• 1.0 out of 5 stars

    Rubbish!!!

    Used first time / on 3-rd CD , it is stuck - tried everything - nothing helps - Proper JUNK!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Product didn't work for 2015 imac

    My 2015 iMac didn't recognize the USB Superdrive. The product was brand new, and never used before. I plugged the Drive into the USB port, and tried putting in a CD. The Superdrive would not accept the disk, despite using more force (gently).
    Very disappointed considering my track record with apple products.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    Piece of Scat!

    I probably should have known better than to buy this product about a year ago, after reading the substantial number of really bad reviews. But, as a long time fan of Apple products, I convinced myself that mine would not be a lemon. For about 50 uses (mostly importing music CDs into my iTunes library), it worked flawlessly, and I thought those reviews were incorrect.

    Now, every time I import a CD the music skips forward in high speed zzzzts. So, I'm in the market for another drive and will not be buying another version of this from Apple. Sad that after all the bad reviews there is no (apparent?) response from the company.

    If anyone knows of a reliable drive, from another company, please post here.

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Garbage Out Of The Bos

    I bought this "device" a few hours ago. I plugged it into my Mac Pro 2013 and it would not import music from any CD.

    I always get the message "The file xxx does not exist." But I can read it right from the device, so it does exist, right?

    I'm bringing that back to the Apple Store tomorrow first thing, never to touch it again.

    BTW, I can import those same CDs from my wife's old 2008 Mac Pro. The culprit: the Superdrive which is anything but super.

  • 1.0 out of 5 stars

    Replacement doesn't work.

    This is the second Superdrive I have had. To their credit, Apple replacement the first one (yesterday). Today this one doesn't work. It takes the disc, downloads, and then keeps the disc, no matter which "eject" approach I try. I can't understand why Apple has a shoddy product.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    Absolute RUBBISH

    This product is extremely flawed. This is the second time it has failed after only having it for 6 months. Sometimes it doesn't read or write data properly-very slow. Now, after purchasing for the second time, it won't eject the disc and I have tried EVERYTHING. So the disc is stuck and once again the product is a piece of junk. It is also messing up OSX where I have to force re-boot! Very very POOR!!!

  • 1.0 out of 5 stars

    Apple USB SuperDrive

    Just bought the drive today at Best Buy.
    It worked once and cannot get it to work again.
    No Icon after the first disc.

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    MacBook Air doesn't recognize it - DONT BUY

    I purchased this to have cd backups for my important files.
    It didn't work right out of the box. I even contacted an
    Apple Support person, and he said the superdrive is not
    being recognized. So I cannot burn files to the CD.
    It will play a dvd, and if I want to eject
    it, I have to go into: terminal and type in: drutil eject.
    Totally not up to Apple standards. A waste of money.

    10 of 13 people found this useful

  • 1.0 out of 5 stars

    TOTAL GARBAGE!

    not working out of the box (with two month-old 21.5 Retina 4k iMac)

    13 of 18 people found this useful

  • 1.0 out of 5 stars

    Surprised Apple Has Not Done Something About This Product

    I purchased this drive for my large screen, top-of-the-line iMac. I also own another large iMac purchased in 2011. As a professional photographer, a great deal of my data is stored on CD's and DVD's. Although my older iMac's internal disc drive continues to work perfectly, this new external drive fails continuously. I'm rarely able to get it to read my well-cared-for discs. The disc is inserted, it sounds like it's trying to read data, then it simply spits it back out.
    This is ONLY Apple product I've ever purchased that not only does not work, but is completely out of line with the quality of Apple products. Apple needs to scrap this and do better for customers used to much better engineering in products from them. I cannot recommend this product in any way. I literally threw my money in the trash.

    28 of 32 people found this useful

  • 1.0 out of 5 stars

    Clunker

    Used it once a few months ago and had a problem with it then. Now no icon comes up.Tried in all 4 USB ports on my IMac. Has to be the drive because other peripherals work.I love my Mac but am disappointed with this . You would think they could come up with something better than this. I will be looking for something else. Run... run like the wind!.

    19 of 27 people found this useful

  • 1.0 out of 5 stars

    Worst Apple Product I've Ever Purchased

    This device rejected about 10% of all CDs despite the discs being in near perfect condition (I bought the drive to update some of my music library into the 21st Century). A much-inferior, older, and clumsier computer at work had no issue importing any of the CDs that were rejected by this drive. And it's terribly slow, often importing at a rate of 5X (I have a 2015 Macbook Pro, so it's not the computer). This is the worst Apple product I've ever had. They must have outsourced its manufacture cheaply and slapped their logo on it. I returned it.

    27 of 33 people found this useful

  • 1.0 out of 5 stars

    Useless device

    This "device" is a piece of junk, literally!
    Will not eject disks, messes up OS, and requires multiple attempts to remove the disks from the screen/system,
    I just smashed one out of frustration on concrete floor. Shame on you people who designed this... (or maybe who made this....)
    Do not buy! Waste of money!

    22 of 41 people found this useful

  • 1.0 out of 5 stars

    Buggy, works sometimes and sometimes does NOT

    I bought this for my 27" iMac late 2013 model. I am using it with Vinyl Studio to digitize vinyl LP's. I ruined about 5 discs before I discovered that if I want it to work I have to reset the SMC pretty much every time I turn on the Mac. Unplug it before reboot, then plug it back in. I'm sorry, this is not a good drive and I don't recommend it.

    18 of 27 people found this useful

  • 1.0 out of 5 stars

    Apple Super Drive

    Does not work. I bought it last spring and have used it maybe 3 times. Tried to burns some iTunes music and it just makes a weird noise. I'm taking mine back to Best Buy to get my money back.

    20 of 23 people found this useful

  • 1.0 out of 5 stars

    Superdrive

    Purchased this drive a few months ago. I used it three times and the disk wouldn't eject. Tried all the options I could find online and posts. My Mac couldn't eject this disk and I was getting multiple error messages. Well it's sitting on my shelf with the disk in it and I had to purchase a different brand. I would not recommend this product

    20 of 25 people found this useful

  • 1.0 out of 5 stars

    medium write error

    I bought this drive to work with my MacBook Air, and the results have been disappointing.It plays CDs and DVDs flawlessly, but I receive a "medium write error" message about 50% of the time I attempt to burn a CD, and it doesn't matter what brand of discs I use. This is an inferior product and there has been no helpful support from Apple to find remedies for this problem. I have wasted money on the CDs that do not burn properly.

    19 of 24 people found this useful

  • 1.0 out of 5 stars

    cd and dvd player lol

    I bought this for my Imac and one month later cd stuck and No way to take apart . I burn 4 cds and then when i put regular cd got stuck WASTE OF MONEY . I WOULD PAY 500 FOR CD PLAYER . THIS NOT WORTH A PENNY..

    22 of 30 people found this useful

  • 1.0 out of 5 stars

    Simply a sub-standard product

    I've also had Apple, Mac/Lisa, Windows and Linux computers, over the last 35 years. Apple usually provides fairly sound hardware products, but their CD/DVD devices have always been somewhat unreliable. This SuperDrive is probably the worst hardware Apple has ever produced, although the CD/DVDs previously built into their desktop/laptop MACs/iMacs for the last six years have also tended to be very unreliable (e.g., skipping files, ignoring inserted disks, refusing to write disks without error messages, not responding to the various software eject commands, etc.). I suspect much of the SuperDrive's shortfalls is due to software drivers and utilities in OSX. In my case, owning over 600 DVD movies and around 500 CD music albums, I love the access and reliability of having my favorites and classics readily and consistently available. I usually rip both formats for reliable daily use both at home and on truly mobile devices (phones, players, tablets etc.), although iTunes and Apple CD/DVD drives, including the SuperDrive, is making this much more difficult. Apparently my problems are being solved, since Apple has been eliminating built-in CD/DVD drives from their PCs, and the SuperDrive units I have owned have never been reliable performers. Due to lack of support for BluRay drivers, and having to rely on third party suppliers for external CD/DVD/BR devices is reducing the utility of Apple computers for my needs.

    38 of 49 people found this useful

  • 1.0 out of 5 stars

    Unfortunately the star system doesn't go low enough for this rubbish drive

    I bought the superdrive for my macbook pro retina, it reads ok but it will not work in iTunes burning discs. I had to use a ten year old external drive which worked perfectly fine. I'm looking forward to hearing what the tech guys say when i take it back.

    22 of 25 people found this useful