• 1.0 out of 5 stars

    Awful. Just awful

    Customer retention should get in on this. Because you're loosing a customer. I will happily get a competing product, even if it means using Windows, if it means that their cables actually work.

    This is either a design flaw or a flaw by design. When the class action lawsuit hits, guess which one the lawyers will go with? I'm guessing a lot of angry customers will gladly provide testimony.

    Hey lawyers - anyone want to make money off a giant corporation?

  • 1.0 out of 5 stars

    Lasted a year and started sparking

    I've treated this well because I already knew Apple adapters were poor quality, but even so after just one year I have sparks literally flying out from where the cable meets the unit.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Used with great care, but did not survive one year

    The thin part (the part with the magsafe) slowly breaks off at the adapter. The thick part is still in great shape though, so why did Apple choose to make this thin part so fragile? My Macbook is not even a year old and I always used the adapter with great care (though I do travel on a daily basis). If I need to do this every year, owning a Macbook becomes very expensive..

    15 of 15 people found this useful

  • 5.0 out of 5 stars

    Great design but must be handled correctly

    A lot of complaints here but I sincerely believe that those people are handling the charger incorrectly. The way to disconnect it from the computer is NOT TO PULL. Simply place your finger under the magnet where it connects to the computer and lift up, tilting the magnet away from the desk. This will easily and gently disconnect the power from the computer, not injure the cord (you don't even touch the cord with this technique), and the charger will be in perfect condition for a very long time.

    I have had the magsafe 2 charger and the macbook pro for quite a long time and I travel with it. The charger is in perfect condition because of the way I handle it.

    Good luck!!!

    10 of 30 people found this useful

  • 1.0 out of 5 stars

    2nd in 2 years

    Terrible design & expensive to replace.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Not durable at all

    Could give a 0-star if possible. Merely one year has passed and the end of the cord that connects to the power adaptor is done, worn out totally. I suggest those Apple engineers: 1. redesign this adaptor, instead of a whole "adaptor+cord" design, make it detachable with small parts (adaptor, cord with USB interface, etc.), the part that are easily worn out (e.g. the cord) should be replaced separately at its own cost; 2. please make its quality match its price.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Would give 0 stars if I could.

    Apple needs to fire the engineer who designed this cord. This is my FOURTH TIME purchasing this freaking power cord in THREE YEARS because it keeps fraying at the weak points (at the brick and the connector). PLEASE do us all a favor and REDESIGN this charger.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Not durable

    Why does the MagSafe Adapter cord have to be so cheap and flimsy? Even under normal use it is easily kinked and damaged. Why not make the entire cord thick and durable? Or at least offer a choice between the current lightweight, non durable cord or a heavyweight durable cord. I would rather have the extra bulk than have to replace the cord frequently. At least lower the price since apparently Apple thinks this is a disposable piece. I really think it will be worth a try to find a non apple replacement. Going to look on Amazon now.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Even worse than the previous magsafe design!

    I bought a new macbook pro about 3 months ago. I was excited to see that the charger design was different but it didn't take more than 5 minutes to realize that the magsafe2 design is MUCH worse than the original magsafe design. For some reason, my wall outlets are always to the right when I need to use my MacBook Pro, and naturally, the charger plug on the macbook pro is on the lefthand side. The previous magsafe charger on my last macbook had a much slimmer design so it could lay flat against the side where it was plugged in. It wasn't the best design, but I'd take it over the magsafe2 any day! The magsafe2 on the other hand sticks straight out when you plug it in so unless you have your MacBook Pro positioned just right next to your wall outlet then there will be a good chance that the wires will bend and break. Oh, and if you have dogs at home like I do then you can forget about keeping it plugged in while you are working! My dog can walk by me and barely touch the cord and it falls out! Terrible design. I never thought I'd miss the old one so much... Apple, look at your reviews on this product and PLEASE fix this issue. I love your products! But I have a hard time believing that a company that invented something as innovative as the iPod can't create a better charger than this... I hate to complain and I never leave negative reviews, but something had to be said about this design. Please fix it.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Fantastic

    This adapter is fantastic - unless as a measure of quality you include continuing to function and not catching on fire.

    Reading the reviews here the negativity towards the $24 ebay rip offs might indicate they are actually of a higher quality.

    Apple - suggest your engineers get in touch with Chinese eBay sellers for quality tips.

    $119 for these adapters is highway robbery but what can I do?

  • 1.0 out of 5 stars

    Poor quality

    i bought my MacBook Pro retina 13" last fall and the power cord is having issue. It has cut from using the wings/flaps on the charger to fold the cable. I've used it with care, but the thin coat on the cable is a bad design and poor quality, it saddens me that it is already exposed from being folded.after paying well over 2k with the 16gb upgrade, I feel the power adapter to should be durable.

    I have the Apple care for my laptop, so I wonder if it would be covered?

  • 3.0 out of 5 stars

    magnet and slim design good, price and easily broken is bad

    Magnetic function is awesome and a great a idea. it simply comes off when yanked at an angle up or down but can be dragged across the table by the strong magnet, so clearly its just angles. LOL.

    price is way too high and the wires need to be strong and method of wrapping around square power thing should be better.

    3 of 3 people found this useful

  • 4.0 out of 5 stars

    No issues here after 1.5 years

    I use mine between home and work over the past year and a half. I take care not to put any stress on the connector at either end of the cable. Mine still looks and works like new. Additionally when storing the adapter away I don't wrap the excess cable around the charger itself, rather I just create a loop. It may not be as robust as other power supplies but it dosn't take much more effort to use and store it with care.
    That being said I'll give 4/5 because I still feel there is a little room for improvment with cable durability compared with other adapters I've owned.

  • 1.0 out of 5 stars

    Frayed yet again...

    Sick and tired of spending another $80 on these horrible power adapters every two years because of fraying until they no longer work. Apparently there was a replacement offered for these a while back - someone should have told my local Apple store, because when I went two years ago no one mentioned that and I had to buy a new one, and now I'm about to have to go in again because this one is so frayed that it no longer works.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Very Bad

    I have very new mac book cori5, this charger stop working with in one month, this charger is not good at all.
    please sort out its problem.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    This is not what I expected.

    This adapter didn't even last a one whole month. It's a serious issue, apple. Do not sell a low-quality adapter with a very unreasonable price. It's a pain to buy another one and encounter the same thing. Let us have some better choices to choose from.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Ridiculous

    I bought my 2nd power cord within 2 and 1/2 years today. That's 3 cords including the cord that was included in the original laptop purchase. All of my previous cords have stopped working due to fraying in the same place. I also do not like the magnetized feature. The cord often disconnects from my laptop when I move the laptop and that can be annoying at times.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    REDESIGN NEEDED!!!! BADLY!!!

    This says it all. Just ordered new cord, old one is flaky, can't take the chance of not being able to charge it. Please fix this issue. Bad cord, does not connect electronically well at all. Beautiful computer!!!

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    5 chargers in 3 years.

    You would think after all of the 1 star reviews that apple would fix the wire issues. Always the same issues. The wiring at the top fried and I have to keep taping it with electrical tape. Even then it shorts out a day or two later. Unacceptable apple. And 80 dollars for a new one??? Come on.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Dangerous product. Cable all brown where worn out after only 2 years

    Shocking item by apple.

    17 of 17 people found this useful