different brand (much cheaper, even!) and it works perfectly. It is crazy that Apple can't put a decent drive into this product as it *looks* nice :(

    14 of 16 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE

    Just purchased an Apple Superdrive! Turns out that the product came unable to read discs and in turn, scratches them up! PLEASE DO NOT buy the disc drives from apple as this is my third one from them and came broken every time! time to get a different brand

    33 of 43 people found this useful

  • 1.0 out of 5 stars

    Embarrassing, not up to Apple standards

    Same problem as most others have described: Bought it to copy CDs onto my Mac, but from the start found that it caused problems with almost every CD I inserted into the drive. All the CDs were originals, and in good shape, so cannot blame it on them. Brought the drive back to the store the same day, they gave me another one to try there, same problem with the second drive again. Returned it for a full refund, as this device is pretty much useless as it stands. Was very disappointed as it is far below the standard of all the other Apple products that I own. Would advise against purchasing this.

    29 of 33 people found this useful

  • 1.0 out of 5 stars

    Junk

    I bought this Not-So-SuperDrive to go with a later 2014 MBP, mostly to rip a backlog of CDs that I had accumulated (these are generally CDs that accompany books, so aren't readily available via download). The drive frequently can't read the disc or will stop ripping half-way through. The very same CDs work fine in my work PC, so it's not a problem with the disk themselves.

    23 of 25 people found this useful

  • 1.0 out of 5 stars

    Plays then spits it out

    I've had the USB superdrive for less than 2 months. I have it plugged into a 27 Thunderbolt display, the drive plays the cds 20 -40 minutes then it spits it out. The disks are professionally replicated and I use the drive for QC, well I would like to use the drive to QC them.

    22 of 25 people found this useful

  • 1.0 out of 5 stars

    It's..........so............slow

    Hi. I must be just about Apple's number one fan and have numerous Apple devices. iPhone's, iPad's, iMac's....the list goes on. To add to my new iMac 27 Retina, I thought I'd indulge myself and purchase the Apple USB Superdrive. I've always wondered how it would be and this week I found out. It's painfully slow. On my old Sony USB CD/DVD writer, I can rip a 7GB DVD (using RipIt software) in around 25 minutes. The Apple Superdrive takes about an hour! So far, I haven't had any problems with it but it is so very slow. if you're contemplating this purchase too, be prepared for the length of time a DVD rip will take. I cannot recommend this unit purely because of the speed of the device. Finish and the feeling of quality are there, it's just the slowness.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    does not work

    Stumbles over regular CDs - spits them out as error Disk Not Found - and does not read or write Blu-ray. Better options available for your Mac.

    31 of 47 people found this useful

  • 1.0 out of 5 stars

    Scratches Discs, Refuses to Eject, Runs Loudly, etc...

    I bought a SuperDrive with my Mac in 2013 and I have babied it for two years. It now will not download a disc without making loud humming noises and leaving the downloads with clippings throughout. If I wish to avoid loud humming and songs skipping, I have to tilt the Drive at a sharp angle. It sometimes refuses to eject CDs to me and has scratched a few of my brand new CDs.. On the rare occasion that these things do not happen to me it works great! One star because I am afraid to use it on my beloved CDs.

    37 of 43 people found this useful

  • 1.0 out of 5 stars

    Not good for burning DVDs

    I'm a wedding videographer and burn quite a few DVDs each year. I picked this guy up with my new 5k iMac and burned 6 DVDs. It refused to burn more after that point so I exchanged it for another. The second did around 14 DVDs but has just died on me again. If your looking to burn anything to DVD avoid this product.

    43 of 49 people found this useful

  • 1.0 out of 5 stars

    Not if you want a DVD burned

    I've had nothing but Macs since their Performa and all have worked flawlessly. This drive worked great for me for about 2 years which is no time for a drive when recently I started getting this message when attempting to burn a DVD:

    The operation couldn’t be completed. (DSPPublishing error -29.)

    I've called all over and everyone acts like the issue doesn't exist although the apple website mentions it, the 2 reasons they gave for the problem don't apply to me. Apple you need to get it together. No one has money to throw away. I must have used about 10 DVDs trying to get it to work. Today I'm looking for another more reliable drive/burner.

    30 of 34 people found this useful

  • 1.0 out of 5 stars

    Garbage

    Used this piece of junk maybe half a dozen times and now it won't eject the disc. Waste of money.

    32 of 38 people found this useful

  • 1.0 out of 5 stars

    Won't Burn DVDs

    This product has worked fine for me far with CDs but DVDs are a different story. Every time I try to burn a DVD it says it cannot generate the laser power required or something like that. Considering burning CDs and DVDs was my main purpose in buying this product I am very dissatisfied.

    39 of 45 people found this useful